Hostek.com Google Reviews (332)
3.8
220
9
6
4
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240
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reviews
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a month agoHad been with Pickaweb for years without too many issues, since it has been taken over by Hostek the service is appalling. Had numerous issues with billing even though they take the payment automatically through PayPal. Customer support ...
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a month agoI work for a church that uses this “company” for hosting their website and after we tried to switch to a different hosting provider they’ve taken over a week to release the domain name. When you call customer service they say they’ve don ...
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2 months agoWe’ve been with Pickaweb for over 15 years, and honestly, the service during that time was nothing short of fantastic. The support team was responsive, helpful, and always on point. But ever since Hostek took over, things have gone down ...
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2 months agoIf i can give this company a ZERO star I would. I have been with them sadly for 10 years. In the last year and half the customer support is completely horrible. NO one answers the phone. No one calls back. I can't start how bad they are ...
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3 months agoI'm writing this review in the hope that it will be read by the owners of hostek and they resolve my problem. I have been unable to access my email for a day now, I have messaged and a ticket is generated but nothing is happening. This i ...
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3 months agoIn an industry where quality, integrity, transparency, ethical practices, and consideration for customers seem like distant memories and service and support often disappear the moment payment is submitted, some companies seem perfectly ...
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3 months agoThe worst company that you can ever imagine. Service is Zero, communication is zero, customer care zero. They are happy to take your money but the services they provide is zilch. They took money from my bank even after I terminated the c ...
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4 months agoThey used to be great. In the past year they have become useless. They no longer answer their phones. AVOID at all costs.
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4 months agoThey used to be great. In the past year they have become useless. They no longer answer their phones. We've canceled our account and moved elsewhere. They claim we owe them money and send emails without the a/c they're hitting. So w ...
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4 months agoCritical Failure: Hostek Unable to Fix HTTPS Redirect Issue for Over a Week !! I am writing this review to express my profound disappointment and frustration with the service provided by Hostek. For more than a week, my website has been ...
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6 months agoThere support has drastically dropped in the last year that we have used them. Having no phone support is an absolutely deal breaker when support via email/ticket system is nearly impossible to get responses. Would not recommend using th ...
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9 months agoI have had Hostek for many years. Recently, they just stopped communicating and I've sent numerous emails and they just ignore me. I will be looking for a different company from now on. Absolutely TERRIBLE customer service! 12/4 update, ...
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9 months agoI've been a Hostek customer (reseller) for years but I've just cancelled my account and migrated all my sites elsewhere, because Hostek's customer support has gone from excellent (maybe 2 years ago) to absolutely terrible in 2024. Hopele ...
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9 months agoVarning!!! Skickar fakturor på saker man inte beställt. Är sedan helt omöjliga att få tag på. Man mailar, ringer, chattar men alla man kan tala med kan inte svara i ärendet utan ska lägga det vidare och återkomma. Det återkommer sedan al ...
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9 months agoWe canceled our account due to constant technical issues and poor customer support, and that terrible service has only continued. No one answers the phone or responds to emails, and they send essentially fraudulent past due notifications ...
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9 months agoI have been a Hostek Customer since 2008, I was always able to speak with someone on the phone and impressed with their responsiveness... I'm just trying to pay my bill because my card expired. I guess they don't want my money. IT'S RIDI ...
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10 months agoThey provide very disappointing support nowadays, which is totally unacceptable. There is no direct phone line to talk to them regarding any support. Only a chat and ticket option is available, which is very, very slow. You won't get a r ...
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10 months agoTerrible customer service, you can never get ahold of anyone. They are very slow to respond to emails. Use any other company, especially if your company depends on who hosts it.
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10 months agoWhat happened, Hostek? You used to be an excellent company. I just learned that there was a buyout a couple of years ago, and service started going downhill about a year ago, but I have held on since migrating my VPS with multiple websit ...
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