4.7 rating out of 592 reviews

User profile - Lynne Anderson.
Lynne Anderson
The Trek store on 13th is a great and helpful place with knowledgeable experts who are also courteous and kind. I love my bike; it has been perfect for me. It is great to have a place such as Trek that builds community and fosters a love of biking!
a week ago
User profile - Dave Connelly.
Dave Connelly
Staff is very informed and helpful. They didn't try to push the biggest sale, just what was right for me.
2 weeks ago
User profile - KayGo7262.
KayGo7262
Great customer service! I love riding my bike and it needed service. Rob and others took care of me in a timely manner. Thanks everyone for getting me back on the rode!
2 weeks ago
User profile - paige harris.
paige harris
Wonderful staff and store! If you’re in the market for a quality product and excellent customer service, give them a try!
3 weeks ago
User profile - Brian Shultes.
Brian Shultes
Amazing customer service
a month ago
User profile - Jim Meany.
Jim Meany
Outstanding group and store! Rob, Aaron, and Dave are the best -- friendly, attentive, no pressure, know their stuff. Glad I found Trek of Gainesville!
a month ago
User profile - pat spiro.
pat spiro
Great store ,awesome employees and they had what i needed on hand
a month ago
User profile - Javier Mariscal.
Javier Mariscal
Great service. Rob was great and so was everyone else at the shop
2 months ago
User profile - Joey Pedraza.
Joey Pedraza
I can not recommend Trek Bicycle Gainesville highly enough! My recent visit was a game-changer, all thanks to the incredible customer service from Aaron and Boomer. From the moment I walked in, their enthusiasm and expertise made me feel welcomed and valued. Aaron took the time to listen to my concerns and assess what my bike truly needed. Boomer joined in to share his knowledge, and together, they provided tailored solutions that perfectly matched my riding style. Their dedication to finding the right parts was impressive; they went above and beyond, scouring their inventory to ensure I had everything necessary to get my bike back on the road. What truly stood out was their genuine passion for cycling and commitment to customer satisfaction. I left the shop not just with the right parts but also feeling informed and empowered about my choices. If you’re looking for a bike shop where you’ll receive top-notch service and expert advice, look no further than Trek Bicycle of Gainesville! Aaron and Boomer are the best in the business!
3 months ago
User profile - Tinkerbell Tfall.
Tinkerbell Tfall
It was great! Such knowledgeable and helpful staff made the bicycle selection very easy. Assisted with adjusting the bike to fit my granddaughter and even helped me load it into my SUV. So pleased! Thank you!
3 months ago