4.8
rating out of  329  reviews
303
5
5
3
13
User profile - Steve James.
Steve James
Super fast delivery , only place I could find that had them.
11 months ago
User profile - Gail Larking.
Gail Larking
Called in today for advice on my brakes and handle positioning, a gentleman called Mark helped me. Amazing ! adjustments were made to my brakes to narrow the grip for my tiny hands, put some air in my tyres too. No charge wow ! Was prepared to pay but mark was just happy to help. Temped to get a new bike though now was blow away with their selection of awesome bikes. Thank you team Trek
11 months ago
User profile - anthony sharpe.
anthony sharpe
I turned up out of the blue and the staff diagnosed my bike problem and fixed it plus explaining to me exactly what had happened. Couldn’t have been more satisfied
12 months ago
User profile - Alastair Ireland.
Alastair Ireland
Great service, price and communication from the store
a year ago
User profile - Hans Paulich.
Hans Paulich
Fantastic after care and great that also non trek bikes can be serviced properly. There is no other shop with so many quality bikes on show.
a year ago
User profile - charlotte swain.
charlotte swain
a great team at Fox Valley, and quality products that go the extra mile. A lovely spacious store with refreshment facilities, et cetera, smoothing that big decision experience, buying the perfect bike
a year ago
User profile - Alan Hodgson.
Alan Hodgson
Fantastic customer care at Trek Fox Valley
a year ago
User profile - Neil Barron.
Neil Barron
Friendly, knowledgeable and helpful.Went above and beyond my expectations. Super quick turn around and bike as new when collected. 10/10.
a year ago
User profile - Nick Booth.
Nick Booth
Just collected my new bike from Trek Sheffield. Fabulous experience from start to finish. Received regular updates on the production process from ordering the bike. The handover experience today was made very special - the team took plenty of time to explain everything and show me what was what. I am totally delighted! Thanks everyone!!
Review photo
a year ago
User profile - Clare Revitt.
Clare Revitt
Friendly, knowledgeable and enthusiastic staff at Trek, Fox Valley, made buying my Trek bike a great experience. Subsequent visits have been equally enjoyable.
a year ago
User profile - Grace Shimwell.
Grace Shimwell
Excellent service from the start, they took full details of what the issues were with my daughters bike. They checked it out throughly and found what was causing the problem. It was reasonable priced. I had visited another bike store. 3 times and they had not taken the time to make sure the bike was safe and working as it should. Thankfully, the mechanic at Trek made sure the bike was safe and working smoothly, enabling my daughter to get back to training I have now used Trek 3 times for my daughters bike - always excellent service
a year ago
User profile - Cian Thomson.
Cian Thomson
I recently had Trek fit some new bearings on my bike, and I was really impressed with their efficient service. They managed a two-day turnaround, which was just in time for my mountain biking trip to Wales. While they are a bit pricier compared to local shops, the extra cost was worth it since they had all the necessary parts in stock and got the job done quickly. If you need a reliable service, Trek is definitely worth considering!
a year ago
User profile - Andy parkes.
Andy parkes
Great customer service, super friendly staff who are so helpful and I always have great confidence that my bike is serviced correctly. The staff keep me informed before proceeding with any repairs and my bike is always ready when promised, thank you.
a year ago
User profile - John Plampin.
John Plampin
Good service and stock range.
a year ago
User profile - Albina Gat.
Albina Gat
Friendly, caring and professional staff who will do above and beyond.
a year ago
User profile - Shaun Almond.
Shaun Almond
Dropped the bike in for Service on Friday and it was ready for collection later that day. Outstanding!
a year ago
User profile - John Browne.
John Browne
Professional friendly staff. Would definitely recommend and will definitely return in the near future.
a year ago
User profile - Samuel Newman.
Samuel Newman
Fantastic experience here. Rich and Chloe are highly knowledgeable and the free maintenance course they put on was absolutely fantastic. Great range of products as well. Recommend.
a year ago
User profile - Martin Morton.
Martin Morton
Brilliant service, excellent technical knowledge and support. I highly recommend Trek Sheffield at Fox Valley ‍♂️
2 years ago
User profile - Nick Smart.
Nick Smart
Needed a new rear light and again a great experience and service at fox valley, thanks Harry for recommending the Bontrager flare, the new one packs a real punch for its size and price!
2 years ago
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