I bought a Marlin 5 from Trek Penrith recently and the staff was so friendly and helpful! Thank you so much! I highly recommend Trek Penrith to anyone who is looking for quality bicycles in Sydney.
a year ago
david McInerney
Friendly helpful staff, great products
a year ago
Iian Shepherd
Always fantastic service these people know their product and are always friendly.
a year ago
Ronnie Kadir
Never shop anywhere else from my first purchase through the start of Covid now up to my 4th bike and many accessories, Micheal and Andrew I always deal with and it’s never been a hassle. Even being the shop you don’t go to weekly they never forgot a face or family.
Definitely wouldn’t go anywhere else the Penrith crew are awesome.
a year ago
krystal robinson
My son loves his bike I'm not sure about the products as I'm not a bike person but my son is happy. Penrith store are a bunch of legends, always helpful :)
a year ago
Anthony
Customer service was outstanding, they go above and beyond to help you with your needs. Thank you
a year ago
Walpole CHEN
Friendly staff.
a year ago
nicholas cluney
Good advice and service
Big product range
a year ago
George Mesk (Messick)
Really great service & my bike rides like new after a service & new chain
a year ago
Kobie Taljaard
I recently had my 2007 Giant serviced (it haven’t been serviced for a few years). I expected it to be an expensive exercise, but Michael had a look and did only what was needed and didn’t try and upsell. It didn’t cost me an arm and a leg. He was friendly and knowledgeable. The bike is looking great and can’t wait to take it for a ride.
a year ago
Franco Schramm
Everything was smooth since I enter to the shop
Excellent costumer service from all the staff
SI you are a leyendo thanks for all !!
a year ago
Brad Cortes
Friendly staff who are also very helpful.
a year ago
Anjy Zaouk
The services provided were of exceptional quality, coupled with a reasonable pricing structure. Despite traveling for more than 50 minutes to reach the store, I was thoroughly impressed with the overall experience. I highly recommend engaging with Andrew, whose exceptional customer service skills truly enhanced my experience.
a year ago
Karlo Cayabyab
The service and attention to detail is highly commendable. As soon as you step foot in the shop, you are greeted with a big smile from a cheery and enthusiastic staff member. The mechanics and floor staff have a wealth of knowledge and will go out of their way to ensure you receive the best service and the right products.I'll keep going back to Trek Penrith time and time again.Michael, Andrew and Simon are absolute legends on and off the bike.
a year ago
Tara C
Excellent customer service. Definitely went above and beyond to make sure my sons present was ready in time. Karen was extremely helpful with the whole process. Would 10/10 recommend Trekbikes Penrith
a year ago
Muhammad Arsalan Zaki
Very helpful staff, explained thoroughly about the process for changing the rear tyre along with other useful info.
a year ago
neil land
Yeah had a Hoh hum experience 1st visit,, but staff/Michael was diligent in chasing up & rectifying… Very pleased with outcome ,, both mechanically & personally… won’t hesitate to call upon their service again when needed…
a year ago
andrew hilder
Michael was easy going and had good knowledge of the bikes and accesories
a year ago
Joan Lawless
Lovely staff very helpful
a year ago
Justin Penn
Thank you to Si, James and the team. Brought a bike from here recently. First dual suspension for me. The team were very helpful in choosing the bike, and Si was very patient and helpful to ensure the bike was setup correctly.
The ongoing support has been great as well.