4.9 rating out of 429 reviews
Leticia Trujillo
Recently brought in my adult tricycle and asked if there was a possibility to attach a trailer to it. I assumed they would try to find a part for it and let me know if they can order. That's what I was told at another nearby by bike store that never called me back. Trek did not find a part but they custom made one to make it possible to attach a trailer. They are such friendly staff and will be coming back for service!
Dana R. Al-Hindi
Found this spot off google and I’m so happy I did! They helped me pump a bike my aunt gave me back to life, and helped me find a fitted helmet to wear. Both gentlemen that helped me were patient and kind with my new-be questions. I really appreciated the time they took to make sure I was set to go! Would 10/10 recommend for service and inventory.
Jithu Joseph
This is a nice store ... customer service is excellent. I went here multiple times with service for non trek bikes at Trek Livermore (I was a bit hesitant to ask help with a non trek bike, but they welcomed me with a smile) . Technician knowledge with high end bike (and components) is better at Trek Livermore seemed better to me than a bunch of other non-Trek stores I have visited over the last decade.
Joel Olney
Employees are very helpful and the store is sunny, open and pretty well stocked.
Bashir Mirzada
Great technicians and great place to repair your bike.
Robin Snyder
I had a flat and they fit me in despite not having many folks in that day. Couldn't find whatever had punctured the tube but said to come back in for a free fix if they'd overlooked something and it went flat again.
Waleed Nammari
The team is friendly with great service. Based on your needs they will try to get you service done in 1 day. Also, the place is always clean.
Purpose
The customer service is 5star quality. I had a flat tire on my ebike, and Griff made sure it got fixed during the busy labor day weekend. We are so grateful. Andrew was great as well. These guys are so nice and professional. I highly recommend this location.
P.S. give these guys a raise. They work very hard!!
Kevin Flory
I miss the old Livermore Cyclery LBS, but these guys do have their act together. I have only been there a few times since Trek took over, great experience each time I have walked in the door.
Carlo Fanto
Great turn-around on service!