4.8
rating out of  282  reviews
259
5
3
3
12
User profile - Selina Hall.
Selina Hall
Super helpful and friendly staff
3 years ago
User profile - Iain Jones.
Iain Jones
The world of cycling can be overwhelming, however both Andy and Ian could not be more helpful answering all my questions about the different cycling disciplines, helping me select the right model and size of bike to suit me, taking through the different accessories that can enhance my ride and even helping me put the bike in my car. Thank you again to Andy, Ian and the rest of the Team.
3 years ago
User profile - Ed Curl.
Ed Curl
Very friendly and helpful service team!
3 years ago
User profile - markr203.
markr203
Trek were fantastic. They identified the issue with my sons bike quickly and had the repair dealt with almost as fast! Great, friendly service.
3 years ago
User profile - Tony Sharpe.
Tony Sharpe
Great service and good knowledgeable staff
3 years ago
User profile - Cormac Twomey.
Cormac Twomey
Very personable and engaging team who are knowledgeable in an easy going and friendly manner. I have bought a bike and have had my bikes serviced and repaired there a great service highly recommended
3 years ago
User profile - Oliver Simpson.
Oliver Simpson
Fantastic customer service and superb all round experience
3 years ago
User profile - James McVicar.
James McVicar
What a difference Trek Sheffield is compared to independent bike shops. First class customer service, knowledgeable and they have the parts. Definitely worth the 30 minutes drive.
3 years ago
User profile - Nicola Lancaster.
Nicola Lancaster
Great friendly knowledgeable staff. Good advice given. Don't feel pushed into purchasing.
3 years ago
User profile - Ismail Patel.
Ismail Patel
Great place to go, chloe answered the phone in a very professional manner, and Danielle gave excellent customer service. They had everything other than a jersey but its been ordered and paid for and will be delivered to my house. Perfect....and thanks once again. This is the to go cycle shop...
3 years ago
User profile - Bethany Louise.
Bethany Louise
This stores customer services are outstanding! They made such an exciting experience so much better. Can't wait to come back after the refurb for some accessories.
3 years ago
User profile - Paul Wills.
Paul Wills
great service quick and updated me as soon as my bike was ready to pick up.
3 years ago
User profile - Jonathan Watmough.
Jonathan Watmough
This is an excellent store and a real credit to the Trek brand. Not only were the staff patient and very knowledgeable, they were also extremely kind in arranging a demo ride for me on two of their bikes. Having initially been indecisive over whether to buy from Trek or from another brand, I am no more. Both bikes rode brilliantly and this, combined with the first class service and support, made it an absolute no-brainer.
4 years ago
User profile - Martyn Guest.
Martyn Guest
Excellent value for money, quality bike. Staff are knowledgeable and friendly, happy to help with smallest of questions or problems
4 years ago
User profile - Mike Wake.
Mike Wake
Had a bike build done from my own variously-sourced collection of components, and I can't speak too highly of the helpful, friendly and professional approach of Rob and colleagues. The result is a delight, and I'll definitely be back. Oh, and the coffee's pretty good, as well!
4 years ago
User profile - Martin Thompson.
Martin Thompson
I just bought a gorgeous damane sl 5, it's super smooth and comfortable. I was served by Andy who was great. My bike knowledge isn't exactly extensive and I must have asked a 100 question and Andy's patience never wained. Thanks for the info, the coffee and knowledge.
4 years ago
User profile - David Baron.
David Baron
very helpful staff
4 years ago
User profile - Simon Copley.
Simon Copley
Always a pleasure to shop here! Friendly, welcoming and helpful staff, and without the pushy sales tactics experienced at other cycle outlets. While ever I'm cycling I will be a customer of Trek Fox Valley.
4 years ago
User profile - Mark Lee.
Mark Lee
Great service.
4 years ago
User profile - Mel Lacey.
Mel Lacey
Kind and professional staff, felt safe in covid times
4 years ago
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