Heritage Urgent & Primary Care
5.0 rating out of 340 reviews
hollie dazdar
When I hobbled in with a suspected broken toe, I was seen in a timely fashion. When I was called back, the medical assistant came out to the waiting room with a wheelchair to retrieve me. That act alone showed care and compassion. Everyone that I came in contact with were professional and caring. No one plans to be sick and visit an urgent care, but this one is the place you want to be if it happens to you.
Julie Scarduzio
Highly recommend, had a great experience, I am new to the area, they will be my primary care
Adama Secka Mbye
Friendly staff and attentive to my every needs
Riley B
I was sick for over a week and my normal MD told me I couldn't get in for 2 weeks. I looked these guys up and went in and there was no wait at all. The secretary, and all other staff were so kind and caring. I had never been here before and it was so clean and inviting. I think the owner even came out to talk to me as well. These guys accept a Copay as of Nov 1 and that was a very nice thing. The P.A. that treated me (Blaire) was very kind and thorough in her exam and quickly diagnosed me and I was on my way. 2 days later, I'm already feeling better. I won't be returning to my primary physician as I will come to these guys any time I'm down and out. Thanks so much for a wonderful business!!!
Liz Barton
I just moved to the area and have had a hard time finding a physician, I was in need of care and picked Heritage because of other reviews and it's close proximity, I knew I had come to the right place when I walked in. The staff was extremely friendly, it was as if I had been a regular patient, the Nurse asked important questions because she had actually listened to me and my history! I was in and out in respectable time and felt as though they were happy to help me!! Thank you for being there, I can't wait till November!!!
Richard Kramer
Beth and her staff really care about their patients and it really shows when you speak with them. Wouldn't go anywhere else now.
Laura McCarthy
Great service and knowledgeable staff. I was in and out in 20 minutes with an antibiotic. Was told to call with any questions and the got me to a clinical staff member right away who answered my question. Keep up the great work Heritage and thank you.
Cindy Schenker
I recently move to the Wake Forest area due to my job was relocated and became extremely sick over the weekend. We didn't know where to go and decided on Heritage Urgent Care due to the location. How BLESSED I was to have found such a CARING staff - Beth Norton (MS, PA-C) and her staff was able to diagnose my symptons and provide me with the medication/fluids I needed and fast. My deepest THANKS to her and her staff for their empathy and concern.
A B
Fantastic staff, in an out quickly!! Very professional, yet also very comfortable. Dr. Beth Norton is excellent. Thank you guys!!
Pam Thompson
Excellent urgent care facility. Staff was very personable and knowledgeable and there was very little wait time. I would recommend Heritage highly!
Erica Peele
Heritage Urgent Care is an awesome practice! I visited the practice with my son. The service was spectacular and very efficient. Hardly no wait time at all and my son enjoyed the arcade and being able to watch a movie. The staff was so welcoming, from the receptionist, to the nursing staff, X-ray personnel and Beth was outstanding. Beth is so warm and her interaction with kids and parents was wonderful. Her passion for emergency medicine and the knowledge she has is phenomenal. The practice was a very warm and pleasurable experience, that is very hard to find these days. Heritage Urgent Care Rocks! Thank you all so much for the wonderful service you provide!
Jeffrey Donahoe
Beth Norton and her staff are amazing! I had injured my lower back in December, and went in to go see her to get help. Over the next couple weeks, she helped me try everything I could avoid surgery - including connecting me with her deep network of health partners and specialists. In the end, I needed surgery - and Beth was right there for me, over a busy holiday weekend, too. She helped coordinate things all the way to checking into the hospital - and followed up with me personally after the procedure to make sure everything went smoothly.
I'm now about 10 weeks out from surgery and feeling great. I strongly recommend anyone to go see Beth for any health-related issues. She has a team of true pros - and her access to specialists really sets her apart. The office is also very welcoming, warm and friendly - something you don't typically expect to find in most "urgent care" centers. Thank you Beth!!
Rose Ellenberger
My son had sudden ear pain (that turned out to be an infection) during the beginning of an snow/ice storm. We called to see if they were open and they said they would stay open until I made it there. We were in and out in about 15-20 minutes tops! The PA was friendly and efficient and the receptionist was spectacular, taking all our information ahead on the phone. I cannot say thank you enough for their fast, friendly care!
B. Mart
This is a great addition to community and has a different feel than other urgent cares. Great facility and staff.
landotown
I have been a patient of Beth Norton twice since the opening of Heritage Urgent Care. It is by far the most pleasant 'urgent care' experience that I've ever had. The facility is brand new, clean, and very welcoming. The waiting room comes complete with a fireplace, coffee/water, and video games for the children. The staff treats you like family from the time that you enter the facility until you leave. The wait times are shorter as well. Both times I have been seen by a practitioner within 30 minutes. Beth even went out of her way to schedule an appointment for me with a specialist during the very busy holiday season. A visit to Heritage Urgent Care will change the way you think about urgent care facilities in general. It's simply the best facility of its kind in Wake Forest.
Ashley Stallings
I am wowed by this new addition to the Wake Forest community!! I brought my two and a half year old son and the staff and providers did so well with him. They were quick and efficient, not to mention the soothing and clean atmosphere. I will DEFINITELY be bringing him back there for urgent situations!!
Paul Barth
Great place! This place has comfortable seating like Starbucks, hot coffee and place for kids to play. Not like the cold, big box chain urgent care visits. And the medical care provided is top notch by health professionals who really care like you are their neighbor. Matter of fact, most of the staff live in Heritage and are neighbors with their patients so they give everyone the best treatment like family!
Loretta Wilhite
I have everyone here to be very friendly and professional. Always greeted with a smile.
Ha Pham
Very clean,DR Wendell is very nice,helpful ,and the bloodwork’s is very good hand,she’s pro .I love it.
TapeDiggity
(I’m very grateful for the timely response and assistance Practice Manager Delanie provided to address my concerns about my visit in December.)
