Hostek.com Google Reviews (294)
3.8
rating out of  294  reviews
194
6
5
4
85
180 - 200  of  294  reviews
  • Ben Leevey
    0 0
    3 months ago
    Justin, the guy who helped me was kind, and persistent. The only issue was his strong accent, but that's something that he can't help.
    0 0
  • Lori Samuelson
    0 0
    5 years ago
    Rewriting my previously negative post because of Danielle at Hostek. She is one of the original reps I dealt with and has gone above and beyond. Thank you!
    0 0
  • Jason M (seekingSpirit)
    0 0
    5 years ago
    So far these guys are kicking butt! - I have a VPS with them and it performs well and their support is spot on. The only down side is that while the prices are good, the VPS storage upgrade prices are a bit much in comparison with other ...
    0 0
  • CampbellTravel CampbellTravel
    0 0
    a year ago
    We've been a customer for more than 5 years. Please have more capable people working on customer support during the day, now it is really difficult to get help when we have issue. We had issue with our SSL renewal, Hostek admin needs to ...
    0 0
  • Nate
    0 0
    8 years ago
    Not bad but not great
    0 0
  • Liam Thom
    0 0
    3 months ago
    Overpriced servers run by people who don't care.
    0 0
  • Rachel Goss
    0 0
    a year ago
    They have taken an unauthorised payment on a closed account. Having trouble retrieving it!!!
    0 0
  • Julie Ann Gustanski
    0 0
    2 years ago
    Not helpful at all. Though actual customer service person was a bit more so
    0 0
  • gareth malham
    0 0
    6 days ago
    I'm writing this review in the hope that it will be read by the owners of hostek and they resolve my problem. I have been unable to access my email for a day now, I have messaged and a ticket is generated but nothing is happening. This i ...
    0 0
  • S W
    0 0
    a week ago
    In an industry where quality, integrity, transparency, ethical practices, and consideration for customers seem like distant memories and service and support often disappear the moment payment is submitted, some companies seem perfectly ...
    0 0
  • Dr Murli Krishna
    0 0
    2 weeks ago
    The worst company that you can ever imagine. Service is Zero, communication is zero, customer care zero. They are happy to take your money but the services they provide is zilch. They took money from my bank even after I terminated the c ...
    0 0
  • Robert R.
    0 0
    3 weeks ago
    They used to be great. In the past year they have become useless. They no longer answer their phones. AVOID at all costs.
    0 0
  • Robert R.
    0 0
    a month ago
    They used to be great. In the past year they have become useless. They no longer answer their phones. We've canceled our account and moved elsewhere. They claim we owe them money and send emails without the a/c they're hitting. So w ...
    0 0
  • Doron Aviad
    0 0
    a month ago
    Critical Failure: Hostek Unable to Fix HTTPS Redirect Issue for Over a Week !! I am writing this review to express my profound disappointment and frustration with the service provided by Hostek. For more than a week, my website has been ...
    0 0
  • Caleb Miller
    0 0
    3 months ago
    There support has drastically dropped in the last year that we have used them. Having no phone support is an absolutely deal breaker when support via email/ticket system is nearly impossible to get responses. Would not recommend using th ...
    0 0
  • Zach Wood
    0 0
    6 months ago
    I have had Hostek for many years. Recently, they just stopped communicating and I've sent numerous emails and they just ignore me. I will be looking for a different company from now on. Absolutely TERRIBLE customer service! 12/4 update, ...
    0 0
  • Peter Colbourne
    0 0
    6 months ago
    I've been a Hostek customer (reseller) for years but I've just cancelled my account and migrated all my sites elsewhere, because Hostek's customer support has gone from excellent (maybe 2 years ago) to absolutely terrible in 2024. Hopele ...
    0 0
  • Henrik
    0 0
    6 months ago
    Varning!!! Skickar fakturor på saker man inte beställt. Är sedan helt omöjliga att få tag på. Man mailar, ringer, chattar men alla man kan tala med kan inte svara i ärendet utan ska lägga det vidare och återkomma. Det återkommer sedan al ...
    0 0
  • Holly
    0 0
    6 months ago
    We canceled our account due to constant technical issues and poor customer support, and that terrible service has only continued. No one answers the phone or responds to emails, and they send essentially fraudulent past due notifications ...
    0 0
  • eyes4tex TMP
    0 0
    6 months ago
    I have been a Hostek Customer since 2008, I was always able to speak with someone on the phone and impressed with their responsiveness... I'm just trying to pay my bill because my card expired. I guess they don't want my money. IT'S RIDI ...
    0 0
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