4.7
rating out of  299  reviews
273
5
4
3
14
User profile - Martin Morton.
Martin Morton
Brilliant service, excellent technical knowledge and support. I highly recommend Trek Sheffield at Fox Valley ‍♂️
a year ago
User profile - Nick Smart.
Nick Smart
Needed a new rear light and again a great experience and service at fox valley, thanks Harry for recommending the Bontrager flare, the new one packs a real punch for its size and price!
a year ago
User profile - Alison Pass.
Alison Pass
My experience at the Trex at Fox valley was absolutely brilliant. They gave me so much time to try the bikes be happy with my purchase and ensure I was happy with my decision making. I cannot thank them enough
a year ago
User profile - Michael Pritchett.
Michael Pritchett
Highly recommend. Staff really helpful and prices are competitive
a year ago
User profile - charles floyd.
charles floyd
I've never purchased a Trek bike before or an e-bike for that matter so visiting this store during the clearance weekend ended in me walking away with a Trek Rail 9.7 gen4 ebike. The staff are very friendly, helpful and knowledge is next to none!
a year ago
User profile - Debbie Hobson.
Debbie Hobson
Trek Fox Valley are a top team. Very helpful in sales and servicing of bikes. Trek power fly is the best bike I've ever bought. The guys in the shop are always helpful.
a year ago
User profile - David Johnson.
David Johnson
Brilliant store, bikes for everyone and the staff know their stuff 5 stars all the way David Johnson happy trek owner
a year ago
User profile - TOMMY TROUSDALE.
TOMMY TROUSDALE
Came in at the weekend to have a look around and ask some questions. There weren’t loads of staff but they made a real effort to acknowledge everyone’s presence despite this. Great shopping experience and store.
a year ago
User profile - Lee.
Lee
First class service from first call to picking up my bike at the shop. Friendly staff and quality products. Have already recommended to friends and will definitely be back.
Review photo
a year ago
User profile - John Anstie.
John Anstie
The staff that I’ve met and dealt with at the Fox Valley store are very helpful, professional and honest. They have served me well for the past six months since I bought a Trek electric bike and had it serviced there. In consequence, even though their prices are generally higher, I am still drawn to the Fox Valley store as my first choice of place to go for accessories and advice.
a year ago
User profile - Mick Cleghorn.
Mick Cleghorn
Great service from the Sheffield team who provided a quick and comprehensive quote . The work was done on time and they kept the old parts safe for me when i forgot to pick them up . All good
a year ago
User profile - Bartosz Fajerski.
Bartosz Fajerski
I had an amazing experience. The staff was patient and very helpful. They gave me good advice and pointed to the correct equipment while looking for bike accessories. Definitely will come back again! Highly recommended
a year ago
User profile - alpinedancer.
alpinedancer
Purchased a rear LED. Excellent quality light and the price was better than expected. Can easily pay the same for unbranded lights. Not in the market for a bike as yet but that didn't stop the guys chatting about a bike I was interested in, even though i said it would be a few years. Highly recommend the Store and staff
a year ago
User profile - RickN55.
RickN55
Great store, purchased my Trek Marlin 5 Gen 2 2023 from here a few weeks back on special reduction, not a mark on the bike and it was set up perfectly all brakes and gears worked spot on from the off. Friendly staff would only buy from Trek in the future having bought my other Treks from other stores none of them have been no where near as good as buying direct from Trek. Also had my Marlin 6 Gen 2 wheel fully rebuilt here last weekend with new Shimano hub and spokes, did a top job would only take both my bikes to Trek from now on. Only negative is when you're bike is in for work you have to do a bit of chasing to hear back what is wrong with it and when it is going to be fixed by, but other than that can't fault them, would 100% use again!
Review photo
a year ago
User profile - Callum Siddons.
Callum Siddons
Absolutely fantastic service always make time to speak and help your out with anything you need would highly recommend. Very honest and not pushy sales
a year ago
User profile - Robert Davies.
Robert Davies
Excellent staff, especially Harry.
a year ago
User profile - Dave North.
Dave North
the lady that served me was very help and knowledgeable, she had a smile on her face
a year ago
User profile - Terry Hanson.
Terry Hanson
Staff are friendly but not at all pushy. Good quality products. Will price match. Local store.
a year ago
User profile - Kirsty Bolton.
Kirsty Bolton
Excellent service from Trek at stocks Valley. The guy that helped us pick the bike took time to search for the one we needed and was so helpful from start to finish. Highly recommend the guys at this store
a year ago
User profile - Mark Threlfall.
Mark Threlfall
Brilliant staff. Very friendly and extremely knowledgeable!
a year ago
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