10 years ago I had graduated college and had an interest in completing a triathlon. I joined their ride night using my mother's old 10 speed road bike. Not knowing much about bikes before this point, I replaced the old chain with a new one. As a result the chain slipped and came off the old cogs with every start.
After 3 stops to fix the chain I was ready to just ride home. But to my surprise the ride leader called to the shop for them to bring out a beautiful carbon fiber bike for me to finish the ride on. They took my old bike back to their shop and taught me how to cycle. I have enjoyed cycling ever since.
Those working at this local bike shop truly care about the products they sell and the customers they service. I love supporting them whenever I have the chance. I hope you do too.