Borgman Reviews

User profile - Richard Hodgson.
Richard Hodgson
Great personable experience. No hassles. Honest straight forward no pressured sales experience. I would definitely return again for another vehicle. Service department has always done a great job on my vehicles as well.
User profile - megan hall.
megan hall
Jon Harwood helped my mom get her first “nice car”. She had an urgent need, and was incredibly stressed. She didn’t know what kind of car she wanted, how the process worked, and Jon helped her find the perfect car for her, in her budget, in the timeline she needed. 100/10 experience! I will be purchasing my next car from here, from Jon.
User profile - Paul Dare.
Paul Dare
Nick was great! Super responsive but also low pressure and flexible with our schedule. Once we landed on the vehicle we were interested in, he pulled it, warmed it up and had it ready to test drive when we pulled in. He was cool with negotiations and we walked away with the deal we wanted. Very happy with our first experience at Borgman.
User profile - Barbara Russo.
Barbara Russo
Skip at Borgman Ford is always a pleasure to work with. He's incredibly helpful, knowledgeable, and truly cares about making the process easy and stress free. Every experience I've had with him has been excellent. Highly recommend asking for Skip!
User profile - 스티치.
스티치
Jon Harwood did his best to help me get a deal at a fair and reasonable price, and he kindly explained everything in detail. Thanks to him, I was able to purchase a car I really like and had a great overall experience. Thank you for the smooth transaction—I highly recommend this place.
User profile - Yoon Ha.
Yoon Ha
Jon with a great service and a great deal!
User profile - Ashley Vader.
Ashley Vader
My husband and I enjoyed our experience purchasing our first family car with Jon Harwood. He was very knowledgeable and helped us get the best deal for our budget!
User profile - Eric Deuker.
Eric Deuker
Fair deal and worked with me to make sure we got the right vehicle, walk through was comprehensive and informative. Finance manager was very knowledgeable and clear on all the details. Great experience.
User profile - Arvil Cruce.
Arvil Cruce
Due to the weather I haven't been able to drive it very much, but loved the car very much when I was able to drive !
User profile - Danielle Sheeran.
Danielle Sheeran
I had the absolute worst morning. I just picked up my Mazda from a (different) repair shop yesterday only to wake up today with a tire light along with some other issues with my vehicle. I stopped into the quick lube which I believe was the Ford side of things? Mazda was closed. Anyway…the service writer was so kind and helpful. They were busy and he still got me in right away. The two young men that helped me with my tire fixed it right away and explained everything when they were done! So professional, helpful and kind. Appreciate you all!!
User profile - Gary Schinske.
Gary Schinske
People were polite respectful and especially helpful. Matt Borgman was fantastic. I love my new Lariat.
User profile - Cailey Krueger.
Cailey Krueger
Great experience with Borgman Mazda, Logan was super helpful and made it painless to purchase a new car.
User profile - steve diethart.
steve diethart
Logan was great to work with.
User profile - Shawna Riggs.
Shawna Riggs
Logan and Brett were very easy to work with. Great experience.
User profile - mike krieger.
mike krieger
Loved the Mazda franchise
User profile - Aharon D..
Aharon D.
Worked with Jon H. at Borgman Mazda. Did a great job and answered all questions, kept me informed and transparent. I would go back to him again in the future.
User profile - Ryan Ruis.
Ryan Ruis
Amazing customer service working with Caleb! We did not feel pressured at all, something we have never experienced buying at car. We will 100% recommend and come back for future purchases!
User profile - Ryan.
Ryan
Caleb was amazing and super patient. Helped us make the right decision and the process was quick /painless.
User profile - Tyler McDaniel.
Tyler McDaniel
Jon in service was great to deal with. Took care of a recall I did not know about.
User profile - michelle chvala.
michelle chvala
I have a new Escape. A parking ramp gate came down on top of my rear wiper knocking the wiper blade off. An auto parts store tried to help me install a replacement but could not get wiper on. I was referred to my dealership. LaFontaine service dept had me pull into a warm garage at 4:45 on a snowy Friday. A nice sevice man in dress clothes tried to repair current blade. He could not and he asked if I already purchased a replacenent. I had a new part from another business. He happily used that new part, fixed my rear wiper and sent me on my way, no charge. I had to work that snowy weekend and very much appreciated having my wiper working and with the help of very nice service folks at LaFontaine. Thank you, again! Michelle C.
User profile - Jackie Sowle.
Jackie Sowle
Skip was great! He made the entire process smooth and easy! I was in and out in very little time with the car of my dreams! I did not feel pressured or surprised at any time. I would definitely recommend them to anyone!!
User profile - aaron henney.
aaron henney
Skip was more than helpful with info!!!!
User profile - Thom Banninga.
Thom Banninga
Caleb helped me incredibly well on a whim visiting today, great service, communication and turnaround time! Thoroughly recommend working with Borgman if you want a great vehicle and deal
User profile - Jeffrey A Ogg.
Jeffrey A Ogg
everything went well
User profile - Charity Henkelman.
Charity Henkelman
Special thanks to Kevin and the service guys for making my cruise control sensor stop it's continual beeping! Appreciate the communication and prompt work. Drove to Lansing today and smiled the entire way. Thanks guys!
User profile - Jason Rigterink.
Jason Rigterink
We had a great experience purchasing a used vehicle here! Brandon W. did a fantastic job. Highly recommended!
User profile - Angel Miller.
