Heritage Urgent & Primary Care
5.0 rating out of 368 reviews
Tara Kick
This is a different type of medical office. After being gas-lit by so many doctors in the past, I feel truly listened to by Dr. John. I have answers, a treatment plan and most importantly...validation. The staff, lab tech, and nurses are also wonderful and you can tell they love their jobs.
Charles Hicks
Great experience and knowledgeable staff. I’ll definitely come back.
Chris Hoffa
I have been to this facility for Urgent Care several times and have always had a positive experience. So positive in fact that both my wife and I are switching to Heritage for our Primary Care needs. The staff are not only very friendly and professional, but always take the time to listen to me and base the diagnosis accordingly. I highly recommend Heritage Urgent & Primary Care - Wake Forest.
Rhonda C Hicks
The staff was friendly and efficient; the professionalism and communication was exemplary! Thanks so much to Wendell John, DNP, FNP-C and staff for the swift results of our testing!
Kimberly Baley
We just love Dr. John and all of the staff there at Heritage Urgent And Primary Care! I’ve never felt rushed during any of my visits, and I always felt my concerns were genuinely listed to and addressed. Would highly recommend them for both your every day and urgent medical needs!!
Alexa Ruiz
I will definitely recommend Heritage Urgent Care in Raleigh to my family and friends. My daughter needed a TB screen right away to volunteer at the hospital for school. I called around but this place not only gave us an appointment right away, the customer service was the best out of all the places that I called. We got seen right away after arrival and were out out quickly. We went back to get it read and received same great service. Mind you we drove from Wake Forest to this place and will definitely do it again. Thank you.
Becky Bierlein
Always had a great experience here. I have come for both myself and my children and have been happy each time.
Eve Pender
The PAs that I’ve seen in your office have been so great. I usually see Taylor or Kelly. They are very thorough and always take time to answer any questions that I have. Taylor ran additional labs and found underlying thyroid issues that my previous PCP had missed for years. In the past, I’ve been put off saying that I have premenopausal symptoms. Always friendly staff and clean office.
Jeanine Condon
I went without an appointment for a medical issue on a Monday morning. I was in and out in less than 1 hour. They did make me wait in the waiting room or when I was brought to a room. Staff promptly came in to ask questions and check my vitals. Kelly came in shortly after to ask questions and assess my condition. She ordered an xray which prompted her to suggest a visit to a specialist. Kelly listened to me and made me feel comfortable and relaxed. She called in a prescription that ultimately remedied my condition.
The following week I went back to see Kelly for a physical. She was thorough and suggested additional physician services. Again, that day I had an appointment and was in and in less than 45 minutes including bloodwork. Kelly is exceptional at what she does. Her bedside manner is exactly what I needed to feel at ease.
I recommend Heritahe urgent care yo anyone who has a medical situation or to someone looking for a primary provider. I am very happy to have found a place and staff that put patient needs first.
Lesley de Garston
Kelly my PA is awesome, she is very thorough, professional, and listens. She also seems very knowledgeable as well. The office staff are always nice. Delanie is great too. Sometimes you you have to hold a while when calling in. But that’s because they are busy.
Terilyn Demarsi
What an awesome and rewarding experience in visiting Heritage Urgent and Primary Care! From the start I saw Rita and developed my health care plan with Rita. Everything I had neglected due to putting my kids first began to catch up with me health wise has been addressed by Rita.
I have been referred out to a specialist due to Rita's careful eye and knowledge and it has been a game changer.
I highly endorse Rita! She not only is very professional, knowledgable, highly skilled, but she truly listens and cares!
Rita takes on a partnership with you to address your medical concerns and she is superb with being preventative!
I will not seek out other health care since discovering this truly remarkable lady!
I highly endorse Rita and HU& PC!!
The entire staff rocks! You will love everyone!
⭐️⭐️⭐️⭐️⭐️
Larry Bangle
Staff was welcoming, tentative. The provider, Kelly and her assistant Auburn were very thorough. I even got a call checking to see how I was feeling a few days after appointment. Highly recommend Heritage !
Wesley Hinson
My son had an allergic reaction to fire ant bites and they took him in immediately and provided amazing care. Thank you to the entire team at Heritage Urgent and Primary care.
Lisa
Great experience with Taylor. She really made me felt heard, comfortable, and she’s very thorough. She was great with my teen as well.
Kelly Bryant
I’m so thankful for my PA Wendell and his team. He diagnosed me with pneumonia and got me straight to the ER /ICU bc I was in really bad shape. I was actually in sepsis and could have died. So I really owe it all to him for saving my life!
Lee Ann Spahr
Absolutely wonderful experience! I developed an infection on Friday evening. We arrived at the facility at 9 AM, where I was seen and treated promptly. Wendell John is very knowledgeable, efficient, and he has an excellent bedside manner. He did a minor procedure, followed up with an antibiotic shot and prescriptions for pain meds and antibiotics, and we were out in less than 90 minutes. We highly recommend this practice, and we will return if we need further urgent care. Thank you so very much.
Capri Smith
First I would like to thank Elizabeth Norton she has truly given me my life back!
I was first diagnosed with peripheral neuropathy in 2019 and it has progressed since then to the point where it was extremely painful to walk, drive, stand for any period of time or even cook diner. I started seeing Elizabeth in January of this year and she persuaded me to go on peptide injections. I started them in May and noticed a slight difference right away. I have now been on them for almost three months and the difference is incredible. I no longer have the terrible joint pain and can walk without much pain at all. I am also driving again and feel like I’m getting my independence back. It’s awesome!! She has also treated me for many other issues which are also being resolved. If she has to refer you to a specialist it it always done the same day. She is truly a wonderful person and a great doctor and the staff is just as amazing.
Sincerely,
Mary Ziese
Jennifer Lauria Clark
Thank you to Heritage Urgent and Primary care for your patient care and support. You ask the tough questions and help find the root cause of issues. I appreciate your thorough support of my care the past two years. I’m healthier than I have been in a long time. Thank you!!
Sarah Sorrell
Beth and her team at Heritage Urgent and Primary care are amazing! A good friend of mine encouraged me to find a provider that would look at the whole picture and knew Beth so I scheduled time with her to meet and she has been absolutely amazing!! You can tell she cares about her patients well being and wants to help them solve the sometimes puzzle your health issues can be. Not only is she a great provider, but she and her staff are very responsive. If you have questions, it is easy to get them on the phone or email them through the portal and they are responsive. If you need a provider who can think outside of the box and listen and have a provider/patient partnership, this is your place! I have already appreciated the care so much from them. I have seen multiple providers there as well when Beth was out or I was making a same day appointment and they have all been 5 star providers. I trust everyone there and that’s a rare gem to find! Don’t think twice if you are looking for a new provider.
Philip Howell
Hands down the best doctor I've ever had. Everyone (without listing each name or title!) and I mean every single person there is super nice and friendly. They work hard and it shows through amazing customer service. I just called and realized I've never had a single problem and they deserve a 5 star review. I appreciate this team! Thank you.
