I decided I needed a new hobby and I wanted it to be cycling. I hadn’t had a bike since elementary and I checked out a few bike stores in the valley but as soon as I walked into Trek, the difference was night and day. Omar welcomed me into the store, asked me what my goals were, showed me a few options, and answered any questions I had. Never pressured me into feeling like I had to purchase that moment and was so knowledgeable! I ended up coming back to the store a week later and pre-ordered my first road bike— everyone at the store was so helpful then too and Omar helped me get my order in. My bike ended up being back ordered for a few weeks but they kept me updated every step of the way. The day my bike was delivered, I was so excited! I recently went back to the store since I had a question with my bike rack and Stephanie and Omar were great! I had a concern with my bike and took it in and Coby was a huge help! He was super knowledgeable and patient as I kept asking questions since this is my first road bike. I’m so thankful for the Trek store and the super helpful,patient, supportive, and knowledgeable staff! Wouldn’t buy a bike from anywhere else!