Ben Johnson
Awesome bike shop with the best gear and friendly staff that really go the extra mile to help you out. Highly recommended!
Chris Millington
Superb - excellent customer service and we now have 4 wonderfully serviced bikes which make for perfect family days out. Thank you!
Pam Rollinson
Packed full of bikes for every level, clothing, helmets and the all important coffee shop.
Peter T
Great place, great stuff, great service.
keith wild
The bikes are ok. Their website promises drop off collect next day. which is a struggle.
Alan Oliver
Very good when first to check out
e-bikes. Only downside was I should have checked the bike for size before taking it home
Lydia Hopton
Very good, helpful, friendly service
Chris Miller
Good selection of Trek bikes. Quite interested in the Powerfly 7 full sus. They also have a good selection of clothing and safety wear.
Martin Beedle
Great for easy stuff. Not very good when it's a warranty item.
Max Burgin
Not very good at all manager had a go at a member of staff while me as a customer was present. Not all bad,lad called Kieran was great helped me out with what I needed even fitted my parts as there was no mechanic present yet the manager still had a go at him, funny thing is he probably made the most sales they had that day. Great service, terrible manager
Jason Kilner
Had what I needed and good price. Hi to the rudest staff member of any bike shop I have ever frequented. Nice of you to ignore me for around 10 minutes while I stood at your till. Big thanks to the young lad who came across the store to help us. That's why I own a Sonder. Alpkit all the way!!!
Colin Lynch
Brought bike in for new for install and rebuild of brakes, etc.
Work itself was good, but after one ride I noticed that my caliper bolts had not been tightened properly - and one bolt completely missing. If I hadn't noticed, likely the other bolt would have fallen out eventually as well which could have lead to a bad crash.
Not impressed - and had to tighten all 4 bolts up (after replacing one) to make it safe.
david whiteside
Visited on Sunday the 3rd July and was studiously ignore by all staff while they chatted amongst themselves. Tried phoning Monday, early afternoon, but the phone went unanswered.
Interesting business model !!
But when I went back again on the following Wednesday, different staff, different business. Friendly, interested and helpful .... so i bought a bike !!
Oliver Scholey
Terrible service fixing my bike! I went to try and ask about why my disk breaks were sticking on. I was met by an incredibly rude man who progressed to belittle me about my attempts to try and diagnose the problem myself. He stated that the break fluid on my wheels was very bad for them, and they'd have to charge extra for deep cleaning, which i said was fine.
To cut a long story short... I've paid 154 pounds for them not to clean my wheel (after scare mongering saying it was critical) and fix the breaks. I didn't receive an itemised list of the works performed on my bike.
When I asked if I had any warranty on the works completed, some plonker there just said 'yeah yeah bring it back, mate.'
Don't bother coming here
Lee Kitching
Rang up shop to enquire about main pivot bearing down by the chain stay for a friend's trek rail 9gx 2022 to be basically told they are too busy to help and couldn't tell me what bearing I needed to many different kinds this is from a main dealer from where the bike was purchased
Nathan Ward
Rude staff and rip off
robert spooner
Called in on my way to Langsett as I needed to replace my Shimano spd cleats.
At £17.99 I now wish I had just returned to Sheffield and used my local bike store where they are for sale at £7.99 !!!
In fact on e-bay they're as little as £4.99 !!!
The staff were pleasant and helpful but my goodness, talk about a rip off.
Lesson learned, I won't be returning.
Robert Carrington
I would not recommend this store. Lynford was especially rude to me, and store manager Harry was nigh on as bad.
I have been unable to get help with 4 month old FX4 due to the horrible attitude of these two. Instead I am having to pay a local bike mechanic to look at an issue on a brand new bike.
I would not give these guys a penny, use a bike store like Butterworths or J E James and don't pay the wages of staff like Lynford and Harry.
Neil Wake
Their website claims 24 hour service times, no need to book. I made a special trip to drop my bike with them today to be told they cannot fit it in for over a week. Staff member was very rude and unapologetic. Spent a lot of money on two bikes from trek in the last year and this is very disappointing !!
Marcus Jones
Went into shop ,asking for a bolt for gen 4 crank ,although probably 20 ebikes in stock ,which could of had bolt removed to help me out ,response was we can order one .Just found it very disappointing,after riding Trek for many years,got feeling umless you were buying new bike not interested at all .
