rathish Maanam embar
Happy with product and service . Disappointed free ongoing service not available for new products since Trek took over Cycles Galleria .
Elise Embrey
Extremely prompt and quality bike service, thanks Chris and team!
Karl “Charlie” Espernberger
The staff here are great. I dropped in today because I needed a replacement part - they talked me through the options, had the parts in stock, and were able to get it done within an hour or two, as they knew I relied on my bike for transport. Fantastic experience and really appreciated the help I got.
Tim Oldmeadow
Very helpful staff, always accomodating, always very happy to provide advice and guidance. Great team that love riding and care about the bikes and service they provide. The whole team is fantastic but call out to Conrad who has been awesome in keeping my bike shredding the trails.
badal misra
Had an overall great experience the staff was very patient n explained the basic function of the bicycle.
Would definitely recommend my friends n family at Ringwood.
Karen Horsley
Great staff. Emme is amazing - so knowledgable and helpful.
Conrad Pinto
Premium brand with top class service. Had an issue with the stock brake on my DS3 and wanted to get that fixed at the time of service, was told it was taken care and took deliver only to notice it felt the same. Returned to the shop unhappy and spoke to Emma. She got this replaced free of cost and it works brilliantly when tested on a recent 50Kms gravel ride. Another happy customer and 10/10 to Emma for the service.
Mark Johnston
A friendly team who are always full of expertise and great service.
Chris Ray
Brought my stumpy in for a brake service recently. The mechanics did a great job, fast professional and friendly. Well done guys
Robert Evans
Today I ordered a hard-to-get Trek Supercaliber bike from Cycles Galleria and had excellent advice and professional service from Carson at Ringwood and Bryce from head office.
Over many days I changed my mind about various aspects of bike configuration on several occasions but they kept calm and carried on. Looking forward to riding my new bike next year. Thanks.
P.S.
My Supercaliber arrived this week! Emme and Zach kept me informed of progress and throughout the process and the crew at Ringwood did a great job putting the bike together (including protective film). I couldn't be happier with the service.
Peter Papa
store was great with constant updates during current circumstances and service was completed same day. Recommend Cycles Galleria
Junhao Gan
One of the best bikeshops I have ever deal with. Staffs are friendly and supportive. They have helped me with various kinds of bike problems. Appreciated. Highly recommend this store to all my friends.
Lydia Wells
Great service, one worker in particular named Peter was amazing, cannot praise this man enough!
Brett Hamilton
Awesome Sales Service, great information and guidance to find the right bike for me. Love my new bike.
Thanks
Stephen Cahill
Have been lucky enough to order a Trek Emonda SL6 eTap recently through Emmi at Cycles Galleria Ringwood - very efficient and helpful with my order. After a surprisingly not too long a wait (thanks Covid), Chris rang me to advise Bike was in ..... early! Chris went out of his way to get me in to shop to pick up, at a time that worked for me. Whilst not only presenting this magnificent bike beautifully, he was more than happy to answer any questions I had. Gave me a good run through of how gears, brakes etc worked. No problem to fit the the extras I needed and did this while I waited. Overall, a great first up face to face dealing with the guys at CG Ringwood. As an aside, very impressed with CG's Procare Lifetime Free Servicing.
Cliff Fielding
Took two bikes in to be serviced. These guys are super friendly and helpful, plus they had them ready sooner than they'd said.
Lisa Larwood
Really helpful and efficient. The item I wanted was not in stock so they searched for what I needed and ordered exactly the right item. Arrived within a week and I was ready to ride.
David Greig
Great service very helpful staff and kind, bought dual sport 3 yesterday very pleased with purchase
Andrew Wade
Trek Ringwood (Emme & Kate) supported a warranty claim for a bike I purchased interstate, and for a brand they were about to no longer sell.
A lot of messing around on their part communicating with distributor and original bike shop and of course me, over a reasonable time period as well.
"No trouble at all" they kept saying.
I appreciate the support. A .
tim powell
Great custmer service!
