Borgman Reviews
Jodi Stone
I just recently leased a 2025 Bronco with Skip @ the Grandville location. He is awesome & really works hard to find you the right vehicle. This is my third lease with him & I wouldn't go anywhere else!
Steven Coomes
I had a great experience with Billy Firn as my sales rep when I was purchasing a truck!
Dylan Tooch
Billy Firn is as good as it gets with anything to do with the car industry. He’s also as good as it gets in general! Cannot recommend him enough.
Melanie Spence
Had a bit of a panic as my winter beater was in the shop and too expensive to fix and I needed something new quickly. Since I didn't know what I wanted Billy Firn did a great job at letting me test drive several options and then finding me a great deal on a 2025 Escape. He also was super helpful dealing with the trade in and accommodating a last minute schedule change to get the new car. Highly recommend!
Brandon Spence
Worked with Billy Firn on turning my old F150 lease and picking out a new one a couple weeks ago. He was great to work with. Worked well over email and was quick and easy when we came in.
Aimee Westhouse
Billy Firn has gone above and beyond for our family. He not only helped my husband buy his car, he helped my dad as well!
Kelsie Firn
Billy Firn was wonderful to work with. He really listened to our needs and wishes, and worked hard to get us a great car for our family. He is low pressure and truly cares. I would highly recommend working with him in your next vehicle search!
Cheri Phillips
Love my new explorer!! And thank you skip for the awesome customer service!!
Mark Fjelsted
Next time you're in the market for a vehicle, make sure you talk to Billy! Incredibly knowledgable about the Ford lineup and their inventory, and clearly makes it a priority to find the right fit your needs. He's patient, not pushy, and extremely communicative. Can't recommend Billy and Borgman enough!
Erin Tooch
Billy Firn is geniune and dedicated. He takes great care of the people around him and always goes out of his way to help family, friends, and customers. If you’re in the market for a new or preowned car, and want to work with someone who is honest and hardworking, Billy is your guy!
Patti Richardson
We have bought our cars from here for years. Both new and used. Skip ALWAYS takes GREAT care of us. I wouldn't buy a car anywhere else or from any other salesman.
Charity Schipper
if you are looking for a new or pre owned vehicle go see Skip at borgman ford. the only regret you will have is if you go to anyone else!
josh verburg
Was in need of a new car and Justin Schipper did not disappoint made everything smooth sailing and had me in a new vehicle within a couple of hours
John Norton
Bought a new car from Billy Firn last month and he was fantastic! He was very knowledgable about the vehicle and the ordering process. He kept me up-to-date on the manufacturing, shipping and vehicle arrival status. When it came time to pick it up, the car was ready, clean and on display! All the paperwork was quick and easy and he was so helpful teaching me all the features of the car! I would definitely buy from him again!
benable226
Have worked with Billy Firn in the past and would highly recommend him from the sales dept. Would use him again!
Kristy Norton
Billy Firn was friendly, helpful and professional! He streamlined the buying process and was very knowledgeable. We are very impressed with him and Borgman Ford.
Pam Hutchison
Nick the salesperson was wonderful he went above and beyond to help with any questions and he front end had a blemish scratch that looked like they tried to fix it and we noticed when we got home and he jumped right in said bring back and we will
Address it he also put up with my constant questions and always responded immediately you need caring young men like Nick Antuma
Rowan Leo
This was the best car buying experience I've ever had! Jim was a pleasure to work with. He and the team found a car within my budget, answered any questions I had, and helped us close quickly and at a better rate than I'd walked in with. Thank you!!
David Rawles
Buying my wife’s 2024 Ford Expedition was an absolute first-class experience thanks to Billy Firn. From start to finish, Billy was incredibly professional, attentive, and genuinely committed to making the process smooth and stress-free. His knowledge, communication, and customer-first approach made all the difference. We couldn’t have asked for a better experience — Billy truly went above and beyond. Highly recommend!
Brent Bassett
I purchase a beautiful new F-150 from Billy Firn at Borgman Ford and Billy was wonderful to work with and I would highly recommend Billy and Borgman Ford.
Rachel Brown
Skip has been amazing! Always super helpful and knowledgeable! Thanks for a great F150! Still the best truck we have ever owned
Nate Verbeek
My sales person Brandon did a great job communicating and making the purchase process easy.
Teddy
I recommend Skip at Borgman to all my friends and family
Rachael Morrison
Skip has helped me for years! Honest, knowledgeable and always a great time! Couldn’t recommend him or Borgman more!
