Borgman Reviews

User profile - Jason Rigterink.
Jason Rigterink
We had a great experience purchasing a used vehicle here! Brandon W. did a fantastic job. Highly recommended!
User profile - Angel Miller.
Angel Miller
I had a great experience purchasing a Mazda CX-5 from Caleb and Logan at Borgman. They were both very respectful, patient, helpful, and responsive. Caleb was especially patient and stayed late to help us. Caleb even aired out the car on pickup day to remove the new car odor that I oddly don’t care for lol. The entire process was seamless! Thank you Borgman!
User profile - Nia Money.
Nia Money
Jon gave excellent customer service and made everything go by smoothly! Very likely to come again
User profile - Elijah Turner.
Elijah Turner
Jon gave excellent customer service and made the process run smooth and fast as possible
User profile - Paul Bouma III.
Paul Bouma III
Nick, our sales person was phenomenal through the process from the initial order months ago to the time of delivery this week. He was thorough, honest and most professional. I would recommend Borgman Ford For all of your vehicle needs.
User profile - Jada Millhisler.
Jada Millhisler
I had a great experience purchasing a car at Borgman Mazda with the help of Logan and Brett. They were both very knowledgeable, transparent, and patient with me as a first-time car buyer. The two of them made what I thought was going to be a stressful experience seamless and enjoyable. Thank you both for your help!
User profile - Joe Fox.
Joe Fox
Had a great experience buying from Borgman. Bill Firn helped us get the car we wanted and worked with us through the whole process
User profile - The Grants.
The Grants
—-First Class Service—- From hello to delivery of the vehicle, Billy was what you look for when marking a purchase.
User profile - Daniel Laidlaw.
Daniel Laidlaw
Billy Firn is OUTSTANDING!! His customer service and follow up are second to none!! Looking forward to definitely doing more business with him in the future! Great job Billy..thanks again for everything! I won't go anywhere else! Daniel Laidlaw
User profile - Michael White.
Michael White
I would recommended any to see the salesman Logan Vankampen here at Borgman Mazda he is very compassionate in finding the right vehicle for you. He helped me and my fiance out in getting a 2025 CX-50 AWD premium plus and she loves it with Boise sound system . Thank you Borgman Mazda..
User profile - 27 KBowman.
27 KBowman
I went in for oil change at Borgman Mazda and spoke with the service department that I may be looking to up grade onto a different vehicle and they referred me over the sales department. I meet with Logan Vankampen that helped me find the perfect Cx-50 AWD premium plus and I loved my vehicle even more coming from the CX-5 which I loved to but I wanted a little more room and some perks with it too. Thank you Borgman Mazda for working with my sales person Logan Vankampen to working with finance Brett that was awesome at explaining the different product to help maintain my vehicle and lastly I really learned a lot from the Cody from the service department about each one of these vehicles that sold me on my final decision..
User profile - Jackie Marlow.
Jackie Marlow
If your in the market for a New Vehicle be sure to ask for Jon Harwood. He was phenomenol to work with from beginning to end. He really works hard to get the right deal for you! Thank you Jon, it has been a pleasure working with you!
User profile - Kelsey Brower.
Kelsey Brower
Billy Firn does a great job and is very trustworthy.
User profile - Ada Indoor.
Ada Indoor
I purchased my second vehicle from Skip yesterday! Very easy to work with, reliable and trustworthy! I highly recommend going to see him if you are looking for a vehicle. Skip, I appreciate you sir!
User profile - Kevin Johnston.
Kevin Johnston
Been buying from Borgman for 5 years now. Billy Firn has been hands down the best salesman I've dealt with, across multiple dealerships and brands, and he's sold us 3 vehicles alone, and we plan to work with him again in the spring as a lease expires. Trust is paramount when looking at cars and I've felt he has always had our best interests in mind.
User profile - Kimberly luu.
Kimberly luu
Overall, had a great interaction with the dealership and Logan who helped me and my parents find a car. Quite understanding, respectful, and patient with us. While there was a slight wait time as they are busy, we were able to have enough time to think and talk about the specific specs we wanted. Nothing felt rushed and we came out with a car with little to no hassle!
User profile - Phuoc Luu.
Phuoc Luu
We brought our first new car with the help of Logan Vankampen. He is extremely understanding and walked us through all the options. I am glad I made the purchase CX 5 2025.
User profile - Thanh Luu.
Thanh Luu
Great dealership. Specifically, we dealt with Logan V. He’s a kind person that treats customers with kindness and understanding. Really sat through the whole interaction and came out with a car in no time with all the specs we wanted!
User profile - Paul Luu.
Paul Luu
Logan Vankampen provided excellent service. I recommend him and he is very understanding to deal with for our first car. We brought the CX5 Premium plus.
User profile - Josh Lach.
Josh Lach
When you’re in the market for a vehicle, contact Billy—he’s reliable, professional, and someone I trust completely.
User profile - David Paquet.
David Paquet
Go see Billy if you're in the market for a new or used car!!
User profile - David Paquet.
David Paquet
Go see Billy if you're in the market for a new or used car! A great guy to buy a car from!
User profile - Susan Sweet Swanson.
Susan Sweet Swanson
Billy made everything very easy. They did not have the vehicle that I wanted on the lot, so he got one from another state. Top notch.
User profile - Mike s.
Mike s
I highly recommend coming here easy to work with no Hassle!! If you want a great salesman, look up Caleb he’s the man!!
User profile - Jodi Slinkard.
Jodi Slinkard
Caleb Vaheest was very helpful and streamlined the process for using getting us into our new vehicles. We will be back again for sure!
