They are only getting a 2 star review because the doors are beautiful, but the customer service and ordering process leaves much to be desired. I needed assistance with ordering the right size door and I almost ordered the wrong size because the customer service representative didn't even review the measurements I sent. they don't drill the holes for you, but I find out they would if you request it but no one even told me that was an option or that the doors didn't come with the proper holes. Then their website says they offer installation in my area, but when I called they said they don't. My overall experience was not great. Doors are beautiful, customer service is TRASH. Oh, and they don't even notify you when they're going to deliver your product, they just show up...we were leaving for Vacation the next day so luckily we were home, but WTH?! Thankfully, I won't have to use then again.
Update: The customer service rep did reach out to me and apologized for my terrible customer service experience, so that was appreciated. I have updated and gave them another star for this. Thanks Anna.