Mark TeSlaa
Skip was an amazing person to work with on getting my son his truck.
Karen Campbell
Justin is always very helpful, the little people :) Always going out of his way and is patient with me.Best car salesman in America!
Karmen Wortley
We love going to Borgman. We always recommend them to friends and family and we love working with Skip. He is amazing and does everything to keep us within our budget!
Linda Barton
Justin Schipper is a great sales associate! We have purchased many vehicles from him over the last few years. He treats us right and the care doesn’t end with the purchase. Thanks, Skip!
Allan Robydek
Nick was very professional and helpful with buying a truck for my daughter. Very satisfied with the dealship.
jeremy martinez
Billy Firn, the sales representative, provided exceptional customer service. He was incredibly helpful in assisting me in finding a truck. He answered all my questions and took care of everything from the beginning to the end. My wife and I were so impressed with Billy’s service that we returned a few months later to purchase my wife’s car from them. They have a great selection of vehicles, excellent service, and reasonable prices.
Kathy Starr
Good people
Salam Abdouh
Great service the parts department is great Scott Foss is great help
Kim Nykamp
Justin Schipper is THE best person to go to for Ford vehicles. He is very knowledgeable, kind and helpful. He has helped me lease/purchase vehicles for the past 12 years, and I highly recommend asking him about any of your Ford needs!!
Héctor fernandez Calzadilla
Gracias al señor Mike Bradford y excelente atención muy agradecidos recomendamos 100%
trent nykamp
I have been leasing my vehicles from Justin schipper for quite a few years now and I couldn’t be happier with how helpful he is finding me a new vehicle every time!
Brad Bayes
My wife and I have purchased 5 cars from them. Our sales man Billy has been great. He never tries to up sell just finds us what we are looking for. Amber is service rep and she is great also. She only recommends what is really needed to fix our car. I would totally recommend both of them.
Holly Jensen
Nick Antuma sold my husband and I a 2014 Ford Edge. We love the car. He was very honest and transparent with us. We had an issue in the first couple of months and he made sure we had a loaner car while it was being fixed. (All repairs were taken care of by Borgman because of the 3 month warranty Nick included in the purchase of the vehicle.) Buying a new/used vehicle can be stressful and scary but Nick Antuma made it stress free and not scary at all. Thanks again for everything Nick!
Steve Mogridge
I am writing this review because of the amazing customer service I have had with Nick Antuma. I have bought several cars from him, as have my family and Nick is one of the kindest sales people I know. When my truck was in the shop, he would always find me a loaner. Never a problem. I will always plan to buy my vehicles from him.
Tyler Sadler
Bought a 2016 toyota highlander xle and absolutely love it! Billy Firn was my salesman and was absolutely amazing! Down to earth guy that loves to see his customers happy! Master of his craft and dependable will always recommend ❤️
Annika Malcolm
My husband and I drove up from Portage, MI to see a specific car we saw online. We worked with David Love and were super happy with his service! Very kind, listened, and was very efficient. We will definitely return to work with him again.
Matthew Crooks
I have worked with Nick Antuma on multiple occasions. He is knowledgeable and makes you feel very comfortable from start to end of the car buying process! 100% will return to him and Borgman Ford!
erin brede
We loved working with our salesman, Billy, who understood himself as a father of 4 what vehicle would be best for our growing family! He guided us through the ins and outs of customizing our Expedition and made buying a new car seamless and fun! Highly recommend Billy & Borgman Ford.
Don Hebeler
Billy was fantastic. He was patient and knowledgeable.
Richard Kooman
Hands down best salesman the one the only Skip, if you want to skip the high pressure salesmen then Skip is your man.
Brian R
I stopped in on Saturday and talked to Billy Firn. He is sincere and easy to talk to.
Alex McKee
Justin Skipper was an awesome salesman to deal with. The Kooman family recommended him to us and skip helped us pick the perfect truck for my business. We are forever grateful for his amazing service.
bobbie kooman
Skip is hands down the best salesman to deal with. He will get you the best deal possible and find you the truck or car of your dreams.
Wendell Jacobs
Justin "Skip" Schipper is the best! Always on top of things and provides the best deals.
Mark Plaisier
I have been partnering with Justin Schipper (Skip) since moving to Grand Rapids in 2017. I can trust Skip to have our best interest in mind and advocate for us as his customer. Relationships matter, regardless of job or industry, and I am grateful to be able to rely on Borgman and Skip to take care of my family.
Cody Kooman
Skip is hands down the best salesman to deal with. He will get you the best deal possible and find you the truck or car of your dreams.