I cannot recommend Chris G and Emme highly enough. Our experience at Trek Ringwood has far exceeded other experiences we have had while bike shopping. The professionalism, the knowledge, the kindness, and the consideration for our individual needs was why we chose them. We live an hour away and will happily travel knowing we are so well looked after. Both Chris and Emme spent hours with us answering questions, choosing the right equipment, letting us test ride our bikes, and talking about the best places to ride. They both have a wealth of information to share and have gone above and beyond to make this experience so great. Chris was kind enough to show us how to put the bike rack on our car when we picked them up and we rode our new bikes as soon as we got home! Such a wonderful experience, we have already been telling friends and family where to go if they want bikes. A massive thank you to Chris and Emme for being so passionate and making bike day so great!