Adam Lister
Good service, very helpful
Jason Sinclair
Top quality products and friendly knowledgeable staff
Sean Mills
Excellent experience. Both Andy and another person ( sorry I did not get her name ) both were amazing. Very informative, excellent knowledge. No pressure upselling just all round a great experience from order to collection
Katie S
Went in with a dodgy tyre that 3 or 4 individuals from bike enthusiasts to techs to workers from other stores had looked at and fixed and then kept having the same issue shortly after.
Robin was very helpful and systematically checked through all the potential issues in front of me whilst explaining what he was doing. He Found the issue that had been missed, and got me set up with a new inner. And advised I would need a new tyre due to some damage.
He was happy to answer any questions and was friendly and polite.
Even got the door on the way in AND the way out as I struggled with the pram!
Superstar!!
Jonathan Seaman
In the beginning I went elsewhere to save money but the old saying “buy it cheap buy it twice” is relevant here. We will now use the store exclusively
Ri Ke
Turned up for a ride over cut gate but forgot my e-bike controller. rail 9gx. Called in on my way back to Leicester for a look around and ended up being loaned an e-bike controller so didnt have a wasted trip. Fantastically helpful and thanks to Chris - I think it was. Amazing.
janna
Great friendly staff vet helpful
Chris Heaton
Excellent service. Top quality product.
Lyndon Horobin
Best place for a superb buying experience with an amazing stock of bikes
My bike arrived on time and is perfect
It’s nice to have that in store experience
Thankyou
Teresa Walkington
Great customer service experience, thanks. My husband and I popped in to take a look at a couple of Sport Hybrid bikes and wanted to compare. Harry was extremely helpful and knew exactly what we were looking for without any hint of hard sell. Would happily return in the future.
Robert Hughes
Amazing service best bike shop around
rory armstrong
Just wanted to email a massive thank you to the chap who served me yesterday. I came in to pick up my new Domane and the service was 100/100.
Really helpful, knowledgeable on all the parts and was great in giving me info on how to maintain the bike and use it generally.
I came out spending a lot more than anticipated but that's because he knows his stuff and I was more than happy to spend my money with his guidance. Thanks again for the friendly and helpful service yesterday, it's not often so great elsewhere.
Mick Sykes
A great selection of top brand TREK bikes to suit everyone. The staff are welcoming, helpful and didn't put any pressure on me to purchase anything.
Michael Mitchell
Thanks to all at Trek Sheffield Fox Valley. Great professional friendly service from Harry, Andy & Ian . From my first visit to taking delivery of my new Verve 3 electric bike. Great fun , I'm 64 - had bowel cancer & retiring next month , bought this to get out & about & honestly can't stop smiling. It's like being 8 years old again . Thanks again.
Julian Pearson
extremely helpful staff in a fantastic store. very pleasing purchase!!
Garry Biggs
Very fast service on my new bikes and always very helpful.
Fastflow Ltd
A huge thank you to Matt and the team at trek fox valley. They did a fantastic repair to my e bike. They kept me informed all the way and carried out a full service, new cassette, chain and tyre replacement. They carried out my drop post under warranty as well. Amazing service the staff were friendly, polite and informative I’d highly recommend them to anyone. I can’t thank Matt enough for sorting it out I will be back again .Les
Nikhil Chaudhary
Great staff assistance and amazing bikes to rent out.
Marcus Sutcliffe
Super Helpful getting my girlfriend setup with her new bike.
Ethan-James Leatham
Brilliant staff. All of the staff are very friendly especially Ian who showed me through the process. First time buying a bike through finance and they helped me though the process they let me take my time and were very patient. I would recommend if your looking for a bike to buy it from them as they have the best customer service that I have experience from a bike shop.
