Hostek.com Google Reviews (306)
3.8
204
6
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reviews
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a year agoWe have been hosting over 12 years with them. Every time their customer service is worse. We do not recommend any more.
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a year agoI have been a Hostek Customer since 2012, And have always been super inpressed with thier responsiveness... NOW IT HAS BECOME A JOKE... They simply dont respond... I notice all the recent negative reviews... they dont seem to CARE.. STAY ...
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a year agoUnfortunately the support from this company has ground to a halt - is anyone home? It had been getting worse for months. Time to move everything away from them. If you're thinking about joining them; DON'T!
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a year agoAs others have said, when Hostek was Pickaweb their support was great. Now it's not even clear they provide support as you get no email confirmation and no reply for days. It's beyond terrible. Just read the other reviews for your own am ...
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a year agoAvoid this company; they operate outside the US and utilize outdated servers lacking the latest software. They've discontinued phone and chat support, relying solely on tickets. I had to involve American Express to cease billing attempts ...
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a year agoBeen a customer for years, I have had issues before and now another one. Last month on 22 I paid my hosting bill and then 8 days later they decide to charge me for services that won't start for another 20 days. So in 8 days I have paid t ...
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a year agoWARNING!!! Do not host with them. They have nearly non-existent support and are unreachable. Stay away!
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a year agoWhat happened? Secrecy, lack of response, "phone lines closed at this time"... etc. This used to be a good company. Not only has service dropped dramatically, they also have never explained what has happened, and what their plans are to ...
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a year agoI've been a customer of Hostek Web Hosting for several years now and initially, my experience with their service was positive. I recommended several client to sign up with them. Their customer support responsive and offered email, chat ...
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a year agoThis company was once great. Lack of support, and mismanaged migrations ultimately was its downfall and my trust in them is beyond repair. I was with Hostek for 8 years, most of them with a VPS. Support used to be very responsive, kno ...
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a year agoHostek was previously known for providing exceptional service and support, but their recent performance has been highly disappointing. Despite their history of five-star reviews, my latest experiences paint a different picture. The once ...
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a year agoStay away!!!!!! I don’t have the time to write all that’s happened but I’ve lost over $50,000 in the last few weeks due to their failures. They moved their services website was down for over 30 hours!!! Then other issues have continue ...
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a year agoWe have been with Pickaweb/Hostek for over 14 years and their services has progressively gotten worse. Time to look for a new hosting company.
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a year agoExperiencing the same poor support from Hostek lately also as others have stated. Something has gone wrong with this company lately and support takes days to get back to you, with no interest in helping you. They seem like they have bas ...
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a year agoAbsolutely terrible customer service - I am waiting hours for anyone to even see my support message and cannot get through to anyone on the phone. My site has now been down 24 hours and I am losing business every hour. I will be swapping ...
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a year agoThey used to be a great responsive company. No longer. Do not use them. I'll be moving my websites to another service. REALLY, DO NOT USE THESE IDIOTS. I selected one star because I had to to post this. They deserve 0
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a year agoHostek used to be really good, but in the last year they have gone down hill. Sites are constantly going down and it takes on average 4 plus days to get them restored. Worse is the lack of communication from support. Support messages wil ...
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a year agoHORRIBLE customer service. Our company went over a week with no email and could not get a ounce of help from Hostek, the company we pay to host our email service. I had to switch companies to get my email issue fixed. I would not reco ...
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a year agoUpdate: 1. First, our sites are back up as of Monday at 4pm. They had been down since early Sunday morning around 6am. That is 34 hours. Let me explain the full gravity of this situation. For every site out of service and there is an ...
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a year agoIf I could leave negative stars I would. We have experienced the worst customer service with Hostek. We requested a site restore on November 22, 2023 and no one responded to our emails, support tickets or phone calls. They finally respon ...
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