Borgman Reviews

User profile - Pat Arrowood.
Pat Arrowood
Borgman found just what I was looking for in a vehicle and in my price range. They went above and beyond in customer service, made sure all questions were answered and everything was to my satisfaction. I couldn't ask for a better experience. Thank You Borgman.
User profile - C Eby.
C Eby
We had a fantastic experience buying a car from Ethan Post at Borgman Mazda! From the time I inquired online to the time I signed the papers, we felt well taken care of. When we first arrived (at opening on a Saturday) Ethan was already helping another customer, so Logan stepped in to help us in the meantime. He definitely deserves a shout out for his kind and professional help while Ethan was busy, even though he wasn’t the one getting the sale! We had a lot of questions during the purchasing process, especially as my husband diligently checked the financial numbers, but the deal was executed both fairly, and honestly, with full transparency. Ethan listened to our needs and did not push for anything more than what we stated we wanted in a car. We were also impressed with Mazda’s generosity by honoring military veterans with a discount, and a “current Mazda owners” discount as well. I highly recommend Borgman Mazda and Ethan as a sales associate. He was very knowledgeable and patient with us. You won’t be disappointed.
User profile - Justin Arbogast.
Justin Arbogast
Came in to work with Justin Schipper for a surprise for my wife. We traded in her vehicle for a new Bronco and he was awesome. Kept everything as a secret for her and I was able to surprise her with the new ride! Amazing service, fast and also considerate to our needs. Didn't try to force us into something we didn't want/need. I'll buy all of my vehicles from Skip and Borgman.
User profile - Jeanne Marie Laroque-T.
Jeanne Marie Laroque-T
During my time at Borgman’s I had the pleasure of being greeted by Melissa. She is very kind and attentive. She made sure I was comfortable and that my needs were met. She offered beverages and kept me company while waiting for my appointment. Her cheery disposition and kindness made me feel at ease. I hope everyone who visits Borgman’s customer service has the pleasure of meeting her because she will make sure you are cared for.
User profile - Todd Leva.
Todd Leva
We have worked with Justin "Skip" Schipper on maybe our 4th or 5th vehicle through him recently. Skip is an outstanding sales person, but even more so, Skip is a remarkable human being. Employed in the mental health field, I know authenticity when I see it and interact with it. Skip is as authentic as they come. For that matter, the people at Borgman are also genuine. It is rare to find in today's world it seems, but when I see it, it deserves recognition.
User profile - Doug Miller.
Doug Miller
Prompt friendly service always
User profile - Matt Vail.
Matt Vail
My wife and I just bought a new car from Skip! Couldn’t have been any easier! Skip and everyone else there made us feel so welcomed and at ease throughout the entire process. We never felt pressured or rushed and had all of our questions and concerns answered honestly and with great care! We will definitely be back for our next car and would recommend anyone else do the same!
User profile - Jordan Ball.
Jordan Ball
Skip was the best! So easy to work with, genuine and got it done for us fast. I can’t recommend going to see him at Borgman enough. We will only continue our future car purchases with him there. The gentleman we worked with for the finance process was great too. 10/10 recommend!!
User profile - James Clark.
James Clark
Skip was amazing! We’ve leased 8 cars from him over the last 12 years. Fantastic experience, fantastic sales person!
User profile - Cathy Zimmerman.
Cathy Zimmerman
Logan was awesome to work with he was patient kind and trustworthy! Absolutely wonderful customer service! Even Brett, the finance manager was extremely helpful And trustworthy! Would recommend Logan annd Brett and Borgman Mazda to everyone!
User profile - Rick Otterbein.
Rick Otterbein
Love the new Fusion I bought here. Jim in used cars is great!! I walked in with a set amt. and he found me exactly what I needed. All the staff is very friendly and they went above and beyond to try to help me find my new car. I even left with a full tank of gas! Highly recommend Borgman Ford for your next car need.
User profile - Callisto Acres.
Callisto Acres
My experience was top notch. James V was my salesman. Everything went smooth from the sale to the financing. Financing was able to save me 2 points from other lenders. Also gave me in my oppinion a competitive payout on my trade in. I will definitely go here again for my next auto purchase.
User profile - Joe D.
Joe D
Great and helpful personal here.
User profile - Matt Adams.
Matt Adams
Great sales staff! Not the typical pushy sales experience. Chris Roby was excellent to deal with when handling my new truck purchase.
User profile - Evan Shepard.
