Heritage Urgent & Primary Care
5.0 rating out of 323 reviews
Jessica Gibson
Heritage has been wonderful as my primary care! Taylor Heath has been attentive and has walked me through each step to help alleviate some of my nerves. Mariah always makes me feel comfortable as she takes my vitals and blood draws. The front desk is so welcoming and friendly. Laura and Harley made me feel right at home throughout the check- in process. Great environment for families and great staff!
Carrie Quintero
Heritage is a great place for primary care and urgent care! The staff, specifically Erika, Laura, Jessica and Lauren, are so kind and caring! 10 out of 10 would recommend
Lisa Barber
Heritage Urgent and Primary care is unlike any other doctors office! You feel that the minute you step into the door! Beth Norton not only takes the time to listen, she asks and answers any and all questions/concerns. She does not make you feel rushed. It obvious that she and her staff are passionate about each patient and will explore all avenues to get them healthy and back on track! My entire family( including my parents) are under the care of Beth.
Kyle White
After quite a few visits, I can say this is an AWESOME Primary and Urgent Care! Definitely bring your family here! The staff are all kind and welcoming, the office is professionally managed, and the providers are knowledgeable and helpful. The office manager Erika is wondeful! Look no further; these people will take care of you.
Megan Apple
I went to HUC this past week and was very sick with Covid and pneumonia. I was scared and needed help. My primary care doc would only do a televisit which was no help at all. They were so wonderful. They immediately did a chest X-ray in the office. I was offered an IV therapy treatment, which was exactly what I needed to get my body back to be able to heal. They prescribed the correct medicine and came up with a plan to ensure I was on the right path to get better. I was so scared I would have to go to ER. With Beth and her staffs care I didn’t have to. If you have any hesitation -dont! Also, take advantage of the iv therapy. It saved my life. Thank you!
Bethany Dias
Beth and Taylor are our primary care doctors for our family. Both of them spend time listening to our concerns and they work to find they root of the issue not just treat the symptoms. We have always been able to get in quickly and even when they tell us an hour for walk in it's usually much faster!
Cathy Upton
My husband established care with Sean Thompson, PA on a somewhat emergent basis after not being able to get in with his regular primary care doctor that he's had for 30 years. We were both so impressed with Sean and the office itself that before we left we signed forms to release all records from the former PCP to Heritage and made Sean his new provider.. My husband does not impress easily so the fact that he did that should be a testament to this practice!
Renee Keel
The office staff was very nice and efficient and provided great care during my visits. Dr. Wendell John was very detailed and took time to review my testing results. He was organized and had notes to discuss with me and a recommendation plan. I really appreciate the time he took to answer any questions I had. Thank you for your care and attention.
julia henry
Erika Arvidson is incredible. She gave me outstanding service. I have felt so much trepidation in considering a new doctor, but she was so lovely to speak with in every encounter and eased my fears. She also never made me wait! It’s rare to find a doctor's office these days that combine such personal care for a new patient. She truly gave outstanding quality care and service. I highly recommend you visit their office, especially if you are sick of dealing with doctors that lack staff with good bedside manners!
Clifton Baker
Yesterday I had a minor accident with a chain saw that could have been worse! I'm so happy that heritage urgent care was lest then 5 minutes from my home the staff was great... Due to my injuries I needed about 11 stitches they fix me up just fine and gave me instructions... I was very happy with the service and their professionalism
Regan Mcelfresh
I saw Taylor Heath for urgent care and loved her! I decided to establish care with her and she continues to do an amazing job and makes me feel so comfortable. The other staff seems very kind and patient as well. Highly recommend!!
Chelsea Habegger
I have had several appointments at this clinic and every time I am able to be seen on the day requested. The clinic is always clean and cheerful unlike most Dr's offices. The staff is friendly and always answers my questions and makes me feel heard! I feel safe coming here during COVID as they have two separate side for sick and well patients.
Laura Bradshaw
I established primary care with Taylor recently and she is wonderful! Caring and attentive. Jessica helped me check in and was so kind!
T C
Excellent bedside manner and very attentive. Thank you.
Kimberley Fenton
I had excellent care and attention from P.A. Caroline and staff today. They were friendly, knowledgeable, and thorough. I was concerned about a potential serious health issue and was treated with great caring and concern. I had a first rate experience at Heritage Urgent Care today. Much appreciated.
Edwin Jeffords
This is by far the best primary and/or urgent care model you could ask for. It is a totally different experience than we all have unfortunately become accustomed to in the healthcare space.
They key difference I've noticed is the people. The staff members are wonderful, and the providers spend actual time with you as a patient, asking questions, providing options, and making sure you're fully informed about everything related to your health. The time in the exam room doesn't feel rushed, and every time I have visited, my provider gave me as much time as we needed for that visit and never skimmed over anything to get to the next exam. As a patient, I absolutely never feel like just another insurance billing for the practice, which is very rare these days.
Elizabeth Norton is my primary provider, and she is incredibly knowledgeable, professional, empathetic, and personally relatable. Each time I visit, it's less like a traditional Primary Care visit, and more like an afternoon chat with someone who just knows me really well. I've also had the opportunity to see others in this office over the years. All of them have exceeded my expectations. There is a clear emphasis on building and maintaining a customer-centric culture at Heritage Urgent & Primary Care.
Our family will be patients as long as they are around!
Samantha Ball
Awesome staff and experience every time! I see the PA, Caroline Marshburn, and she has continuously been professional and efficient in helping me figure out treatment needs. The office is always clean and welcoming and I cannot recommend this practice more!
Jay Merritt
The entire staff is amazing! Taylor Heath and Elizabeth Norton are the nicest most compassionate healthcare providers I’ve ever had the pleasure of seeing. They make sure you are okay and all your questions are answered to the best of their ability before you leave your visit. Highly recommend this location for anyone looking for an excellent primary care provider.
Creighton Davis
The staff here is second to none across the board! I had a very urgent condition that needed immediate attention. NP Wendell John and PA Caroline Marshburn immediately took care of my medical needs and in a very timely fashion which was very helpful for me. they took care of all the specialst I needed to go see and got me well taken care of. I was very very pleased with the service I was given here. highly recommend their services!
Ginger Templeton
Friendly, efficient staff. Very relaxing, clean atmosphere. Highly recommend.
