4.7
rating out of  299  reviews
273
5
4
3
14
User profile - Paul Nicholson.
Paul Nicholson
Brilliant, gave me plenty of time and information.Staff were good fun, polite and not pushy.
4 years ago
User profile - G Pearman.
G Pearman
Trek mechanic sorted my flat when I arrived half way through a ride with no more inner tubes. Great fella and I was back in my way 10 mins after turning up. Cheers, really appreciate it
4 years ago
User profile - Lee Kelly.
Lee Kelly
Fantastic place Fantastic staff Young man i spoke was very helpful and friendly also extremely knowledgeable
4 years ago
User profile - Fred Sammut.
Fred Sammut
From start to finish the service I received was 1st class. I would highly recommend. My Roscoe 8 is
4 years ago
User profile - Roxanne Godfrey.
Roxanne Godfrey
Fantastic service Covid secure Serviced my bike and shortened my handle bars I was able to leave my bike and come back after doing some shopping Love my bike even more now
4 years ago
User profile - Daz Cole.
Daz Cole
Absolutely brilliant service, all positive from initial phone call through to collecting replacement bike. I had a fault with my bike frame, Trek examined it and offered to replace the bike, as the fault could not be fixed. Trek’s Lifetime guarantee is amazing. Ian and the other staff ensured I was kept up to date with my claim and arranged Covid safe collection when my new bike was ready to pick up. Perfect customer service. Thank you
4 years ago
User profile - Michael Thornton.
Michael Thornton
Always come away with a smile
4 years ago
User profile - Paul Roberts.
Paul Roberts
Great service by the Trek team!
4 years ago
User profile - Selina Hall.
Selina Hall
Super helpful and friendly staff
4 years ago
User profile - Iain Jones.
Iain Jones
The world of cycling can be overwhelming, however both Andy and Ian could not be more helpful answering all my questions about the different cycling disciplines, helping me select the right model and size of bike to suit me, taking through the different accessories that can enhance my ride and even helping me put the bike in my car. Thank you again to Andy, Ian and the rest of the Team.
4 years ago
User profile - Ed Curl.
Ed Curl
Very friendly and helpful service team!
4 years ago
User profile - markr203.
markr203
Trek were fantastic. They identified the issue with my sons bike quickly and had the repair dealt with almost as fast! Great, friendly service.
4 years ago
User profile - Tony Sharpe.
Tony Sharpe
Great service and good knowledgeable staff
4 years ago
User profile - Cormac Twomey.
Cormac Twomey
Very personable and engaging team who are knowledgeable in an easy going and friendly manner. I have bought a bike and have had my bikes serviced and repaired there a great service highly recommended
4 years ago
User profile - Oliver Simpson.
Oliver Simpson
Fantastic customer service and superb all round experience
4 years ago
User profile - James McVicar.
James McVicar
What a difference Trek Sheffield is compared to independent bike shops. First class customer service, knowledgeable and they have the parts. Definitely worth the 30 minutes drive.
4 years ago
User profile - Nicola Lancaster.
Nicola Lancaster
Great friendly knowledgeable staff. Good advice given. Don't feel pushed into purchasing.
4 years ago
User profile - Ismail Patel.
Ismail Patel
Great place to go, chloe answered the phone in a very professional manner, and Danielle gave excellent customer service. They had everything other than a jersey but its been ordered and paid for and will be delivered to my house. Perfect....and thanks once again. This is the to go cycle shop...
4 years ago
User profile - Bethany Louise.
Bethany Louise
This stores customer services are outstanding! They made such an exciting experience so much better. Can't wait to come back after the refurb for some accessories.
4 years ago
User profile - Paul Wills.
Paul Wills
great service quick and updated me as soon as my bike was ready to pick up.
4 years ago
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