User profile - Mike O'Sullivan.
Mike O'Sullivan
Call and ask for Billy if you are in the market for a car. Very trustworthy and professional service from Billy and I highly recommend to all of my friends and family.
User profile - Angelique Nowak.
Angelique Nowak
We greatly appreciate Billy's knowledge and integrity.
User profile - Kyle Billin.
Kyle Billin
We have always had a great experience at Borgman, specifically working with Skip. He has helped us purchase a couple vehicles in the recent years, and went above and beyond to find the exact vehicles we were looking for and the entire process was stress-free. We look forward to working with Skip on future purchases!
User profile - Jodi Stone.
Jodi Stone
I just recently leased a 2025 Bronco with Skip @ the Grandville location. He is awesome & really works hard to find you the right vehicle. This is my third lease with him & I wouldn't go anywhere else!
User profile - Steven Coomes.
Steven Coomes
I had a great experience with Billy Firn as my sales rep when I was purchasing a truck!
User profile - Dylan Tooch.
Dylan Tooch
Billy Firn is as good as it gets with anything to do with the car industry. He’s also as good as it gets in general! Cannot recommend him enough.
User profile - Melanie Spence.
Melanie Spence
Had a bit of a panic as my winter beater was in the shop and too expensive to fix and I needed something new quickly. Since I didn't know what I wanted Billy Firn did a great job at letting me test drive several options and then finding me a great deal on a 2025 Escape. He also was super helpful dealing with the trade in and accommodating a last minute schedule change to get the new car. Highly recommend!
User profile - Brandon Spence.
Brandon Spence
Worked with Billy Firn on turning my old F150 lease and picking out a new one a couple weeks ago. He was great to work with. Worked well over email and was quick and easy when we came in.
User profile - Aimee Westhouse.
Aimee Westhouse
Billy Firn has gone above and beyond for our family. He not only helped my husband buy his car, he helped my dad as well!
User profile - Kelsie Firn.
Kelsie Firn
Billy Firn was wonderful to work with. He really listened to our needs and wishes, and worked hard to get us a great car for our family. He is low pressure and truly cares. I would highly recommend working with him in your next vehicle search!
User profile - Cheri Phillips.
Cheri Phillips
Love my new explorer!! And thank you skip for the awesome customer service!!
User profile - Mark Fjelsted.
Mark Fjelsted
Next time you're in the market for a vehicle, make sure you talk to Billy! Incredibly knowledgable about the Ford lineup and their inventory, and clearly makes it a priority to find the right fit your needs. He's patient, not pushy, and extremely communicative. Can't recommend Billy and Borgman enough!
User profile - Erin Tooch.
Erin Tooch
Billy Firn is geniune and dedicated. He takes great care of the people around him and always goes out of his way to help family, friends, and customers. If you’re in the market for a new or preowned car, and want to work with someone who is honest and hardworking, Billy is your guy!
User profile - Patti Richardson.
Patti Richardson
We have bought our cars from here for years. Both new and used. Skip ALWAYS takes GREAT care of us. I wouldn't buy a car anywhere else or from any other salesman.
User profile - Charity Schipper.
Charity Schipper
if you are looking for a new or pre owned vehicle go see Skip at borgman ford. the only regret you will have is if you go to anyone else!
User profile - josh verburg.
josh verburg
Was in need of a new car and Justin Schipper did not disappoint made everything smooth sailing and had me in a new vehicle within a couple of hours
User profile - John Norton.
John Norton
Bought a new car from Billy Firn last month and he was fantastic! He was very knowledgable about the vehicle and the ordering process. He kept me up-to-date on the manufacturing, shipping and vehicle arrival status. When it came time to pick it up, the car was ready, clean and on display! All the paperwork was quick and easy and he was so helpful teaching me all the features of the car! I would definitely buy from him again!
User profile - benable226.
benable226
Have worked with Billy Firn in the past and would highly recommend him from the sales dept. Would use him again!
User profile - Kristy Norton.
Kristy Norton
Billy Firn was friendly, helpful and professional! He streamlined the buying process and was very knowledgeable. We are very impressed with him and Borgman Ford.
User profile - Pam Hutchison.
Pam Hutchison
Nick the salesperson was wonderful he went above and beyond to help with any questions and he front end had a blemish scratch that looked like they tried to fix it and we noticed when we got home and he jumped right in said bring back and we will Address it he also put up with my constant questions and always responded immediately you need caring young men like Nick Antuma
User profile - Rowan Leo.
Rowan Leo
This was the best car buying experience I've ever had! Jim was a pleasure to work with. He and the team found a car within my budget, answered any questions I had, and helped us close quickly and at a better rate than I'd walked in with. Thank you!!
User profile - David Rawles.
David Rawles
Buying my wife’s 2024 Ford Expedition was an absolute first-class experience thanks to Billy Firn. From start to finish, Billy was incredibly professional, attentive, and genuinely committed to making the process smooth and stress-free. His knowledge, communication, and customer-first approach made all the difference. We couldn’t have asked for a better experience — Billy truly went above and beyond. Highly recommend!
User profile - Brent Bassett.
Brent Bassett
I purchase a beautiful new F-150 from Billy Firn at Borgman Ford and Billy was wonderful to work with and I would highly recommend Billy and Borgman Ford.
User profile - Rachel Brown.
Rachel Brown
Skip has been amazing! Always super helpful and knowledgeable! Thanks for a great F150! Still the best truck we have ever owned
User profile - Nate Verbeek.
Nate Verbeek
My sales person Brandon did a great job communicating and making the purchase process easy.