4.9 rating out of 378 reviews
Rebecca Boerner
The salesperson was very friendly and helpful.
Darryl Parks
Excellent staff, very helpful and generous with their time.
james woods
My wheelchair tire went flat all the sudden at a very bad time, really, is there a good time? Brian greeted me at the door and repaired my tire in record time. Now, I'm back on the road again, thanks Brian!
Chris Mileski
This shop is 100% customer service oriented. Friendly and expedient, this shop consistently delivers a great experience. Colton always goes the extra mile to achieve customer satisfaction. I highly recommend shopping or getting service done at Trek Ballwin!
Seth Gordon
Can’t say enough great things about this shop! Everyone there is awesome and egoless which has become an afterthought in a high-end bike shop. For me it’s a huge selling point when things go right…and inevitably wrong!
Benton is such a good dude and found me my dream bike. Absolutely infatuated with it. Riding it is pure bliss.
The rest of the crew from the tech team through other team members working in the shop I casually chatted with were equally cheerful and helpful.
Trek in STL will absolutely continue to earn my business when I’m in town!
Flowez_Lovez
The service was very professional and friendly. Robbie took me in from the moment I walked in the store and explained everything he recommended and why. He was very helpful and courteous. When my 5 year old bike came back it looked brand new! Great service and I will return.
Keefer Daniels
Great staff and helpful with all the questions and concerns we had before our purchase.
We love our new bikes and recommend stopping in and checking them out.
Eric Filiput
Colton, was extremely helpful, very knowledgeable and patient with myself and my wife as I was picking out a new bike. He was also helpful as I brought in an older Trek bike for service / tune up. My wife had also purchased a new bike there a week prior and a car bike rack then. My wife and I are very happy with our new bikes and bike rack for our SUV. Thank you
Ricardo Mejia
A month ago a came to the store asking for help to fix my Trek FX that had my gears jammed. Even though I didn't have an appointment, Brad was kind enough to work on my bike the same day and provided me with a temporary solution until my appointment today (10/7). I called last week to see if they could move up my appointment, which they did and I got my bike two days ago. They did level 2 maintenance and it is working great. I brought my daughters bike as I was getting mine, for work to be done on the brakes and they told me it should be ready by the weekend. Well, they just called me to let me know it is ready now. I really appreciate the good service from the team, and especially Brads. Thanks, guys !
Daniel Boesch
If you are looking to buy a great bike go to the Ballwin Trek store. The team there is awesome and made this one of my best experiences, buying and owning a bike, I ever had. They truly care about the brand and want their customers to be 100% happy with it.