I want to thank Hassan from the Hostek Support Team. From the time I requested assistance to Hassan resolving the "DNS_PROBE_FINISHED_NXDOMAIN" error it was fast and efficient. My customer experience was fantastic! Hassan walked me throu ...
An excellent provider and with support of the highest standard. Nathan has been very helpful, recently completing an entire list of detailed questions for our organization's policy and documentation
Hi Hassan,
Thank you so much, you really saved me! I wanted to commend you on the quick and courteous service.
Thanks again and have a great day.
Suggestion for Improvement:
It would be helpful to add an option for customers to cance ...
Site was down due to SQLerror, and Abdullah picked up the ticket and repaired the site more rapidly than has ever been done before for my site. Thank you!
Hostek Support was great to work with. They were quick to respond and all the Support Team was knowledgeable with my issues. Vladimir was the last person I worked with and he found the problem and fixed it quickly.
Neil at Hostek.com was a great help with the ColdFusion scheduled event problem on my website. He responded to my help desk ticket promptly, and his fix worked on the first try. Kudos to Neil.
I have used Hostek for my websites for many years and in general have been satisfied with the support. Some agents stand out for their prompt resolution of my issues. Hassan recently handled a support ticket efficiently and promptly - re ...