fernanda rodríguez
excellent service
Andrew Dinning
Being a big chap I had an initial chat with Calvin on the phone and told him my requirements he pointed me in the direction of the "bike locator" on the website (I needed an XL e-bike) I tracked one down in Sheffield and gave them a call...both shops worked together and it was delivered to Bath, Trek Bath rebuilt the bike and found a small manufacturing "defect" with an internal cable so called (apologised) and sent away for a new component to enable a fitting in house.
On the day of collection Calvin spent 50 minutes going through the various options and explained in full...in his own words he could have talked all day about the product he was brilliant.
I then asked for a few added extras which where all fitted before I left.
I can honestly state this is the best customer experience I have ever had...superb!
And you get a free service...if like me you are tempted to go over to an e-bike or indeed any bike give the team a call I can assure you you will be treated well...and there are NO idiot questions and you don't have to be an experienced rider.
신용준
많은 제품을 보유하고 있으며, 서비스가 친절하고 신속합니다.
Edward Irwin II
Excellent service. Every other bicycle shop I have deal with was subpar. Associate Troy was so helpful and informative. I will definitely be coming back just for his assistance.
Jim Davies
Fantastic knowledgeable and friendly team who understand how to make your shopping experience very special.
안형근
직원분들이 친절하고 설명도 잘해주셨습니다
Cmin Yeo
자주 이용하는 트렉송파점만한 곳이 없습니다!
Ian Harding
Friendly knowledge sales consultants who made my son's experience all the better by wishing him a happy birthday and even gifting him a new water bottle and birthday card. I've purchased two bikes from Trek Bath in two year's and will do again in the future. Sorry I can't recall all the sales consultants names, but thanks to Oscar who dealt with the final handover.
mark parry
Excellent service from the guys in the Bath shop.
Darryl Forget (Lazyboyracer)
Was just looking at some bikes to make a decision on a e-bike or mountain bike.
They answered all my questions and made suggestions. Pricing wasn't that bad for top of line Trek. I would recommend them.
Seth Yates
Super helpful and very knowledgeable staff made making my purchase very easy. Would definitely recommend to anyone looking for a new bike.
김현미
직원분들도 모두 친절 하시고 제품에 대한 만족도는 최고입니다
Ben Bailey
Dropped into the store after work on my way home after seemingly getting a puncture. The manager and technician kindly accommodated my last minute visit despite being right at the end of the day and they managed to solve the issue super quickly and it was a great experience. It turned out the 3rd party company that sold me/ assembled the bike prior to delivery didn’t secure the valve correctly and there was no puncture but instead a leak. The technician checked for a puncture anyway, checked and corrected the front wheel for the same reason, and even tightened another thing that was loose on assembly. No unnecessary work completed and a thorough explanation of the issue and remedy. No charge involved either despite them taking the time to check and I couldn’t have had a better experience. I will definitely return for future service and maintenance. Thank you!
Han David
친절하고 깨끗한 매장
Hyungyong Kim
친절하고 전문적입니다
Stuart Kotchie
Excellent service from multiple members of staff, if only all retailers were this good
Joe Kearsley
Great service from the team. I'm learning to assembly my bike and had some things wrong . I brought my bike in and they fixed it for me at no expense. So thankful
Alexander K
Отличный персонал. Очень добросовестно относятся к своей работе, помогли с выбором и настройкой велосипеда, проконсультировать по всем моим вопросам.
Ryan Kim
친절한 서비스와 멋지고 합리적인 가격의 제품을 만나볼 수 있는 곳
James Smith
Fantastic service - couldn’t recommend more highly! Phil was incredibly helpful from start to finish. I opted to go for Trek as I wanted to redeem my cycle2work voucher at a physical store, where after was after sales service would be available if needed. I couldn’t be happier - thanks to the whole team in getting me on the road, you surpassed my expectations
