Heritage Urgent & Primary Care
5.0 rating out of 340 reviews
Regan Mcelfresh
I saw Taylor Heath for urgent care and loved her! I decided to establish care with her and she continues to do an amazing job and makes me feel so comfortable. The other staff seems very kind and patient as well. Highly recommend!!
Chelsea Habegger
I have had several appointments at this clinic and every time I am able to be seen on the day requested. The clinic is always clean and cheerful unlike most Dr's offices. The staff is friendly and always answers my questions and makes me feel heard! I feel safe coming here during COVID as they have two separate side for sick and well patients.
Laura Bradshaw
I established primary care with Taylor recently and she is wonderful! Caring and attentive. Jessica helped me check in and was so kind!
T C
Excellent bedside manner and very attentive. Thank you.
Kimberley Fenton
I had excellent care and attention from P.A. Caroline and staff today. They were friendly, knowledgeable, and thorough. I was concerned about a potential serious health issue and was treated with great caring and concern. I had a first rate experience at Heritage Urgent Care today. Much appreciated.
Edwin Jeffords
This is by far the best primary and/or urgent care model you could ask for. It is a totally different experience than we all have unfortunately become accustomed to in the healthcare space.
They key difference I've noticed is the people. The staff members are wonderful, and the providers spend actual time with you as a patient, asking questions, providing options, and making sure you're fully informed about everything related to your health. The time in the exam room doesn't feel rushed, and every time I have visited, my provider gave me as much time as we needed for that visit and never skimmed over anything to get to the next exam. As a patient, I absolutely never feel like just another insurance billing for the practice, which is very rare these days.
Elizabeth Norton is my primary provider, and she is incredibly knowledgeable, professional, empathetic, and personally relatable. Each time I visit, it's less like a traditional Primary Care visit, and more like an afternoon chat with someone who just knows me really well. I've also had the opportunity to see others in this office over the years. All of them have exceeded my expectations. There is a clear emphasis on building and maintaining a customer-centric culture at Heritage Urgent & Primary Care.
Our family will be patients as long as they are around!
Samantha Ball
Awesome staff and experience every time! I see the PA, Caroline Marshburn, and she has continuously been professional and efficient in helping me figure out treatment needs. The office is always clean and welcoming and I cannot recommend this practice more!
Jay Merritt
The entire staff is amazing! Taylor Heath and Elizabeth Norton are the nicest most compassionate healthcare providers I’ve ever had the pleasure of seeing. They make sure you are okay and all your questions are answered to the best of their ability before you leave your visit. Highly recommend this location for anyone looking for an excellent primary care provider.
Creighton Davis
The staff here is second to none across the board! I had a very urgent condition that needed immediate attention. NP Wendell John and PA Caroline Marshburn immediately took care of my medical needs and in a very timely fashion which was very helpful for me. they took care of all the specialst I needed to go see and got me well taken care of. I was very very pleased with the service I was given here. highly recommend their services!
Ginger Templeton
Friendly, efficient staff. Very relaxing, clean atmosphere. Highly recommend.
Kim Foster
Today was my 1st visit. I cannot express enough how nice, friendly and clean it was! Atmosphere was great and Dr. Sean Thompson was so nice and caring! Spent time with me and was caring and very thorough! Great staff with lots of smiles!! Thank you for your services!!
Lilly Johnson
Had a very good experience today with Caroline as my nurse and Ashley the MA. They both made me feel comfortable and was very patient with me. They explained everything to me from start to finish...
Chasidy McCombs
I took my daughter here today, after a bad scooter accident on Sunday. Mariah {medical assistant} and Sean{PA} helped us and were so kind the whole time. Children are scared of the doctor, especially when there is a chance of broken bones. Sean and Mariah explained everything they were doing and why, while talking to my daughter, who is only 9. It took a while for the x ray reviews to come back{second opinion needed due to growth plates} and they were more than accommodating. Sean brought us water and kept checking in while we waited. I highlight recommend Heritage Urgent and Primary Care, more specifically Sean and Mariah.
Whitney Jenkins
The staff was great and also mindful of our time. They informed me it would be a long wait so that I was able to leave and come back. The doctor was fantastic with my daughter.
Glenn Rupert
Get seen fast, in and out quickly. Medical professionals who actually listen to you and integrate it into the conversation.
Luigi Marazzi
My family and I have been coming here for a few years. The service has always been excellent and efficient. They also charge as a primary care physician verse a urgent care which saves us money.
Fynics Clan
Wonderful staff, couldn’t ask for a better urgent care.
Amanda Hohl
Super clean facility. Great staff. Conveniently located!
Brian Moyles
I have been here 3 times. I had a great experience each time. Everyone was caring and I was always out in less than an hour!
marie Lauriault
Awesome urgent care clinic, great customer service, and patient care. Efficient, knowledgeable and caring. My go need when in need
