darren mills
Good team of guys , very helpful,
Highly recommended
Adam Ravat
Fantastic team working at trek. Really helped me make my decision. They will spend the time with you explaining all the options. Special mention to both Lyndford and Harry who looked after me.
I am a proud owner of a Trek Domane
Caroline Newsam
Fab store and staff very helpful and a good range of bikes
Kirk Hardwick
Fantastic customer service and friendly advice
Rob Clifford
Thanks to Linford, Richard & the whole Fox Valley team for absolutely outstanding customer service & professionalism. Sorted me out after a self inflicted issue I had, I can't thank you enough guys, you are a credit to the TREK family
mike stead
Great store and the staff are always willing to go the extra mile to get your bike on the road. I always take my bikes to this store for this reason.
Andrew Thomas
Excellent service from the tech team as always
Joanne Langton
Staff were great, really helpful and the bike is amazing!
Gareth Lowe
Fantastic shop, staff and a great range of stock.
Andrew MacL
Bought an eMTB a month ago ; nipped in to book its first checks but Adam got it done right then incl software update, tightness checks and everything lubed-up. Friendly service … bike feels better than new thanks Adam
John Trueman
Amazing staff and attitudes. Very helpful and knowledgeable about their products. Fantastic experience and highly recommended.
Rhys Adam Carson
Recently purchased a new road bike from here as an upgrade on my entry level bike. I dealt with harry who was superb from phone call to check if they had what I was looking for right through to taking it home! Very knowledgeable took plenty of time to answer any question I had very pleasant to deal with! They checked the bike over to make sure it was road ready which took about 30 minutes and I was away! Will definitely return there for my services and would highly recommend anyone looking for a trek bike to visit here! Thank you very happy customer
Simon Botterill
Had to take my Allant 5 in for a puncture repair as I failed to get the tyre off the rim myself. Was done within 30 minutes. They also showed me how to unseat the tyre so I can hopefully do it myself in future. Alway quick and friendly here and happy to offer advice
dale darby
Really friendly and helpful staff , sorted me out when I was was having issues with my new specialized , didn’t hesitate to offer some help ,I will definitely be coming back
Chris Firth
I thought the customer service was particularly good! Harry who dealt with me from my initial visit until collection of my new bike was superb, he really could not have done more to help. He even gave me a call around a month after I bought the bike to see how I was getting on with it! I’ve recommended Trek Fox Valley to many other friends since I bought my bike and would definitely return again when I buy another
Andrew Day
Amazing experience. Staff couldn’t be helpful enough, even when I turned on a staff training day to collect they were brill.
Sebastian Sturges
Friendly service and a mechanic who clearly knows what he's doing. Showed care for my bike and even used a torque wrench; a rare occurrence.
Chris Horn
On to my 3rd Trek from Fox Valley. Latest purchase is an upgraded Gravel bike. From calling in to enquire to collecting the bike, Ian looked after me fantastically. The addition of Klarna as a payment source and the ability to “try before you buy” meant I was sure the bike was right before I committed.
Michael Eaves
10/10 service from Harry in store. From picking bike to having it built up with some parts changes and taken home in less than 24 hours. 9.8 Procaliber is outstanding, and incredible value compared to the other big brands.
Gill Akers
Quality of service and quality of product. Excellent. Thank you.
