4.8
rating out of  182  reviews
170
4
2
0
6
User profile - Mark Littlemore.
Mark Littlemore
Great customer service, collected my brake pads a few days after my order. Best price I could find online for official Shimano brake pads that are compatible with Shimano 105 disc brakes.
3 days ago
User profile - stephen Johnson.
stephen Johnson
Brilliant job by Mike. Great price too!
a week ago
User profile - Jim Poole.
Jim Poole
Fabulous staff, super friendly, very knowledgeable. Can't fault Trek Bramhall!
a week ago
User profile - Nunya Business.
Nunya Business
As always Jon was amazing and efficient. As are all the guys here
3 weeks ago
User profile - Charlie B.
Charlie B
Great service, friendly, sorted our 2 kids bikes out for us. Highly recommended
4 weeks ago
User profile - Kieren Done.
Kieren Done
Amazing service from Mike. Would highly recommend.
a month ago
User profile - Melissa Exelby.
Melissa Exelby
Amazing friendly staff.. and will always help where they can :)
a month ago
User profile - Toby Smallwood.
Toby Smallwood
Trek Bramhall had the exact bike I was looking for - the right model, model year, size and colour, at a good discounted price. I spoke to Laurie before ordering and he was very helpful in describing the bike’s condition and how the free, no-box delivery worked. The bike arrived on the expected day, very straightforward from start to finish. Laurie also called me recently to check how I was getting on with the bike. All in all, highly recommended.
a month ago
User profile - laura ingram.
laura ingram
Popped into as I had some issues with my bike and they were brilliant. Helped me fix the wheels and handlebars after it had been assembled wrong. Didn’t charge me anything for all there help a time. Also gave me some great advice on maintenance. The store is lovely and big, well stocked and definitely worth stopping into for all ur bike and service needs! Highly recommended!
2 months ago
User profile - Ashley Booth.
Ashley Booth
Fixed my Boa Weightlifting shoe without any questions! So pleased! amazing people! Thank you!
3 months ago
User profile - Ian 2020 Joinery & Construction.
Ian 2020 Joinery & Construction
Great service once again from the team at Trek Bramhall. Fitted some mudguards while I waited. Perfect, thanks.
4 months ago
User profile - Mocks (Mocks).
Mocks (Mocks)
Good service
4 months ago
User profile - Lou Hallas.
Lou Hallas
Wow, outstanding customer service today from this team. Helped me out on the spot, just because they could, to fix a brake on my daughter’s bike. So helpful, kind, and approachable. Definitely recommend this as a local, flexible and reliable service provider!
4 months ago
User profile - Simon Stannard.
Simon Stannard
Excellent service, especially when collecting my new bike. Mike, the mechanic, was incredibly helpful, knowledgeable and enthusiastic. The bike wasn’t in stock, so it had to be ordered. It arrived earlier than expected, an appointment was made to suit me collecting it, and Mike spent all the time I needed to explain its new features to me and fit and adjust various add-ons. Most of all, the service was brilliant.
4 months ago
User profile - Gavin Young.
Gavin Young
Good friendly service
5 months ago
User profile - Matthew Bate.
Matthew Bate
Fantastic team! Jon was really helpful today. Advice on gravel bikes and help with my turbo trainer. Massive thanks!
5 months ago
User profile - Michael Clark.
Michael Clark
Fantastic service by the very knowledgable and clever guys in Trek. Mike the mechanic did a great job sorting some compatibility issues with my new turbo trainer. Thanks guys
5 months ago
User profile - T Shepherd.
T Shepherd
Amazing and 5 stars all the way. Mike and the team helped me with an outside warranty issue on my ebike and I am delighted with the outcome. First class, friendly and understanding service from start to finish. The even better news is that Trek Bramhall service all makes and models for all bikes and I recommend them 100%. If you need bikes, service, parts or accessories give them a visit. Very happy and long term customer
5 months ago
User profile - Dave Marshall.
Dave Marshall
I went in to the Bramhall Trek shop with an old mountain bike this afternoon, with brake problems. The staff were friendly, receptive, and gave the bike an immediate look-over. They showed me exactly what was wrong, gave me service options and likely costs, and also a suggestion to replace the old, worn, redundant brakes with a more reliable (and cheaper!) model - and when I expressed a willingness to fit them myself, explained exactly what I needed to do to finish the job. Superb service, great recommendations and advice giving me confidence, and great value!! Absolutely 5 stars for keeping an old bike “on the road”. Thank you
5 months ago
User profile - Robert Jackson.
Robert Jackson
Recently picked up a bike through Cycle To Work, and the service was excellent, from making the order to handover. Friendly, knowledgeable and local. Thank you.
6 months ago
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