Billy Moore
Super awesome experience over the past month!
After searching online for the right MTB, I landed on a Trek. The online inventory showed that they had limited stock. When I called the store DJ not only took the time to check the backroom for my bike, but since I really wanted to pick it up later the same day; he squeezed in the build and called to let me know when it was ready.
3 weeks in to owning my bike, it was stolen, damaged, and recovered. When I took it into the store for service and repairs, Dmitry gave it a thorough inspection and found cause to keep it over night. They ended up having to order parts and got them under warranty in only a few days time.
I'm so grateful for this staff, their knowledge, and advice.
Highly recommend to anyone looking to get into cycling.