Hostek.com Google Reviews (320)
3.8
210
9
6
4
91
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220
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reviews
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6 years agoSo far these guys are kicking butt! - I have a VPS with them and it performs well and their support is spot on. The only down side is that while the prices are good, the VPS storage upgrade prices are a bit much in comparison with other ...
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a week agoSupport went above and beyond, which I really appreciate. But it took a VERY long time to get Support.
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a year agoWe've been a customer for more than 5 years. Please have more capable people working on customer support during the day, now it is really difficult to get help when we have issue. We had issue with our SSL renewal, Hostek admin needs to ...
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a year agoThey have taken an unauthorised payment on a closed account. Having trouble retrieving it!!!
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3 days agoMost HORRIBLE company and tech support. Our coldfusion forms are down and we are losing tones of customers and money. They turn off their phone support and the support email does not respond to fix the problem. I was a customer for more ...
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2 weeks agoHad been with Pickaweb for years without too many issues, since it has been taken over by Hostek the service is appalling. Had numerous issues with billing even though they take the payment automatically through PayPal. Customer support ...
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2 weeks agoI work for a church that uses this “company” for hosting their website and after we tried to switch to a different hosting provider they’ve taken over a week to release the domain name. When you call customer service they say they’ve don ...
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4 weeks agoWe’ve been with Pickaweb for over 15 years, and honestly, the service during that time was nothing short of fantastic. The support team was responsive, helpful, and always on point. But ever since Hostek took over, things have gone down ...
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a month agoIf i can give this company a ZERO star I would. I have been with them sadly for 10 years. In the last year and half the customer support is completely horrible. NO one answers the phone. No one calls back. I can't start how bad they are ...
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2 months agoI'm writing this review in the hope that it will be read by the owners of hostek and they resolve my problem. I have been unable to access my email for a day now, I have messaged and a ticket is generated but nothing is happening. This i ...
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2 months agoIn an industry where quality, integrity, transparency, ethical practices, and consideration for customers seem like distant memories and service and support often disappear the moment payment is submitted, some companies seem perfectly ...
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2 months agoThe worst company that you can ever imagine. Service is Zero, communication is zero, customer care zero. They are happy to take your money but the services they provide is zilch. They took money from my bank even after I terminated the c ...
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2 months agoThey used to be great. In the past year they have become useless. They no longer answer their phones. AVOID at all costs.
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3 months agoThey used to be great. In the past year they have become useless. They no longer answer their phones. We've canceled our account and moved elsewhere. They claim we owe them money and send emails without the a/c they're hitting. So w ...
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3 months agoCritical Failure: Hostek Unable to Fix HTTPS Redirect Issue for Over a Week !! I am writing this review to express my profound disappointment and frustration with the service provided by Hostek. For more than a week, my website has been ...
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5 months agoThere support has drastically dropped in the last year that we have used them. Having no phone support is an absolutely deal breaker when support via email/ticket system is nearly impossible to get responses. Would not recommend using th ...
220
