Paul Devine
Awesome Team, Lachlan spent a lot of time helping me chose the right bike and helmet as a beginner. The bike is great, can't wait to take it on a long run. I'll be back soon to buy a ton of accessories I am sure.
Jess Y
Bought two bikes here. Georgia is the best, she knows her stuff. Great service and professional. Would definitely recommend it!
Chris Khoury
Huge effort by Chris G to sort out a mess left over by another store, thanks brother the Allant feels amazing.
This 4% distortion on the wheel calibration, I don't want it adjusted, as the motor is now pushing 4% harder Eco mode has become Eco .
Before, Eco wasn't enough support but now, it's my new training mode and you've given me heaps more range as I'm using it instead of Touring.
Legend, I wreckon 100km after the range extender gets fitted.
Jane G
Very helpful & knowledgeable service
mariani lim
Great customer service, very impressed with the patience and assistance. I was assisted by Kate and she made my ordering process a lot easier and smooth!!
jim ji
Walked in your shop this afternoon just want to get some advice of upgrade much emonda sl5's wheelset which I just bought from camberwell shop.Peter Clarke was so warm greeting to me and give me some very professional advice,because of Peter's professionalship I just spent 3 minutes making a decision of urgrading my wheelset with $2200 in your shop,very happy experience with Peter in Cycles Gallria ringwood.
Omid Pazokian
Great service and helpful staff
Sam Hagen
The team at the Ringwood store were great. The staff were very knowledgeable and their customer service was excellent. Thank you.
Richard Cormick
Able to find what I was after with ease. Busy time as sale was on but staff were responsive to look after my purchase transaction. Pleasant and trouble free.
trevor roth
I was served by Emme...she admitted that she had only been with the the Company for 10 months (the transparency was refreshing) but her knowledge was more than what I required. She did not try to up sell but rather advised according to mt needs and experienced.
I will refer to this store if anyone I know is seeking an Ebike
Steve McIntosh
Thank you to the team at Cycles Galleria Ringwood (Eastland). Recently purchased two bikes Trek Marlin 7 & X Calibre 8 and the retail service was excellent. Even with Covid affecting stock levels and delivery times I was kept informed the whole way through the process up until the arrival of the bikes in store. Upon collection the excellent level of service continued, nothing was too much trouble. Going to enjoy the bikes along with the free lifetime servicing. It goes to show that a little bit of considered communication goes a long was in customer service. Well done to the whole team at Cycles Galleria Ringwood, keep up the great work.
Marshall Dwyer
Thanks Annie and TREK!
I’m loving my 12-month-old TREK Marlin 5 bought at CG Ringwood, having added a dropper post, adapted to tubeless, upgraded pedals, grips and stem, making the bike very single track capable.
I had a small frame issue that was be very debatable if it was warranty or not. TREK, Annie and myself mutually agreed it was “disappointing”, with TREK providing an option/solution that was more than I expected and not what they had to do. I’m looking forward to my TREK full sus bike when COVID stops effecting my income.
I also now have Bontrager Flatline shoes that have upped my ride with more power up hills and better stability and control going down. Annie, thanks for your recommendation and working with TREK.
Zach Steenhuis
I just picked up my newly assembled Trek FX2 that I purchased last week, and I'm super excited to give it a go. The service I got was awesome, by staff (I really wish I remembered the name of the team member who served me) who really know what they're talking about. Super friendly group, and I can't recommend them enough. I'll definitely be back in the future.
Elisa Schmutter
My partner and I couldn't be happier with the service provided by Chris and Tilda at the Ringwood store, when we purchased our Trek MTBs. Great knowledge and advice, thank you so much.
Kate Atkinson
The staff at this shop were so friendly, helpful and knowledgable. Great service and great product. Highly recommend.
Jeffrey Zheng
Just picked my Marlin 7 at the weekend.
My bike arrived on time as promised. Very impressive. ( I initially ordered a Giant Talon through another shop. After waiting for 3 months, I was told my bike wouldn’t arrive by the end of 2021 and they couldn’t tell me when the bike would arrive in 2022…)
Besides, the customer service was exceptional. I popped into the shop several times before I placed my order. Every time I been there, I was well looked after by the friendly staff.
Lastly, the lifetime free serving program is a big bonus.
Hihgly recomended. Keep the great work up CG team !!!
Ilja Dijkstra
Great service and knowledge. Easy to deal with and great after service.
Stuart Tipping
Wow..absolutely amazing service.. they had the last sram 12speed cassette in Melbourne..they even lent me a tool so I could put it on my rim..
Thanks guys
Bron Thulke
Very helpful and knowledgeable staff, with great prices and I really like the service offer for purchases made at the shop.
Stephen Gay
Awesome helpful and friendly staff at Ringwood especially Chris. He’s been incredibly helpful while dealing with the covid bike shortage and my indecision and constant phone calls
