Jonathan Watmough
This is an excellent store and a real credit to the Trek brand. Not only were the staff patient and very knowledgeable, they were also extremely kind in arranging a demo ride for me on two of their bikes. Having initially been indecisive over whether to buy from Trek or from another brand, I am no more. Both bikes rode brilliantly and this, combined with the first class service and support, made it an absolute no-brainer.
Martyn Guest
Excellent value for money, quality bike. Staff are knowledgeable and friendly, happy to help with smallest of questions or problems
Mike Wake
Had a bike build done from my own variously-sourced collection of components, and I can't speak too highly of the helpful, friendly and professional approach of Rob and colleagues. The result is a delight, and I'll definitely be back. Oh, and the coffee's pretty good, as well!
Martin Thompson
I just bought a gorgeous damane sl 5, it's super smooth and comfortable. I was served by Andy who was great. My bike knowledge isn't exactly extensive and I must have asked a 100 question and Andy's patience never wained. Thanks for the info, the coffee and knowledge.
David Baron
very helpful staff
Simon Copley
Always a pleasure to shop here! Friendly, welcoming and helpful staff, and without the pushy sales tactics experienced at other cycle outlets. While ever I'm cycling I will be a customer of Trek Fox Valley.
Mark Lee
Great service.
Mel Lacey
Kind and professional staff, felt safe in covid times
allen cooper
From start to finish excellent service John the salesman was first class
Jon Hinson
I bought a Trek Madone SLR7 from Trek Fox Valley, Sheffield in January this year. What a brilliant bike. It’s fast, responsive, the Ultegra Di2 provides super smooth changing and it looks fantastic.
Also I would like to give a big positive shout out to the sales and mechanic staff at Fox Valley. They have been super helpful from the point of my purchase through to recent servicing and maintenance. Thanks everyone .
Andrew oldroyd
Great service. Managed to source the bike I was after from another store and had it shipped, built (with requested modifications) and ready in less than a week. Would recommend and certainly use again.
Dave Bramley
Great service and work by Rich on my Madone. I'm pretty choosy about who works on my bikes - especially my Madone! I travelled from York to get the bike serviced and it was definitely worth it!
Adam Bodenham
A great introduction into ebike's given by the sales assistant and a test ride too. Will be going back to buy soon.
Andy Lee
Awesome service with friendly staff! Highly recommended!
Alec Melling
Really like this shop. The staff are knowledgeable, helpful and friendly. They have taken covid seriously and have the shop well set up to give a degree of security to customers and staff without going over the top. So a very positive experience. Now all they have to do is fix my bike...
Russ Howe
Very helpful & friendly staff.
Simon Stewart
A very well organised, friendly and knowledgeable team. One of the best socially-distancing shopping experiences I've had
Tom Walker
Great service. Dealt with numerous members of staff and they were all on the same page, seems a very well ran shop and they even managed to ship my bike to me in the isle of man.
Faultless service.
RickJames Urban Adventures
Needed help with a free hub body renewal, part arrived quickly, considering today's dodgy circumstances, really great customer handling from Danielle, thanks.
Trepid Explorer
Brilliant, I had the best time shopping with you. Your staff were informed, interactive, not standoffish, patient and not patronising. Thank you.
