One of the best customer service experiences we've had recently. Jesus and Marcus we're extremely kind, knowledgeable, helpful and fun. No pressure sales making our interests and our needs their top priority. Thank you!
3 weeks ago
Paul Cherrett
Great customer service by the sales and service team in the store. Phenomenal. Happy to buy from them.
3 weeks ago
Meghan Avila
The kindest bike shop I’ve ever encountered! Knowledgeable, helpful, and all around friendly. Rare find, I will forever go out of my way to patron this shop for all my future purchases and repairs.
3 weeks ago
Benjamin Bolona
Beautiful new shop and fast, friendly, professional techs! Finally a full service Trek bike shop downtown! Amen!
2 months ago
John Gutierrez
Marcus and Jose were super knowledgeable and helpful getting my bike ready for a race with just over a week to work with.
They were able to help me determine some viable options to fix my crank set and informed me of my bikes timeline in advance.
This is a great bike shop with reasonable prices and some fantastic staff.
2 months ago
Marc Andrew
The front door is actually a customer service time warp back to the 1980's when actual humans helped you and z cavariccis were cool.
2 months ago
Steven C
Great customer service, very attentive to the customer's needs
3 months ago
Brian
I have an older trek racing bike that lost a tire end cap after being disassembled for a move. Emily and the team were incredibly helpful and proactively found a replacement on eBay (yes some outside of the box thinking). They got me back on the road and highly recommend them. Great knowledge and service