4.8
rating out of  313  reviews
287
5
5
3
13
User profile - alpinedancer.
alpinedancer
Purchased a rear LED. Excellent quality light and the price was better than expected. Can easily pay the same for unbranded lights. Not in the market for a bike as yet but that didn't stop the guys chatting about a bike I was interested in, even though i said it would be a few years. Highly recommend the Store and staff
2 years ago
User profile - RickN55.
RickN55
Great store, purchased my Trek Marlin 5 Gen 2 2023 from here a few weeks back on special reduction, not a mark on the bike and it was set up perfectly all brakes and gears worked spot on from the off. Friendly staff would only buy from Trek in the future having bought my other Treks from other stores none of them have been no where near as good as buying direct from Trek. Also had my Marlin 6 Gen 2 wheel fully rebuilt here last weekend with new Shimano hub and spokes, did a top job would only take both my bikes to Trek from now on. Only negative is when you're bike is in for work you have to do a bit of chasing to hear back what is wrong with it and when it is going to be fixed by, but other than that can't fault them, would 100% use again!
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2 years ago
User profile - Callum Siddons.
Callum Siddons
Absolutely fantastic service always make time to speak and help your out with anything you need would highly recommend. Very honest and not pushy sales
2 years ago
User profile - Robert Davies.
Robert Davies
Excellent staff, especially Harry.
2 years ago
User profile - Dave North.
Dave North
the lady that served me was very help and knowledgeable, she had a smile on her face
2 years ago
User profile - Terry Hanson.
Terry Hanson
Staff are friendly but not at all pushy. Good quality products. Will price match. Local store.
2 years ago
User profile - Kirsty Bolton.
Kirsty Bolton
Excellent service from Trek at stocks Valley. The guy that helped us pick the bike took time to search for the one we needed and was so helpful from start to finish. Highly recommend the guys at this store
2 years ago
User profile - Mark Threlfall.
Mark Threlfall
Brilliant staff. Very friendly and extremely knowledgeable!
2 years ago
User profile - darren mills.
darren mills
Good team of guys , very helpful, Highly recommended
2 years ago
User profile - Adam Ravat.
Adam Ravat
Fantastic team working at trek. Really helped me make my decision. They will spend the time with you explaining all the options. Special mention to both Lyndford and Harry who looked after me. I am a proud owner of a Trek Domane
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2 years ago
User profile - Caroline Newsam.
Caroline Newsam
Fab store and staff very helpful and a good range of bikes
2 years ago
User profile - Kirk Hardwick.
Kirk Hardwick
Fantastic customer service and friendly advice
2 years ago
User profile - Rob Clifford.
Rob Clifford
Thanks to Linford, Richard & the whole Fox Valley team for absolutely outstanding customer service & professionalism. Sorted me out after a self inflicted issue I had, I can't thank you enough guys, you are a credit to the TREK family
2 years ago
User profile - mike stead.
mike stead
Great store and the staff are always willing to go the extra mile to get your bike on the road. I always take my bikes to this store for this reason.
2 years ago
User profile - Andrew Thomas.
Andrew Thomas
Excellent service from the tech team as always
2 years ago
User profile - Joanne Langton.
Joanne Langton
Staff were great, really helpful and the bike is amazing!
2 years ago
User profile - Gareth Lowe.
Gareth Lowe
Fantastic shop, staff and a great range of stock.
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2 years ago
User profile - Andrew MacL.
Andrew MacL
Bought an eMTB a month ago ; nipped in to book its first checks but Adam got it done right then incl software update, tightness checks and everything lubed-up. Friendly service … bike feels better than new thanks Adam
2 years ago
User profile - John Trueman.
John Trueman
Amazing staff and attitudes. Very helpful and knowledgeable about their products. Fantastic experience and highly recommended.
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2 years ago
User profile - Rhys Adam Carson.
Rhys Adam Carson
Recently purchased a new road bike from here as an upgrade on my entry level bike. I dealt with harry who was superb from phone call to check if they had what I was looking for right through to taking it home! Very knowledgeable took plenty of time to answer any question I had very pleasant to deal with! They checked the bike over to make sure it was road ready which took about 30 minutes and I was away! Will definitely return there for my services and would highly recommend anyone looking for a trek bike to visit here! Thank you very happy customer
2 years ago
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