4.9 rating out of 1112 reviews
John C
Outstanding product line, with excellent knowledgable, friendly, professional staff. Highly recommend.
Marilyn Scharer
I was happy that someone was readily available to help me to find exactly what I was looking for. The staff are friendly and welcoming.
Morgan Miller
Every time I go to the Trek store, the staff are knowledgeable, helpful & friendly.
Steven
the workers there are super nice and helpful
Alfred Lee (Alfred)
Had a great experience at Trek Bike Shop and wanted to share. My bike was part of the Shimano crankset recall, and this shop was listed to help with that.
From the start, the staff was super kind and helpful when I called with questions. They told me the repair might take 1–2 weeks, but it was actually ready in under a week. I asked to get updates by text instead of a call, and they did exactly that.
When I picked up my bike, the shifting felt smoother than before, and I’m pretty sure they cleaned (or maybe even replaced) the chain. They even put my sensor back on the crank. It felt like they really cared about the bike.
Best part? It was all done for free.
Highly recommend this shop!
Jordan Cofer
THIS PLACE IS THE BEST. My boyfriend and I walked in knowing (kind of) what we wanted but needed some guidance and boy did we choose the right place! Chris greeted us the second we walked in and started to dive into what we were looking for to ensure the right bikes for us. He was so knowledgeable and patient as we had a ton of questions. After picking our bikes we took them for a test ride and were sold. These guys even talked with us about security and maintenance for the bike. After riding it a couple of times, I realized a larger frame would be a better for my body shape. With the 30 day guarantee they were able to exchange my bike for a larger frame no problem. Jordan, Chris and Daniel assisted with this. This team seriously cares that you have your forever bike. I am LOVING my FX 2. I would highly recommend the brand TREK but even more so the TREK in Kearny Mesa. THANK YOU!
Stefano Licitra
Chris was really helpful with my purchase.
Anthony Jensen
Excellent service!
Steven Brenner
Great customer service. Quality product.
Elizabeth Lytle
Love Trek bike shop! Service is always amazing… from building the bikes, servicing a bike, purchasing a bike! Love my new Electra Cruiser bike! John was so helpful, friendly, and patient while I asked a ton of questions and test rode 2 different E-bikes.