Angel Miller
I had a great experience purchasing a Mazda CX-5 from Caleb and Logan at Borgman. They were both very respectful, patient, helpful, and responsive. Caleb was especially patient and stayed late to help us. Caleb even aired out the car on pickup day to remove the new car odor that I oddly don’t care for lol. The entire process was seamless! Thank you Borgman!
User profile - Nia Money.
Nia Money
Jon gave excellent customer service and made everything go by smoothly! Very likely to come again
User profile - Elijah Turner.
Elijah Turner
Jon gave excellent customer service and made the process run smooth and fast as possible
User profile - Paul Bouma III.
Paul Bouma III
Nick, our sales person was phenomenal through the process from the initial order months ago to the time of delivery this week. He was thorough, honest and most professional. I would recommend Borgman Ford For all of your vehicle needs.
User profile - Jada Millhisler.
Jada Millhisler
I had a great experience purchasing a car at Borgman Mazda with the help of Logan and Brett. They were both very knowledgeable, transparent, and patient with me as a first-time car buyer. The two of them made what I thought was going to be a stressful experience seamless and enjoyable. Thank you both for your help!
User profile - Joe Fox.
Joe Fox
Had a great experience buying from Borgman. Bill Firn helped us get the car we wanted and worked with us through the whole process
User profile - The Grants.
The Grants
—-First Class Service—- From hello to delivery of the vehicle, Billy was what you look for when marking a purchase.
User profile - Daniel Laidlaw.
Daniel Laidlaw
Billy Firn is OUTSTANDING!! His customer service and follow up are second to none!! Looking forward to definitely doing more business with him in the future! Great job Billy..thanks again for everything! I won't go anywhere else! Daniel Laidlaw
User profile - Michael White.
Michael White
I would recommended any to see the salesman Logan Vankampen here at Borgman Mazda he is very compassionate in finding the right vehicle for you. He helped me and my fiance out in getting a 2025 CX-50 AWD premium plus and she loves it with Boise sound system . Thank you Borgman Mazda..
User profile - 27 KBowman.
27 KBowman
I went in for oil change at Borgman Mazda and spoke with the service department that I may be looking to up grade onto a different vehicle and they referred me over the sales department. I meet with Logan Vankampen that helped me find the perfect Cx-50 AWD premium plus and I loved my vehicle even more coming from the CX-5 which I loved to but I wanted a little more room and some perks with it too. Thank you Borgman Mazda for working with my sales person Logan Vankampen to working with finance Brett that was awesome at explaining the different product to help maintain my vehicle and lastly I really learned a lot from the Cody from the service department about each one of these vehicles that sold me on my final decision..
User profile - Jackie Marlow.
Jackie Marlow
If your in the market for a New Vehicle be sure to ask for Jon Harwood. He was phenomenol to work with from beginning to end. He really works hard to get the right deal for you! Thank you Jon, it has been a pleasure working with you!
User profile - Kelsey Brower.
Kelsey Brower
Billy Firn does a great job and is very trustworthy.
User profile - Ada Indoor.
Ada Indoor
I purchased my second vehicle from Skip yesterday! Very easy to work with, reliable and trustworthy! I highly recommend going to see him if you are looking for a vehicle. Skip, I appreciate you sir!
User profile - Kevin Johnston.
Kevin Johnston
Been buying from Borgman for 5 years now. Billy Firn has been hands down the best salesman I've dealt with, across multiple dealerships and brands, and he's sold us 3 vehicles alone, and we plan to work with him again in the spring as a lease expires. Trust is paramount when looking at cars and I've felt he has always had our best interests in mind.
User profile - Kimberly luu.
Kimberly luu
Overall, had a great interaction with the dealership and Logan who helped me and my parents find a car. Quite understanding, respectful, and patient with us. While there was a slight wait time as they are busy, we were able to have enough time to think and talk about the specific specs we wanted. Nothing felt rushed and we came out with a car with little to no hassle!
User profile - Phuoc Luu.
Phuoc Luu
We brought our first new car with the help of Logan Vankampen. He is extremely understanding and walked us through all the options. I am glad I made the purchase CX 5 2025.
User profile - Thanh Luu.
Thanh Luu
Great dealership. Specifically, we dealt with Logan V. He’s a kind person that treats customers with kindness and understanding. Really sat through the whole interaction and came out with a car in no time with all the specs we wanted!
User profile - Paul Luu.
Paul Luu
Logan Vankampen provided excellent service. I recommend him and he is very understanding to deal with for our first car. We brought the CX5 Premium plus.
User profile - Josh Lach.
Josh Lach
When you’re in the market for a vehicle, contact Billy—he’s reliable, professional, and someone I trust completely.
User profile - David Paquet.
David Paquet
Go see Billy if you're in the market for a new or used car!!
User profile - David Paquet.
David Paquet
Go see Billy if you're in the market for a new or used car! A great guy to buy a car from!
User profile - Susan Sweet Swanson.
Susan Sweet Swanson
Billy made everything very easy. They did not have the vehicle that I wanted on the lot, so he got one from another state. Top notch.
User profile - Mike s.
Mike s
I highly recommend coming here easy to work with no Hassle!! If you want a great salesman, look up Caleb he’s the man!!
User profile - Jodi Slinkard.
Jodi Slinkard
Caleb Vaheest was very helpful and streamlined the process for using getting us into our new vehicles. We will be back again for sure!