4.8 rating out of 274 reviews
Kim Bongseong
My neighbor strongly recommended me when I needed to buy a bicycle for my daughter.
Bicycle is well managed in perfect condition.
In addition, shop manager and staff are always willing to listen customer's opinion and improve their service.
If you need a perfect bicycle with service, I would strongly recommend Trek, Dublin.
John Benbenek
Bought a new bike there one year ago and have been in maybe four times since then for various reasons. The staff here is consistently pleasant, professional, and friendly. This is an outstanding bike store!
Leonardo Molina
Andretti is amazing.
Nathan Killian
Love my Trek bike! Super smooth ride and great quality. Couldn't be happier!! Recommend for anyone looking to get a new bike.
Barbara S Miller
Bought a road bike there 2 years ago
Armaan Ghovanloo
If you’re looking for world-class service at a bike shop, ask for Jake Bye at the TREK Bike Store in Dublin, CA. I’ve never in my life experienced customer service like this. Jake, the Service Manager, went above and beyond—from offering me water the moment I walked in, to catering to every single detail of my visit. He made sure I was comfortable, informed, and completely satisfied.
Jake wasn’t just professional—he was genuinely caring. He didn’t try to upsell me or push services I didn’t need. Instead, he focused on what was best for me and my bike. It never felt like they were trying to make money off me—it felt like they truly wanted to help.
Jake is a model employee, the gold standard of what customer service should be. Every business should take notes. If you ever need anything at this store, make sure you ask for Jake. He’ll take care of you like family. I can’t recommend him enough. Huge thanks to Jake and the TREK Dublin team—this is exactly how a business should treat people
Kalagi Jariwala
Love this place and Love their staff. Jake and Todd are very friendly and knowledgable, They helped us make the right bike for my and my husband.
David Epter
Jake and the staff at Trek in Dublin , CA
provided excellent service and care for our 12 year old bike.
Jake was very patient exploring my options very clearly. He was very professional, knowledgeable and honest.
I did not feel pressure to add additional services and he went out of his way to find a fair price all the service that was needed.
Jake and the staff really care about their customers and getting their bikes running and looking like new again.
Thank you,
David
Michael Sitton
Fast response online. With nice selection of bikes and helpful service in store.
Mark Kinnard
Went in to buy my first bike in about 15 years, a lot has changed. The manager Chris really simplified and streamlined my experience to find the right bike and accessories I wanted and needed. The bike is awesome. Big thanks to Chris and Trek in Dublin.