James Perrett
A big shout out to David. So friendly, knowledgeable and helpful when looking for bikes for our boys this morning. What a great retail experience!
김수용
트렉 자전거 구입 후 자전거 용품 구입(킥스탠드) 및 설치를 위하여 처음으로 트렉 광안리점에 방문하였습니다. 매장에 처음 방문하였기에 일반적인 자전거 판매점처럼 단순히 설치만 해주고 끝날 줄 알았습니다. 그런데 '백종욱'매니저님께서 요청드리지 않았음에도 MTB 자전거 전반적인 점검, 제 체형에 맞는 자전거 세팅(핸들, 기어노브, 핸들, 안장높이 등)도 해주시고, 앞바퀴 분해방법 등도 너무 친절하고 상세하게 설명해주셨습니다. 그리고 매장에 있는 시승자전거도 시승할 수 있게 해주시면서 저의 자전거 이용 환경 및 패턴에 맞는 자전거도 추천해주셔서, 다음에 어떤 자전거를 사야될지도 알게되었습니다. 또한, 평소 자전거 탈때 헬맷을 사용하지 않았었는데, 자전거 탑승시 안전모가 얼마나 중요한지 설명해주셔서 매장 방문한김에 여러가지 헬맷 써보고 헬맷도 구입해왔습니다. 전문적이시고 친절하신 '백종욱'매니저님 덕분에 트렉 브랜드에 대해 정말 긍정적으로 생각하게 될 수 있는 계기가 되었습니다. 다시 한번 감사드립니다.^^
정진우
딸의 자전거를 점검받으러 방문했을 때 오랫동안 점검을 받지 못해 여러 문제가 있었는데, 꼼꼼하게 확인해 주셔서 이제 딸이 안심하고 탈 수 있을 것 같습니다. 친절한 상담과 수리 감사합니다.
박준연
친절하고 서비스 좋아요 굳
Frank Juettner
Extremely friendly staff. Very good consultation on bikes and helmets.
Chris Tyndale
Good bikes, great staff
Zoe Paterson
The employees were super helpful and able to fix my bike then & there! Great selection and such nice people.
James Wright
I couldn’t fault the service and knowledge of the staff at Trek. It’s my go-to for all my bike bits and pieces and I’ve always been impressed with whatever it was that was recommended to me. They even helped me out when I needed a bike box - very generous!
YoungHo Kim
늦은시간에도 친절하게 응대해주시고 잘 알려주셨습다
sj m
추석 명절 기간이라 엄청 바쁜 상황에서도 친절한 응대와 빠른 정비에 너무 감사했습니다. 고맙습니다. 방문을 계획 중이시라면 강추합니다
Jose Mompo
I had a TT bike and a bike box. I picked it up after they assembled it and Kim, one of the store associates, was kind enough to drive me back to the hotel as I needed to take the bike box with me that day. Amazing service and super quick!!! Highly recommended
Stephen Shelfoon
WMBF has an excellent team and provides professional service. I highly recommend Western Michigan Bike and Fitness, I use them and drive across Michigan to take advantage of their services. My Terra Trike was just tuned up and has never worked better. Thank you Evert and team!!
Mr T
Welcomed with a smile. Keagan took care of our flat tire while we waited (15mins). Keep up the good work!
Anthony Palmer
Excellent - part not in stock but ordered promptly. small adjustment needed to my bike, all done no problem. Good advice, my questions answered.
Ga P
Remplacement d'un pneu qui venait de faire une hernie juste avant l'heure de la fermeture. Service rapide et efficace!
Mark Skidmore
Bought my bike here 4 years ago and every time I go back the service is second to none.
Staff are friendly, helpful and full of great advice to make sure your getting the best out of your bike.
Paul Hontz
I recently bought a bike for my daughter from West Michigan Bike and Fitness and had a fantastic experience. We worked with Randy who was knowledgable, kind, and patiently listened to my daughter explain what she was looking for. It was her first "real" bike, and he helped her find a bike that she absolutely loves.
I highly recommend the store, and especially Randy!
Matthew Thomson
Great service!
scarlett Keystone
Recently visited the store to get my bike breaks looked at the gent was friendly quick and efficient, couldn't recommend enough
KyungHyun Nam
역시 트렉. 직원분들 자전거 전문가이고 정말 친절하세요.
