I have been using them for a few years now. Never have had a problem and when I do I have gotten my tickets resolved within a few hours. Would recommend and use for future projects.
Rewriting my previously negative post because of Danielle at Hostek. She is one of the original reps I dealt with and has gone above and beyond. Thank you!
So far these guys are kicking butt! - I have a VPS with them and it performs well and their support is spot on.
The only down side is that while the prices are good, the VPS storage upgrade prices are a bit much in comparison with other ...
We've been a customer for more than 5 years. Please have more capable people working on customer support during the day, now it is really difficult to get help when we have issue. We had issue with our SSL renewal, Hostek admin needs to ...
They used to be great. In the past year they have become useless. They no longer answer their phones. We've canceled our account and moved elsewhere. They claim we owe them money and send emails without the a/c they're hitting. So w ...
Critical Failure: Hostek Unable to Fix HTTPS Redirect Issue for Over a Week !!
I am writing this review to express my profound disappointment and frustration with the service provided by Hostek. For more than a week, my website has been ...
There support has drastically dropped in the last year that we have used them. Having no phone support is an absolutely deal breaker when support via email/ticket system is nearly impossible to get responses. Would not recommend using th ...
I have had Hostek for many years. Recently, they just stopped communicating and I've sent numerous emails and they just ignore me. I will be looking for a different company from now on. Absolutely TERRIBLE customer service!
12/4 update, ...
I've been a Hostek customer (reseller) for years but I've just cancelled my account and migrated all my sites elsewhere, because Hostek's customer support has gone from excellent (maybe 2 years ago) to absolutely terrible in 2024. Hopele ...
Varning!!! Skickar fakturor på saker man inte beställt. Är sedan helt omöjliga att få tag på. Man mailar, ringer, chattar men alla man kan tala med kan inte svara i ärendet utan ska lägga det vidare och återkomma.
Det återkommer sedan al ...