5* service from all at Trek Bath. I've been considering a road bike upgrade for some time, so I headed to the Trek shop to check out options last month. Phil talked me through a few bikes - both on-sale 2025 models and new 2026 models. I was invited to take an in-stock bike out for a test ride, which was unexpected and definitely helped me navigate the choices. I was kept updated through the ordering process and the bike arrived ahead of schedule. The team did a great job assembling the bike and fitting it out with the accessories I'd bought too. All staff are friendly, knowledgeable and professional and I'd highly recommend paying a visit for any bike-related needs. I'm delighted with the bike itself, and the whole buying experience was a pleasure. Thanks to Phil, Ian and co!