Paul Killgallon
Great product and range of accessories, the team at Wilmslow were brilliant, I took a lot of their time talking through what I needed now and in the future.
Ferhat bilgi
Very friendly service and the bikes are very good quality, worth the money.
daniel obrien
Called into the shop to look at electric mountain bikes. The young man who served me was informative, friendly, knowledgeable and general excellent (he hadn't worked there long - they need to keep him !). I will be returning should I decide to buy a bike.
Clark piggott
Being a bike novice, I went into Trek Wilmslow a little apprehensive and fearful that my lack of bike knowledge would be frowned upon. However, I was greeted by a wonderful human being in Matt (sales and bike expert). He made me feel welcome, he acknowledged my lack of knowledge about bikes and helped me understand what type of bike would work for me and my ambitions in MTB.
From there, the service and communication by the whole Trek Wilmslow team was nothing short of brilliant. It’s rare to experience service, attitude and care in retail. Once I had chosen my bike with all the wonderful advice from the team and Matt (Top Fuel 7), I was given further education, tips and help with the kind gear I would need, maintenance of the bike and even advice about terrain and trails I could get into. Also, the team made a great gesture and offered me premium pedals at no extra cost due to a admin error.
Overall - I would not hesitate to recommend Trek Wilmslow, they went above and beyond at every stage of the process and I will continue to use these guys for a long time to come. What a great starting experience to my bike adventure.
Thanks Matt and the Trek team.
Bogi Ragg
They helped me a lot with all my needs. Superb service
Mark D
Great customer service for telephone sale of TDF jersey.
Nathan Relton
Needed a part in a hurry. Dealt with Ian who really couldn’t do enough for me. Very pleased indeed.
Brian Lowry
Good branch of a good company, I have got a super commuter e bike which is a very impressive machine. They helped me with an issue which was actually caused by Evans when I got it. The sales people do seem to know what they are talking about
Huw Morgan
Stopped in the day before our bike tour as we had some emergency repairs to do. Can't thank John enough for sorting us out and talking us through our bike set up. One of life's true greats! Highly recommend this place for friendly people, good advice and fine workmanship
Chris McNeil
Great Products, backed up by friendly, helpful and most of all knowledgeable staff
Milan Bodnar
I just want to say big thank you to Mike and his team for super quick turnaround getting my bike build and ready for me to pick up. Service I have received at the store is outstanding. I will defo return back.
Thank you Milan
Emlyn Hudson
Fitting of new brakes. Trek took a morning to fit some new brakes and cables for me. The service was excellent and the mechanic super friendly and informative. He was keen to share information and keep me in the loop. Top class service; no advanced booking and 3 hour turnaround! Top marks Trek.
jason birchall
The team at Trek Wilmslow are fantastic, always polite and helpful, service is excellent as is the advice they give. Can't thank them enough for always getting me back on the road rapidly, thank you
Richard Bonser
Just picked my bike up having had it serviced and dropped another off for some upgrades , very approachable knowledgable team just what you want working on your pride and joy well worth a visit
Alex Samuels
Fantastic service, advice and quality products to match. Worth traveling to
Ed Billingham
Fast 24hr turnaround, high quality work, fair pricing. Thanks for fettling my steed
Liam Mahoney
Fantastic customer service! The team were incredibly knowledgeable, helped me decide on which bike was right for me and also fixed a mechanical issue there and then for me in store on my current bike. A shame it's 45 minutes (33 miles) away for me otherwise It would be my regular go to store. Can't wait to go back though! Big shout out to Ted who helped me!
stephen henshall
Excellent service and knowledgeable staff. I took my domane in on Tuesday at 1800 as they were locking up with a busted mech hanger and broken rear spoke in my mavic wheel. Had a phone call by lunch the following day to say it had been fixed and at a very good price
Phil Hooley
Great service from knowledgeable and friendly staff, who are happy to show off the great range of Trek products.
Fred Goodwin
Fantastic service today from Graeme. Staff are always pleasant and helpful. Thanks guys.
