Justin in tech support resolved website issue quickly. Communication from ticket submission to resolution was excellent.
First time I have had to use tech support in over fifteen years.
Excellent service. Speedy customer help, always manage to solve issues no matter what the problem. A big thank you to Hassan for his help with our SSL this evening. Hassan is ultra reliable and a credit to HOSTEK.
I was having an issue with my website - it took quite a few days to solve and quite a few techs jumped in on it, until it eventually reached the "desk" of Vlad, he was able to resolve the issue quickly and expeditiously. kudos to him
We have been with Hostek for more than a decade. They have made some very positive changes in their tech support. Several of the techs are quite helpful but Vlad has been especially so. I would highly recommend Hostek!
We had experienced a payment issue that was recurring, and becoming a frustration...but in contact with Neil at Hostek Support, this has been resolved very efficiently and quickly leaving us to focus on website content rather than paymen ...
Hostek is the best. I've been using them for hosting service and domain registration since probably 2013 maybe earlier. The admin panels are so easy to use and give you a lot of control. Customer support is usually very good, but occasio ...