5.0 rating out of 657 reviews
P.T. Biggs
A little bit of Austin in San Marcos! I’d normally go to Austin to get my road bike tuned up, but this time, I gave Trek a shot and was pleased with the results. I particularly love that they’ve got three levels of tune up available, and it’s clearly posted in the store. Friendly, knowledge folks. I’ll be back.
Gloria Early
Sales person Kaelie very competent with helpful suggestions galore. The two men assistants were very competent go to people helped putting on bike hitch that had very secure features. Bikes work perfectly and are dream bikes. I got a townie e bike and hubby got a townie 7 speed. Picked up racks for on back and I got a snap on bike bag fory rack. They are well inventoried with lights locks cables you name it.
Joseph Losoya
So I bought a different bike online, and I couldn't figure out how to secure the bike seat. Trek was the only bike store I knew was opened on christmas eve, so I took it over there and they help me get the bike seat on. To show my gratitude, I bought a cellphone holder and they even made sure everything on my new bike was secure, even though it wasn't one of theirs. Everyone was so helpful. I hope that my second bike will be a Trek bike.
Brian Lawrence
Great service! Drew was fantastic and explained all the features on my new e-bike. I needed some changes to the new bike because of my height and Drew took care of them with no problems.
Jeremiah
The customer service here was exceptional. They have a really large selection of Trek bikes. I would highly recommend.
Todd West
Excellent hospitality! Super knowledgeable! Answered all of my questions. Asked me the right questions to find the best bike for me! Excellent service on my Trek and Non-Trek bikes! Fantastic advice (places to ride, products, and Everything Bikes)! It is Awesome to stop in and just talk bikes with them! Left no stones unturned to find the best bike for me with the components I desired at a Great price! Thank You Paalo, Jake, Drew, and the rest of the San Marcos Trek store crew! You are all Awesome!
Mary Starr
AWESOME customer service, always friendly, helpful & knowledgeable.
Cesar Rosales
Great attention and service!
Wynn Wallace
The employees are passionate, professional and knowledgeable. Great selection of products.
Leigh Ann McDonald
Many experiences with this trek store in San Marcos and every time I’m impressed with their service, knowledge and care. Couldn’t recommend them more!