Borgman Reviews

User profile - Jen Ostwald.
Jen Ostwald
We had a wonderful experience at Borgman Ford with David Love. After looking at other lots, we were pleased with our initial interaction with David and reached out weeks later when we were ready to find a vehicle. He was a big help in navigating the many options and decisions. His priority was not to sell a car but to help us find a car we were happy with. And he did.
User profile - Molly Stewart.
Molly Stewart
David Love was patient, knowledgeable, and helpful from beginning to end. Never pushy. He was flexible, listened, and responded promptly when I had a question. I used to dread car shopping but David was great!
User profile - Elizabeth Arens.
Elizabeth Arens
I had a great experience at the grandville location Borgman Ford. And had excellent service from Jake Brouwer when it came to finding what I was looking for! Would recommend him to anyone for new or used car needs!
User profile - Jake.
Jake
Just bought a ‘25 CX-50 with Jon’s help at Borgman. He was very helpful, very knowledgeable and made the whole process quick and easy. They also got me a great single digit rate that was lower than other dealerships could. I’ll be back to get my wife a new Mazda from Jon soon.
User profile - Rhonda Hescott.
Rhonda Hescott
I just bought my almost new car from Borgman Ford used car division. Billy Firn was awesome helping me through the process. I love my car and highly recommend Billy if you are in search of a great vehicle.
User profile - Scott Pant.
Scott Pant
I contacted Skip about 6 weeks ago to have him find a truck for me. And in typical Skip fashion he found exactly what I was looking for. Skip goes the extra mile to make buying a vehicle as easy as possible. He takes great care of his customers during and after the purchase.Thanks again!
User profile - Chris Brewer.
Chris Brewer
I have been doing business with Borgman for 15 years. My salesman, Justin Schipper, is always pleasant to deal with and always strives to give me the best deal. I have never had a problem with their service department it has always been spot-on. I would recommend Borgman to anyone. Just ask for Skip in sales.
User profile - Jeff Keppel.
Jeff Keppel
Skip is the man over there! I have been working with him for many years and would recommend him to anyone.
User profile - Angie Pant.
Angie Pant
I have been a customer of Skip’s for 6 years. I value him, he goes above and beyond to find the vehicle I’m looking for. If you looking for a great salesman. He’s your guy!!
User profile - Joan Wisneski.
Joan Wisneski
It was a pleasure to work with David Love at Borgman Ford this week. Smooth process with Curtis V. in handling the paperwork. Really love the Cadillac and would definitely visit this dealership again. Also a class act when the Sales Manager thanked us for buying a car from their dealership.
User profile - Chip Will.
Chip Will
I had Billy Firm as my sales lead for my last two purchases there. Billy is professional and a great salesman and helped my every step of the car purchasing process. I recommend seeing Billy for any of your needs, he is amazing.
User profile - taylor deen.
taylor deen
Purchased my third car today from Skip at Borgman. My husband and I live in Texas and come up to Borgman to deal exclusively with Skip. He has gone above and beyond to help us find the perfect vehicle and this last time was no exception! He found me my dream Bronco and today my husband got his dream Raptor! Skip is the best in the business.
User profile - William Gill.
William Gill
My wife and I purchased our 5th vehicle from Skip at Borgman. We live in Texas and have dealt with too many shady salesmen that we make the trek up to Borgman specifically to work with Skip. We traded in a vehicle and bought a new vehicle today and Skip went above and beyond throughout the whole process today! If you need a car in west Michigan you won’t find a better person to work with!
User profile - Scott Broekema.
Scott Broekema
Have dealt with Borgman and Justin"Skip"Schipper for the past 11 years. Always a good experience, well taken care of and Skip feels like family. Thank you Borgman team and Skip!
User profile - Cheri Bom.
Cheri Bom
Just bought a Mazda CX 5 from Logan. He was awesome. Very helpful and not at all pushy. I would highly recommend Borgman Mazda and be sure to ask for Logan.
User profile - kristina rooney.
kristina rooney
I had a great experience working with Logan at Borgman mazda! The new Cx90 is so pretty!!
User profile - Dezi “Dezi” Noteboom.
Dezi “Dezi” Noteboom
Justin Schipper was great. Best salesman at that facility.
User profile - Krystal Auernhamer.
Krystal Auernhamer
Short notice Billy Firn was on the dot found me exactly what I wanted and got me a great deal and into a brand new car in less than a week!
