kay chawner
Staff are really knowledgeable, professional, friendly and helpful.
d hutz
Great shop
simon kennard
Brilliant service. So nice to use a company that has good staff interaction in real time as well as a good easy website service.
Kiernan Easton
First class service -
aaron jones
Had trouble with my dropper post and a creaking sound coming from the motor on my trek fuel exe, I didn’t get his name but he sorted my dropper post within minutes and booked me in to get the creaking sound looked at and sorted as they was short on mechanics and very busy. Also helped me through the warranty. Really helpful and understanding thank you
Andrew Norton
Friendly and knowledgable staff, great service all round
Jodie Sim
Excellent service
555CMD
I picked up my son’s bike today after they swopped for a different size as I ordered him the wrong one. They were really good about it and very helpful. 11/10 and a gold star ⭐ Thankyou Mark
A Gleds
Took my Trek fuel exe 8 xt here, for a software update and a problem with my index shifting. Didn't need to book an appointment. Checked my bike over straight away, sorted the gears out and updated the software, in and out 20minutes, no charge. Excellent customer service.
Marty L
by far the cheapest I've found online,quick efficient delivery.
Kelly Ann Woodcock
Absolutely fantastic people. Customer service fantastic as well definitely recommend
Martin O'Brien
Great service
Geoff
My son and I were in store today. Lovley man and lady looked after us, very informative and friendly. Lovley store.
Joseph Heenan
The pads on my rear disc brake fell out (likely due to being poorly fitted by a different bike shop) whilst I was on the middle of the trans-pennine trail - Trek did the repair pretty much immediately, including getting the piston pushed back in and everything properly aligned, about 20 minutes. Really great service, thank you.
Jason Fitness
Excellent experience. Was my first time using them and will definitely use again. Ordered Saturday morning, got a dispatch notice within a couple of hours, and delivered Tuesday.
Steve James
Super fast delivery , only place I could find that had them.
Gail Larking
Called in today for advice on my brakes and handle positioning, a gentleman called Mark helped me. Amazing ! adjustments were made to my brakes to narrow the grip for my tiny hands, put some air in my tyres too. No charge wow ! Was prepared to pay but mark was just happy to help. Temped to get a new bike though now was blow away with their selection of awesome bikes. Thank you team Trek
anthony sharpe
I turned up out of the blue and the staff diagnosed my bike problem and fixed it plus explaining to me exactly what had happened. Couldn’t have been more satisfied
Alastair Ireland
Great service, price and communication from the store
Hans Paulich
Fantastic after care and great that also non trek bikes can be serviced properly.
There is no other shop with so many quality bikes on show.
