Hostek.com Google Reviews (305)
3.8
203
6
5
4
87
240 -
260
of 305
reviews
-
a year agoOur company has been with them since like 2004. This is the absolute worst since a few months ago. Our business has suffered for a week and was intermittent since September. They did a migration but this stuff existed before. Customer se ...
-
a year agoUsed to love these guys. Now I can’t reach anyone on support number and they haven’t returned my calls for two months. Utterly disappointed.
-
a year agoMy company has been hosting 6 different sites through Hostek for a few years now and half of them have been completely down for almost 2 weeks now. I have reached out numerous times with NO response. Last month, we asked them for help re ...
-
a year ago"6 hour" maintenance window for infrastructure upgrades... but it's been 15 hours and still all websites and email are offline! Long time customer, but will be switching to Bluehost next week for sure. Update: 23 hours into their "6 hou ...
-
a year agoI've been with Hostek for a long time, and for good reason. They provide solid servers at a fair price. I am not a server guru, far from it. I run several hobby sites, a couple of them pretty successful. I've run into my fair share o ...
-
a year agoThey were supposed to do scheduled maintenance today where my site is hosted but it's been down for over 7 hours now. Even their own website isn't working properly. Every 2 hours now, they keep saying that the site will be up in '2 hou ...
-
a year agoSadly, I must remove my positive review from a year ago which is below. My opinion has totally changed for the worse. I can no longer contact a live person. The AI Chat Bot is useless. With emails I rarely receive a timely reply. Phone n ...
-
a year agoWeve been paying customers for years and now our sites have been compromised and down for an entire week and we cant get anyone at your company to answer our calls or emails or call us back with any information. You have completely left ...
-
a year agoUpdate: Unfortunately I have to update this review. The customer service is practically unexacting at Hostek now. It is imposible to have an answer. Left the chat open on one computer to see how much time will take ... no answer after 2 ...
-
-
a year agoThis hosting company sucks! My site is down more than its up.. How can they stay in business like that? They know there is an issue, but the problem is still present. Find another hosting company.. I will be..
-
a year agoI have been with Hostek for a few years and service was excellent. This year that all changed, outages were increasing and customer support taking longer and longer to fix. Server crapped Sept 22, 2023 and site was un available for 4 da ...
-
a year agoHostek had been the best company I had hosted with. I have been a customer of theirs for years with both shared hosting accounts and VPSs, but their support has been steadily declining for years. Support is so bad now that my customers s ...
-
a year agoWe really hate to leave this review as we have been with this company since they started in 1998. We've always felt a kinship with Hostek, as our business also started that year and together we've grown. We've gotten through a few bumps ...
-
a year agoI've been hosting with Hostek since May 2009 and have never had an issue with their service or tech/customer support. But 5 days ago, one of my customer's website started having database connectivity issues, with code that hasn't change ...
-
2 years agoHostek used to be great, but that all went down hill a few years back when they got aquired,. Constant downtime, terrible customer service/support, slow to respond and then the responses you get are rarely very helpful. They will never g ...
-
2 years agoI am also experiencing the worst technical support and customer service I've ever received. I've had this company for the past 4 years and it's definitely the worst mistake I've made in my career. I need to take my sites off and I can;t ...
-
2 years agoThey sold me an 80 gig VPS server which only came with 70 gigs. When asked why they lied and said coldfusion takes up space to install as does everything else, sure, ok, that's fair, right? Apparently, that's not true though. My 80 gig ...
260
