Peter Fleming
Friendly well informed staff and good range of bike equipment. Prices are competitive with online retailers. Overall, highly recommended.
David Thompson
Great attentive staff, ideal for anyone starting out. Made to feel comfortable and not pressured . We’ve now had three bikes from Trek and wouldn’t go anywhere else
Grant granticus
This shop is a just what the Valley needed, the guys that work there are always helpful and polite, I've rented e bikes off this shop and it's so hassle free, just pay the fee and go enjoy yourself it's as simple as that.
Kevin Lowes
Really friendly, helpful and knowledgeable staff. Bought a bike there recently and I would definitely recommend.
paul evans
Nice atmosphere, knowledgeable staff and loads of goodies.
COYNIE ROBERT LOYNES
Great shop with the best bike shop mechanic in Yorkshire. Not some spotty student who doesn't care about your bike like I have found in most of the Sheffield bike shops. You know its in safe hands with Adam who has a passion for cycling.
Phil Tidmarsh
These guys are excellent!! Great friendly service and down to earth. Sales experience was excellent and after sales is awesome too. They're always happy to help and have a chat. Don't go anywhere else until you've been to see these guys.
Sebastian Crump
really good fast service every time.
Andrew erskine
Thanks to Dan in warranty department for help and advice talked me through claim for life time frame guarantee and my bike was replaced great help quick action to get me back on road loved my trek 6 series 2009 original owner but new bike is sweet thank you i love all my Trek products.
Ben Johnson
Awesome bike shop with the best gear and friendly staff that really go the extra mile to help you out. Highly recommended!
Chris Millington
Superb - excellent customer service and we now have 4 wonderfully serviced bikes which make for perfect family days out. Thank you!
Pam Rollinson
Packed full of bikes for every level, clothing, helmets and the all important coffee shop.
Peter T
Great place, great stuff, great service.
keith wild
The bikes are ok. Their website promises drop off collect next day. which is a struggle.
Alan Oliver
Very good when first to check out
e-bikes. Only downside was I should have checked the bike for size before taking it home
Lydia Hopton
Very good, helpful, friendly service
Chris Miller
Good selection of Trek bikes. Quite interested in the Powerfly 7 full sus. They also have a good selection of clothing and safety wear.
Emily Ciandella
A bit of a mixed experience. I brought my Trek in with a seized seat post, and the team were upfront about the challenge. The mechanic explained the different methods they’d try, and after almost two weeks they successfully freed it, which I really appreciated.
The problem came after I got the bike home to Sheffield. My front brake was suddenly screeching and not stopping properly, and it was clear the brake had been contaminated by product while the bike was in the shop. The staff were very apologetic when I called and offered to sort it, but with the store being over an hour round trip, it’s hard for me to go back for an issue that wasn’t there before.
The team are friendly and the service seemed good overall, but I’d recommend double-checking everything before leaving the shop. Unfortunately, the brake contamination has left me unable to ride for now, and it’s made me reluctant to return.
Keith
I have bought a number of bikes from here but they really need to brush up on their customer service. I was looking to buy another bike and it just felt like I was an inconvenience asking questions, but my wife struggles with the weight of the bike and I wanted a lighter bike, but everything I asked seemed to upset the sales person. Still they lost a sale. Shame.
Martin Beedle
Great for easy stuff. Not very good when it's a warranty item.
