Terrible service fixing my bike! I went to try and ask about why my disk breaks were sticking on. I was met by an incredibly rude man who progressed to belittle me about my attempts to try and diagnose the problem myself. He stated that the break fluid on my wheels was very bad for them, and they'd have to charge extra for deep cleaning, which i said was fine. To cut a long story short... I've paid 154 pounds for them not to clean my wheel (after scare mongering saying it was critical) and fix the breaks. I didn't receive an itemised list of the works performed on my bike. When I asked if I had any warranty on the works completed, some plonker there just said 'yeah yeah bring it back, mate.' Don't bother coming here Update from treks response: In fairness, I did find the receipt in my junk email after the works were complete, and I was charged £74 to fix my breaks. I have no problem with the shop highlighting they needed cleaning as per my first comment. But I do argue that the disk pads themselves had wd40 on them. As they weren't in the brakes when I sprayed them... they were in a sandwich bag. All I would say is, for the cost of repair, someone would expect the wheels to be cleaned or even at the risk of damage the opportunity to clean them. He said I needed to leave the WD40 on the wheels to show the tech. (I have added photos of the now clean wheels. Literally took me 20 seconds to clean off) I was also under the impression I would be sent a list of works required after further inspection by the tech... but I only received a text saying by bike was complete 3 days later. The silver lining to all this is that my breaks are still working so I guess there's that.