Heritage Urgent & Primary Care
5.0 rating out of 323 reviews
Michelle Charles
Excellent care. I felt so bad with a nagging cough. My husband begged me to forego the Power Nap and be seen at our local Urgent
Care. I listened. Dr. John has great bedside manner. He heard my issues and with a state of calm he competently shared information about my concerns and commenced to do a thorough check-up. The X-rays were done on site, and a diagnosis was made. It would have been so much worse if I had not of dragged myself into Urgent Care. I am so thankful for such amazing attention to me and my health situation. I was treated and made to feel comfortable with a blanket upon request. All staff from entry to exit were caring and accommodating. I’m back and forth between two residences in two different states, and Dr. John will always be my doctor of choice if I need one while in NC. The location is great and the office is neat and clean. No long wait for individualized good care. Thank you kindly to Heritage, and I would recommend him/them for anyone looking for Urgent or Primary Care..
Jeffrey Sherman
Dr. John and his team at Heritage Primary Care are top-notch. They are precise, efficient, and don't waste time. Their accurate diagnoses and resourcefulness ensure you get the help you need promptly. Highly recommended for quality healthcare.
They also offer an IV hydration bar, which is really great!
Helen Mazli
Excellent service!!
Sandra Jack
Beth Norton is amazing! I was referred to this practice by a friend who also had good experiences and I’m so glad I took the advice. Beth really takes the time to listen to you and come up with a plan to get you on the right track and most importantly, feeling better. Highly recommend
Robin Schombert
This was my first time to see a doctor at heritage primary care. Dr beth was very, efficient, knowledgeable, and understanding towards my issues I expressed to her. I am looking forward to working with her towards meeting my health goals.
Mark Garrett
I was very happy with the help from Heritage Urgent Care. PA Parrella and their assistant. I had an allergic reaction to something. Hopefully I do not need to visit urgent care in the future but if I do I will go to this place.
Chelcie M Parker
Amazing care. Good attitude by all staff. Efficient and effective time spent with provider. Will continue to be a primary and urgent care patient.
Tara Kick
This is a different type of medical office. After being gas-lit by so many doctors in the past, I feel truly listened to by Dr. John. I have answers, a treatment plan and most importantly...validation. The staff, lab tech, and nurses are also wonderful and you can tell they love their jobs.
Charles Hicks
Great experience and knowledgeable staff. I’ll definitely come back.
Chris Hoffa
I have been to this facility for Urgent Care several times and have always had a positive experience. So positive in fact that both my wife and I are switching to Heritage for our Primary Care needs. The staff are not only very friendly and professional, but always take the time to listen to me and base the diagnosis accordingly. I highly recommend Heritage Urgent & Primary Care - Wake Forest.
Rhonda C Hicks
The staff was friendly and efficient; the professionalism and communication was exemplary! Thanks so much to Wendell John, DNP, FNP-C and staff for the swift results of our testing!
Kimberly Baley
We just love Dr. John and all of the staff there at Heritage Urgent And Primary Care! I’ve never felt rushed during any of my visits, and I always felt my concerns were genuinely listed to and addressed. Would highly recommend them for both your every day and urgent medical needs!!
Alexa Ruiz
I will definitely recommend Heritage Urgent Care in Raleigh to my family and friends. My daughter needed a TB screen right away to volunteer at the hospital for school. I called around but this place not only gave us an appointment right away, the customer service was the best out of all the places that I called. We got seen right away after arrival and were out out quickly. We went back to get it read and received same great service. Mind you we drove from Wake Forest to this place and will definitely do it again. Thank you.
Becky Bierlein
Always had a great experience here. I have come for both myself and my children and have been happy each time.
Eve Pender
The PAs that I’ve seen in your office have been so great. I usually see Taylor or Kelly. They are very thorough and always take time to answer any questions that I have. Taylor ran additional labs and found underlying thyroid issues that my previous PCP had missed for years. In the past, I’ve been put off saying that I have premenopausal symptoms. Always friendly staff and clean office.
Jeanine Condon
I went without an appointment for a medical issue on a Monday morning. I was in and out in less than 1 hour. They did make me wait in the waiting room or when I was brought to a room. Staff promptly came in to ask questions and check my vitals. Kelly came in shortly after to ask questions and assess my condition. She ordered an xray which prompted her to suggest a visit to a specialist. Kelly listened to me and made me feel comfortable and relaxed. She called in a prescription that ultimately remedied my condition.
The following week I went back to see Kelly for a physical. She was thorough and suggested additional physician services. Again, that day I had an appointment and was in and in less than 45 minutes including bloodwork. Kelly is exceptional at what she does. Her bedside manner is exactly what I needed to feel at ease.
I recommend Heritahe urgent care yo anyone who has a medical situation or to someone looking for a primary provider. I am very happy to have found a place and staff that put patient needs first.
Lesley de Garston
Kelly my PA is awesome, she is very thorough, professional, and listens. She also seems very knowledgeable as well. The office staff are always nice. Delanie is great too. Sometimes you you have to hold a while when calling in. But that’s because they are busy.
Terilyn Demarsi
What an awesome and rewarding experience in visiting Heritage Urgent and Primary Care! From the start I saw Rita and developed my health care plan with Rita. Everything I had neglected due to putting my kids first began to catch up with me health wise has been addressed by Rita.
I have been referred out to a specialist due to Rita's careful eye and knowledge and it has been a game changer.
I highly endorse Rita! She not only is very professional, knowledgable, highly skilled, but she truly listens and cares!
Rita takes on a partnership with you to address your medical concerns and she is superb with being preventative!
I will not seek out other health care since discovering this truly remarkable lady!
I highly endorse Rita and HU& PC!!
The entire staff rocks! You will love everyone!
⭐️⭐️⭐️⭐️⭐️
Larry Bangle
Staff was welcoming, tentative. The provider, Kelly and her assistant Auburn were very thorough. I even got a call checking to see how I was feeling a few days after appointment. Highly recommend Heritage !
Wesley Hinson
My son had an allergic reaction to fire ant bites and they took him in immediately and provided amazing care. Thank you to the entire team at Heritage Urgent and Primary care.
