Overall I was very impressed by my interaction with Trek First of all, I was very impressed by the friendly, knowledge and helpful staff I encountered in the Bath Trek shop. All my questions and queries were answered, even the stupid ones :-)A very useful service from my perspective was being able to take an e-bike away for the weekend to try it out. It was going to be a large purchase, so being able to try, cost free before purchase, the bike I was considering buying was most appreciated.I'll not hesitate recommending Trek Bath in future.