User profile - nancy noteboom.
nancy noteboom
We just bought our 2nd truck from Justin “Skip” Schipper. Skip is professional and personable. It was a pleasure working with him again. I recommend Skip to everyone I know who is looking to purchase a vehicle.
User profile - Bill Russell.
Bill Russell
It's been really great working with Skip. He is super knowledgeable and very friendly and helpful with our needs. He makes you feel comfortable when dealing with him. Just a great guy overall.
User profile - Travis Faulkner.
Travis Faulkner
Had the opportunity to work with Billy Firn on the purchase of a brand new F150. He was attentive to my goals and worked with me to make sure my process was flawless. I don't think I have ever had a smoother experience in my years of purchasing cars. He advised me on all aspects of the purchase and was never pushy. I will continue to drive 2 hours to buy all of my family's vehicles from Billy at Borgman.
User profile - Shawn.
Shawn
I had an absolutely excellent experience working with Jon and James on my new Mazda purchase. Throughout my journey purchasing a new car they were not pushy at all and focused on helping me first identify what features and models that I liked and then helped me with finding an achievable path forwards to getting my CX-5. The customer service has been top notch from start to finish. I would recommend Borgman Mazda to anyone, it's an easy 5-stars from me. :)
User profile - Map Map.
Map Map
Borgman Ford has always been a great place to get our vehicles. Our salesman Justin" Skip' Schipper has taken care our our needs when we come there. He treats you like a friend and answers all our questions. It's a pleasure doing business with him.
User profile - Brad Schnyders.
Brad Schnyders
If you’re looking for a new or used vehicle you gotta go see skip. He’s not just there to sell you a car but an experience and truly cares about his customers. He’ll take the time and put in the effort to get you in the perfect vehicle and make the process simple and enjoyable. He helped me build a tremor F-150 and it’s perfect. Couldn’t be happier
User profile - Charles Shultz.
Charles Shultz
I have bought and leased many cars and trucks from Justin Skipper at Borgman Ford/ Mazda. He is outstanding to work with and he bends over backwards to get the customers the best deals possible on new and used vehicles! I won’t work with any other salespersons other than Skip! He’s the best! Thank you Skip! Chuck Shultz
User profile - Kyle Warren.
Kyle Warren
My experience with buying my 2024 F150 was absolutely great. Justin Schipper was great in everyway. He helped me find the exact truck I was wanting, working within my budget, and helping direct me in selling my previous truck on what was best. He worked hard on making sure I was happy not just day of purchase, but also months after making sure everything was still going well. If there has been an issue, I know it will get handled and Justin has made sure of that in everyway. Will continue to use him for every vehicle purchase in the future.
User profile - Tanya Paas.
Tanya Paas
Had a deer jump in front of my car...so needed a new one. Jon Harwood was very helpful in getting us what we needed. I wasn't sure what I wanted and was debating between several different brands. Jon was able to give me honest answers to my many questions and give me the pros and cons of the Mazda vs. other vehicles. Love my new car.
User profile - Colleen Thomas.
Colleen Thomas
My salesman, Billy Firn, did an amazing job finding the perfect car for me. With just a few details of what I was looking for I drove away the same day in my new to me vehicle. I look forward to working with him again in the future!
User profile - Josh Shirk.
Josh Shirk
Had to buy a car for my wife, her car got totaled. Jon Harwood did an amazing job helping us through the process to get the car we wanted. Super friendly and quick to respond to questions. We will definitely be back for another car in the future!
User profile - Tom Firn.
Tom Firn
Billy helped me find a car that worked for me. He had no issues working with me over the phone and through email. He answered all my questions and provided detailed information when I asked for it. He was fine with me taking my time to research things I was uncertain about, and he made the purchase process easy. The people I encountered there were friendly and professional.
User profile - Janice Firn.
Janice Firn
We are really happy with our new car. We worked directly with Billy and the whole process from start to finish was a smooth experience. Billy understood quickly what we were looking for and helped us sort through options to find the car that worked best for our family.
User profile - Kyle VanderWal.
Kyle VanderWal
Billy Firn is the best car salesman I’ve met. He has continued to be accommodating in every possible way. For my next purchase I will definitely be going through him and Borgman Ford.
User profile - Tom W.
Tom W
Had a great experience with Logan. Everything was efficient and explained well. Highly recommend this dealership.
User profile - Jada Wheeloock.
