Hostek.com Google Reviews (320)
3.8
210
9
6
4
91
240 -
260
of 320
reviews
-
a year agoWhat happened? Secrecy, lack of response, "phone lines closed at this time"... etc. This used to be a good company. Not only has service dropped dramatically, they also have never explained what has happened, and what their plans are to ...
-
a year agoI've been a customer of Hostek Web Hosting for several years now and initially, my experience with their service was positive. I recommended several client to sign up with them. Their customer support responsive and offered email, chat ...
-
a year agoThis company was once great. Lack of support, and mismanaged migrations ultimately was its downfall and my trust in them is beyond repair. I was with Hostek for 8 years, most of them with a VPS. Support used to be very responsive, kno ...
-
a year agoHostek was previously known for providing exceptional service and support, but their recent performance has been highly disappointing. Despite their history of five-star reviews, my latest experiences paint a different picture. The once ...
-
a year agoStay away!!!!!! I don’t have the time to write all that’s happened but I’ve lost over $50,000 in the last few weeks due to their failures. They moved their services website was down for over 30 hours!!! Then other issues have continue ...
-
a year agoWe have been with Pickaweb/Hostek for over 14 years and their services has progressively gotten worse. Time to look for a new hosting company.
-
a year agoExperiencing the same poor support from Hostek lately also as others have stated. Something has gone wrong with this company lately and support takes days to get back to you, with no interest in helping you. They seem like they have bas ...
-
a year agoAbsolutely terrible customer service - I am waiting hours for anyone to even see my support message and cannot get through to anyone on the phone. My site has now been down 24 hours and I am losing business every hour. I will be swapping ...
-
a year agoThey used to be a great responsive company. No longer. Do not use them. I'll be moving my websites to another service. REALLY, DO NOT USE THESE IDIOTS. I selected one star because I had to to post this. They deserve 0
-
a year agoHostek used to be really good, but in the last year they have gone down hill. Sites are constantly going down and it takes on average 4 plus days to get them restored. Worse is the lack of communication from support. Support messages wil ...
-
a year agoHORRIBLE customer service. Our company went over a week with no email and could not get a ounce of help from Hostek, the company we pay to host our email service. I had to switch companies to get my email issue fixed. I would not reco ...
-
a year agoUpdate: 1. First, our sites are back up as of Monday at 4pm. They had been down since early Sunday morning around 6am. That is 34 hours. Let me explain the full gravity of this situation. For every site out of service and there is an ...
-
a year agoIf I could leave negative stars I would. We have experienced the worst customer service with Hostek. We requested a site restore on November 22, 2023 and no one responded to our emails, support tickets or phone calls. They finally respon ...
-
a year agoSadly, I'm going to have to add to this pile of bad reviews. I've had Reseller account at Hostek for 10 years and their service and support were exemplary. All that's changed though. Their AI chat bot is useless. When my access to WHM ...
-
a year agoOur company has been with them since like 2004. This is the absolute worst since a few months ago. Our business has suffered for a week and was intermittent since September. They did a migration but this stuff existed before. Customer se ...
-
a year agoUsed to love these guys. Now I can’t reach anyone on support number and they haven’t returned my calls for two months. Utterly disappointed.
-
a year agoMy company has been hosting 6 different sites through Hostek for a few years now and half of them have been completely down for almost 2 weeks now. I have reached out numerous times with NO response. Last month, we asked them for help re ...
-
a year ago"6 hour" maintenance window for infrastructure upgrades... but it's been 15 hours and still all websites and email are offline! Long time customer, but will be switching to Bluehost next week for sure. Update: 23 hours into their "6 hou ...
-
a year agoI've been with Hostek for a long time, and for good reason. They provide solid servers at a fair price. I am not a server guru, far from it. I run several hobby sites, a couple of them pretty successful. I've run into my fair share o ...
-
a year agoThey were supposed to do scheduled maintenance today where my site is hosted but it's been down for over 7 hours now. Even their own website isn't working properly. Every 2 hours now, they keep saying that the site will be up in '2 hou ...
260
