4.9 rating out of 382 reviews

User profile - Mark Arcega.
Mark Arcega
Staff is great, friendly, and knowledgeable!! They make the buying bike experience easy and this location offers a good variety of bikes!!
2 weeks ago
User profile - Brian Pierce.
Brian Pierce
The staff at the store were knowledgeable and friendly. We worked with Chris. He helped us pick out my son's next bike and was great to work with.
3 weeks ago
User profile - Charles Whitt.
Charles Whitt
Very helpful staff
3 weeks ago
User profile - Rebecca Boerner.
Rebecca Boerner
The salesperson was very friendly and helpful.
a month ago
User profile - Darryl Parks.
Darryl Parks
Excellent staff, very helpful and generous with their time.
a month ago
User profile - james woods.
james woods
My wheelchair tire went flat all the sudden at a very bad time, really, is there a good time? Brian greeted me at the door and repaired my tire in record time. Now, I'm back on the road again, thanks Brian!
2 months ago
User profile - Chris Mileski.
Chris Mileski
This shop is 100% customer service oriented. Friendly and expedient, this shop consistently delivers a great experience. Colton always goes the extra mile to achieve customer satisfaction. I highly recommend shopping or getting service done at Trek Ballwin!
5 months ago
User profile - Seth Gordon.
Seth Gordon
Can’t say enough great things about this shop! Everyone there is awesome and egoless which has become an afterthought in a high-end bike shop. For me it’s a huge selling point when things go right…and inevitably wrong! Benton is such a good dude and found me my dream bike. Absolutely infatuated with it. Riding it is pure bliss. The rest of the crew from the tech team through other team members working in the shop I casually chatted with were equally cheerful and helpful. Trek in STL will absolutely continue to earn my business when I’m in town!
6 months ago
User profile - Flowez_Lovez.
Flowez_Lovez
The service was very professional and friendly. Robbie took me in from the moment I walked in the store and explained everything he recommended and why. He was very helpful and courteous. When my 5 year old bike came back it looked brand new! Great service and I will return.
6 months ago
User profile - Keefer Daniels.
Keefer Daniels
Great staff and helpful with all the questions and concerns we had before our purchase. We love our new bikes and recommend stopping in and checking them out.
7 months ago