4.5 rating out of 20 reviews
Jasmine Parker
⭐⭐⭐⭐⭐ Incredible Service & an Amazing Bike!
I recently bought a stunning Trek soft-tail mountain bike in a gorgeous aqua green/blue—it’s like riding a piece of the ocean! The team at Trek went above and beyond, tracking down the last one in the country and getting it shipped just for me. Their excitement matched mine every step of the way! They helped me set it up today, and their enthusiasm and customer service were top-notch. I got this beauty for my birthday, and I couldn’t be happier! Highly recommend Trek—amazing bikes, even better people! ♀️✨
vu nghi nguyen
Great friendly service everytime..I could go to bike store near me in Sydney but I chose to visit Trek bike warrawong everytime because of not only the range of bikes but also the GREAT SERVICE from them....THANK YOU FOR LOOKING AFTER ME DAVID.
Smashd Crab
Great after sales service. Had a minor issue with my new Rail 9.9 xx1 axs that required the fork to be sent to sram under warranty. The guys have given me a nice loaner bike to use until mine is returned. Cannot fault their processes. I have had dealings with 4 of the guys there including Tom, David and Troy ( sorry I cannot remember the other guys name) and on each occasion their professionalism, knowledge and service has been great. Tom definitely should get a large pay rise and extra annual leave. Regards Adrian.
Justin Bailey
Ash is the best bike mechanic around. Highly recommended.
Wom Bat
Bought the new Madone Gen 8 from the guys at Warrawong Trek. What a great machine! Just beaut.
All the guys were so helpful & patient with me. Nothing fazed them. Would highly recommend them if looking for any type of bike.
Tony H
Dropped in unannounced today at 09:30 with my 2024 Domane SLR7 I purchased privately just for a checkup and change of cassette. Troy (and the other young fella) were so accommodating fixing my issue with my cleats. Also gave me a complimentary setup check. As usual from Trek Warrawong brilliant friendly service.
Russell Harvey
Thanks to Dave, Toby and Ash. Helped me with a new Rear Cassette, Derailleur, Chain, parts and service. Have been out for a few rides and everything is running perfectly. Tippy Tops Job. Happy to recommend Trek Warrawong for all your bike needs with a smile. Cheers Russ
Ellis S
Were really knowledgeable and gave that advice to a broke student with no sense of hurry. A welcoming shop I’ll definitely be back to.
Chris Taylor
Accomodating and helpful staff that understand the products and provide friendly advice. A good customer focused team.
Fiona Croft
Wonderful service and very helpful and friendly staff. Their only concern was for my comfort on the bike, even if that meant changing saddles eight times.
Chris J
Friendly team with great advice and service.
Joanne Barter
Friendly and quick service. Nothing is a problem for these guys. Thank you!
jake lymbery
Just bought trek marlin 7 gen 3 for my son for Christmas, good old fashion service from Dave and trey, would recommend to anyone. Thanks again Dave you are an asset to the business regards Jason lymbery
Adrian Necovski
Friendly staff with great service, 10/10!
S DS
Lee June Willett
Candiece Gielisse