Jada Wheeloock
Logan was fantastic! We love our new cx-50!
User profile - Levi VanderKooi.
Levi VanderKooi
A big thanks to Billy for all your help with finding a new vehicle! Will forever recommend you & Borgman Mazda!
User profile - Jason Schepers.
Jason Schepers
My daughter was buying her first car and David Love made our whole family very comfortable right from the beginning. He helped us without being pushy and was very patient while we looked around. I would buy another car and recommend him. I have also used their service and had no issues. Thanks for making my daughters first big purchase a smooth process!
User profile - Jessie Challa.
Jessie Challa
We’ve used Jake a couple of times now to purchase a vehicle and absolutely love working with him and his team!!
User profile - Kelly James.
Kelly James
The whole experience was painless and easy. Caleb was very helpful and all team members were pleasant to work with
User profile - Ryan Faucett.
Ryan Faucett
Worked with Billy Firm to get my new Ford Maverick. Great experience. Was able to talk about price without feeling gross and then he helped facilitate everything after that. I had it shipped to where i live in Los Angeles and he was key and upfront about everything. Overall great experience.
User profile - Alexia McColl.
Alexia McColl
I had a fabulous experience! As a first time car buyer, Mike made the experience very welcoming and comfortable! I felt like all information was explained thoroughly to me and in a respectful way very easy to understand! Mike was happy to answer questions and give a lot of honest insight! The process was smooth sailing! Mike was on top of it and very efficient! There was no issue with test driving the cars and being able to take a thorough look in peace free on anyone breathing down your neck! I would definitely recommend Borgman’s it was a lovely experience especially if you’re being helped by Mike! (: Maybe check out the Black Subaru Forester as well stellar car!
User profile - Nathan Willit.
Nathan Willit
I worked with Billy Firn and my experience was great! Billy was super helpful, easy to work with and was always available when we had questions. I would definitely work with Billy again and am so excited to have my new Explorer ST!
User profile - Kathy Van Spronsen.
Kathy Van Spronsen
Billy was very helpful and knowledgeable about the inventory that is available. He helped us find a vehicle that was within our price range, style we were looking for. This was the second or third time we had Billy help us with our vehicle purchase.
User profile - jordan fitzgerald.
jordan fitzgerald
Was referred to Borgman by a family member, and had a great first time experience with Nate. Nate was very helpful and answered all of our questions. Will definitely be returning and referring friends and family members to Borgman.
User profile - Jacob Hunt.
Jacob Hunt
Caleb Vanheest helped me buy a 2025 CX-50, the whole process was smooth, easy, and I never felt pressured into anything. Would recommend for anyone looking for a new vehicle.
User profile - Ningjun Wang.
Ningjun Wang
Just had an outstanding experience purchasing my new CX30 here, and would recommend it to everyone! Logan was fantastic, his communication was clear, honest, and never pushy. Compared to other dealerships I visited, this dealership stood out for its transparency and professionalism, and Logan made the whole process smooth and stress-free, which I truly appreciate because I'm not local. I'm extremely happy with my CX30 so far, and I would definitely recommend it to everyone looking for a truly trustworthy car buying experience.
User profile - Jessica L.
Jessica L
I'm really excited to purchase my first car in Borgman Mazda!!! Jon, Caleb and Brett helped me a lot!
User profile - lai wei.
lai wei
Good experience! I really appreciate the help from Jon,Caleb and Brett
User profile - Jackelyn Randall.
Jackelyn Randall
My Salesman Nick Antuma, Jeremy the Service Mgr, Used car Mgr, Finance Mgr, the TEAM resolved every issue with my 2017 Toyota Tacoma. In my trade for a 2020 Subaru Forester, Nick and the Sales Mgr were amazing and patient while I shopped, and test drove SUV's. They answered all my questions. They helped me find the best financing. I highly recommend Borgman Ford for Sales, Service, Trade in vehicles, and any issue with be treated promptly. They entire associate crew are courteous, professional, so helpful finding the right vehicle to fit anyone. So see Nick Antuma! You won't be disappointed. Borgman Ford stands behind their sales, warranties, and Company Standards.
User profile - Jason Poisson.
Jason Poisson
Very good service I really felt like they listened to what I wanted and didn't rush me in and out in a vehicle I didn't want
User profile - Jacob Garbarino.
Jacob Garbarino
Kalin is the man! He was very responsive, fair, and genuinely had our best interest in mind. Great customer service and technical guidance!