Graham Hackshall
very happy with the product the service and support was fantastic if you are looking for a bike this is the place to come to
James Do Canto
Great store, well informed staff and plenty of bikes to choose from!
jacob cook
I've had my MTB serviced here several times and the mechanic Andrew always does a great job. The staff are very helpful and generous with their time and no job is too small.
Amanda Collins
Helpful staff, good advice and nothing was a problem.
Lynda Vernon
Bought a electra townie bike from them.Great service,great price on sale.Was suggested to change seat and grips,very happy.I will return when it needs a service
Simon Chin
Always great service from the Trek team. Excellent quality products with a great range of accessories to select from.
Simon Bennett
Such a great shop. Looks great. Has stock. Very welcoming staff also.
Kylie Gentle
Always great and very prompt service. Won’t take my bike anywhere else
Edwin Evenden
Great service and reasonable prices
Hanna
Wonderful service from Michael at Trek Bicycle Penrith! Very patient and knowledgeable in answering my questions and fixing the issue i had with my bike. Even gave me a quick lesson on the basics, which is greatly appreciated for a beginner like me.
Thank you so much for the amazing customer service!
Would definitely recommend them if you are looking for a new bike.
Phil Davidson
Great friendly service and advice. Certainly resolved my tubeless issues!
S Fran
Searched & found a specific Electra item via Trek website which was listed as being in-stock in the Trek Penrith NSW store. Called the Penrith store Monday morning. Item stock confirmed, ordered and paid for over the phone within minutes. Very reasonable delivery cost. Item received in Melbourne Tuesday morning. Too easy!!!
ALMIER Reyes
Such a great experience attentive customer service from start to finish. Highly recommended
Mel Conway
Awesome service. 10 out of 10.
Will take the time and listen and help as much as they can.
Christina Portman
Customer service at Trek Bicycles Penrith is superb, I shopped around a little before going to Trek and customer service we received at Trek is second to none. Massive thanks to Andrew for finding a cycle perfect for me and also to Si & the service team for fitting & putting my bike together.I was kept up to date about the progress of my order the whole way, cant fault, would definitely recommend :)
Roland Cheah Sin Boon
Great customer service.
Paul M
Wonderful service from Andrew and Karen at the Trek Penrith store today. I was warmly greeted on entering the store - that was so nice! A few days earlier Andrew helped to arrange to get a specific model bike into the store for me so I could check it for sizing etc. The service in the store was very friendly, helpful and accommodating. Thanks.
tracy smith
They fixed my bike even though I didn't buy my bike from there store. The staff were very friendly and they explained what I needed for my bike the part I needed they sent me a photo off. I was very happy with the service I received and the time it took them to fix my bike. Thank you. I highly recommend them
Sera Duffell
Everyone was very friendly and helpful. Each person I spoke to was very knowledgeable.
Gilbert Perez
I’m happy with the timely and proper service done on my bike… the satff and the bike mechanic are very nice and knowledgeable.
