Jeffrey Zheng
Just picked my Marlin 7 at the weekend.
My bike arrived on time as promised. Very impressive. ( I initially ordered a Giant Talon through another shop. After waiting for 3 months, I was told my bike wouldn’t arrive by the end of 2021 and they couldn’t tell me when the bike would arrive in 2022…)
Besides, the customer service was exceptional. I popped into the shop several times before I placed my order. Every time I been there, I was well looked after by the friendly staff.
Lastly, the lifetime free serving program is a big bonus.
Hihgly recomended. Keep the great work up CG team !!!
Ilja Dijkstra
Great service and knowledge. Easy to deal with and great after service.
Stuart Tipping
Wow..absolutely amazing service.. they had the last sram 12speed cassette in Melbourne..they even lent me a tool so I could put it on my rim..
Thanks guys
Bron Thulke
Very helpful and knowledgeable staff, with great prices and I really like the service offer for purchases made at the shop.
Stephen Gay
Awesome helpful and friendly staff at Ringwood especially Chris. He’s been incredibly helpful while dealing with the covid bike shortage and my indecision and constant phone calls
Amar Freya
My experience with Cycles Galleria Ringwood was really great! Kate and Emmy were always patient and kind with the delays in shipping and answered my calls every week - sometimes twice a week - with support and calmness. I would definitely recommend the store to my friends as the service is friendly and it is obvious that the employees enjoy their job and helping their customers. Thank you guys!
Michael Miatke
The guys at CG Ringwood looked after me very promptly. I turned up with a puncture needing repair on a Saturday morning and left the store in about 20 minutes with new tube and tyres as well. Great service. Thanks Aidan and the other workshop guy-can’t remember his name -great work.
Ben Maclean
The customer service people that I interacted with were awesome.
They assisted me with my queries around bikes and trailer.
Martin Semken
Great service and very friendly
Michael Thomas
Needed a cable guide for my Trek and they were very helpful even for such a small cheap part. Great customer service, prompt replies to my emails.
Phil Frost
The staff at Galleria Eastland Ringwood were fantastic
Even though the phones had been ringing off the hook with demand both Kate and Taylor were supportive knowledgeable and a credit to the company.
When I picked up my anime Billy was straight to it ensuring the high quality service continued and his sales knowledge of the product was exceptional
Well done to the entire team and the Covid process was also beyond reproach
Cheers
Phil Frost
graeme clarke
Billy was easy to chat to and didnt try oversell me. nice experience
Charles Lethbridge
Trying to get hold of spare part for Garmin. Patience and perseverance were required to navigate system. Very helpful and the price and delivery were spot on. Very happy
Charlie
owen halliday
Outstanding service!! My son & I are wrapped with the guidance, range and prices.
You really need to check Cycles Galleria Ringwood out. They are our ‘go-to’ for bikes, service & accessories. Thank you Ringwood team!
Tim Chan
staff is very friendly and thoughtful. excellent customer services.
Tony Woods
Ordered online from Cycles Galleria they had stock, which many didn’t. Received a confirmation of order call quickly and an idea of delivery date . Billy was really friendly and easy to deal with. On the day got a call they were on the way and the delivery arrived looking great. The guys made sure we were happy, set the seat for my wife and were great to deal with. They’re not my local store by a long shot but I’d be tempted to go there in the future when I need other stuff or services. Top job guys.
noproblem2big
Bought some parts from the Ringwood store the staff were helpful and sourced the correct part, will recommend this store.
Ian D
Super impressed with Cycles Galleria Ringwood, we came in to buy my 3 year old a new helmet and left with a new bike for her.
Customer service was A1, answered our questions and setup the bike to suite her.
We’ll be back for dads bike upgrade
Justin Collins
Great advice and service. Recommended
David Moylan
Chris and Billy from the Ringwood store did an awesome job delivering my beautiful Trek bike.
Great bike and awesome service!
