I went in to the Bramhall Trek shop with an old mountain bike this afternoon, with brake problems. The staff were friendly, receptive, and gave the bike an immediate look-over. They showed me exactly what was wrong, gave me service options and likely costs, and also a suggestion to replace the old, worn, redundant brakes with a more reliable (and cheaper!) model - and when I expressed a willingness to fit them myself, explained exactly what I needed to do to finish the job.
Superb service, great recommendations and advice giving me confidence, and great value!!
Absolutely 5 stars for keeping an old bike “on the road”.
Thank you