4.9
rating out of  184  reviews
174
3
1
3
3
User profile - Michael Sterling.
Michael Sterling
If you need a new bike and are in the Penrith area, seriously consider Trek. Not only are the bikes second to none, the staff at the store are attentive, know what they are selling, and even polite.
2 years ago
User profile - Amy Lister.
Amy Lister
Excellent service, friendly and honest.
2 years ago
User profile - Janet Johnson.
Janet Johnson
I bought a Trek bike and late last year put it in for its first service. Even though the time period from purchase was a few months over the 12 month mark, Penrith Trek did the service without charge. A few months later my bike was stolen and later recovered. The bell had been broken off and the frame was out of alignment. They realigned the frame and replaced the bell free of charge. What outstanding customer service!!
2 years ago
User profile - Toni Bracher.
Toni Bracher
They listen and want to assist.
2 years ago
User profile - Mathew MIlls.
Mathew MIlls
Great service and assistance.
2 years ago
User profile - Stuart.
Stuart
Amazing service from Andrew and Si.
2 years ago
User profile - NJ Williams.
NJ Williams
We have been coming here to get our bikes serviced for some time now, always happy prompt service at decent rates. Highly recommended! Thanks guys.
2 years ago
User profile - Magdalene Szkarlat.
Magdalene Szkarlat
Michael fixed my bicycle in no time! When I came in, 25% of my brakes were working. Now, I have 100% use of them!!! Michael, you are a wizard and I appreciate you. I'll be back when something else inevitably fails on my bike. 10/10, would recommend!
2 years ago
User profile - Jack Walden.
Jack Walden
Super friendly and knowledgeable staff, Great service and product Highly recommend
2 years ago
User profile - Hiren Raj.
Hiren Raj
Amazing customer service by Karen and her team. Good staff friendly and helpful
2 years ago
User profile - Jamie Elliott.
Jamie Elliott
Great service, advice and taking the extra time with my excited 5 year old. Keep up the great work guys.
2 years ago
User profile - 黄庆健.
黄庆健
Good service. The sales are very nice and helpful.
2 years ago
User profile - Warren Twemlow.
Warren Twemlow
The service at Trek Penrith store was first rate. My needs were understood and actioned without delay. Special mention goes to Michael Gee.
2 years ago
User profile - Brian Bonham.
Brian Bonham
Great bike shop. There is plenty of gear and great service. Highly recommended.
2 years ago
User profile - Mathew O'Donohue.
Mathew O'Donohue
We have purchased a number of bikes from Trek Penrith for our kids. The team always go above and beyond. Always a pleasure dealing with the team at TREK Penrith.
2 years ago
User profile - Imesh Gunaratne.
Imesh Gunaratne
I bought a Marlin 5 from Trek Penrith recently and the staff was so friendly and helpful! Thank you so much! I highly recommend Trek Penrith to anyone who is looking for quality bicycles in Sydney.
Review photo
2 years ago
User profile - david McInerney.
david McInerney
Friendly helpful staff, great products
2 years ago
User profile - Iian Shepherd.
Iian Shepherd
Always fantastic service these people know their product and are always friendly.
2 years ago
User profile - Ronnie Kadir.
Ronnie Kadir
Never shop anywhere else from my first purchase through the start of Covid now up to my 4th bike and many accessories, Micheal and Andrew I always deal with and it’s never been a hassle. Even being the shop you don’t go to weekly they never forgot a face or family. Definitely wouldn’t go anywhere else the Penrith crew are awesome.
2 years ago
User profile - krystal robinson.
krystal robinson
My son loves his bike I'm not sure about the products as I'm not a bike person but my son is happy. Penrith store are a bunch of legends, always helpful :)
2 years ago
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