Evan Shepard
Jake Brower in preowned vehicle sales goes above and beyond for his customers. He continues to offer us excellent customer service. If you are in the market for a new or preowned vehicle, you will not be disappointed with him!
User profile - Richard Cooley.
Richard Cooley
It was great that Borgman’s sent a tech person right to my house to take care of the recalls. Their representative was personable and professional. He explained everything he was doing. It was obvious that he enjoyed his job.
User profile - April Engstrom Harris.
April Engstrom Harris
I worked with Brandon and Curtis. They made everything go super smooth and stress free! Super happy with the service and my new car :)
User profile - Mitch Zaverl.
Mitch Zaverl
I’ve been buying cars and trucks from Borgman for years. Very friendly staff, sales isn’t pushy. I really enjoy the level of care on the service side of things as well. I’ve referred people and they have gotten the same treatment. Pretty good group of people.
User profile - Amanda Lubbers.
Amanda Lubbers
We just completed our second vehicle purchase at Borgman Ford, and once again, Brandon B and Brandon C made the entire process seamless. It is rare to find a team you can trust year after year, but these guys truly listen and deliver every time. We couldn't be happier with our experience and will definitely be back for the next one. Highly recommend working with the Brandons!
User profile - Arnesh Bose.
Arnesh Bose
Took the car in for service and was charged for diagnosis even though I was told it was under warranty. I did leave a review for it and was promptly replied by the manager. Not only did he apologized for it but refunded the fee. I appreciate Borgman for making it up and have reinstated my faith in coming back there not just for service but more. I was surprised with my bad experience as I have been coming there for over six years (Ford and Mazda) and always left with a positive impression. Would recommend them 100%, if you have a bad experience atleast talk to the higher up for a resolution.
User profile - Robyn Wierenga Turnbull.
Robyn Wierenga Turnbull
Nick Antuma continues to be an amazing salesman and the service has been perfect.
User profile - Deborah DeVoe.
Deborah DeVoe
My salesman reached out to me to trade in my lease on my Ford Escape a little early so that I would get what I wanted since they have discontinued making them. Borgman had 2 Escapes that were exactly what I wanted. All of the paperwork and financial work was completed efficiently within a week and I was able to get my new care without any difficulties or bad experiences. Borgman has always taken care of me and my cars. I trust them to do so and they are very kind and helpful as well. Hats off to Billy Firn who took the time and great care to complete everything I needed. He even was patient with me when I was checking with family to see if anyone wanted to purchase my trade in care. Thank you so much !!! I won't go anywhere else!!
User profile - Steve Bui.
Steve Bui
I had a great experience at Borgman Mazda. Logan was super patient and helpful with my purchase of a CX-50. They walked me through everything and did so at a friendly and professional manner. It was great experience.
User profile - T Brown.
T Brown
Everything done as quoted. Great team work.
User profile - Hayden Pattock.
Hayden Pattock
This is our second car from this dealership. We had such a great experience with Caleb on our first car we went to him again when we were ready for a second. I wanted a Mazda 3 and the particular one I wanted he found in Troy Michigan and had it sent to the dealership near us within a week. He is very easy to work and very personable. He definitely did some leg work for us. He takes his time with you. Outstanding service!!! Brett in the finance department was great as well, second time we worked with him. Very detailed and professional. I will definitely return to this dealership for all of our car's needs. Todd Pattock
User profile - Janiece Nichols.
Janiece Nichols
Just drove off with our new ride! Working with Logan and Brett. Best car buying experience ever!
User profile - Wyatt.
Wyatt
I threw John and his team the challenge of helping me purchase a car this week. Being 2 states away in Minnesota, there was some extra work that needs to go into it. They helped me orchestrate the purchase, delivery, along with mailing documents back and fourth. Their attentiveness to the matter and dedication to helping me is ten fold of what I was receiving from other dealerships. Thank you John and thank you to the Borgman Mazda team for making this possible. I highly recommend for anyone in the surrounding area looking to purchase a vehicle.
User profile - Marcy Makino.
Marcy Makino
Caleb was great to work with. He was knowledgeable, patient and so helpful with purchasing a new vehicle. Made things so easy!
User profile - Andrea Harwood.
Andrea Harwood
Jon over at Mazda was great to work with. Very trustworthy and gave me the absolute best price. Very knowledgeable and appreciated his honesty.
User profile - dennis Burris.
dennis Burris
The purchase of my truck went great. Everybody I dealt with was top notch
User profile - Mike DeKuiper.
Mike DeKuiper
Mr. David Love was great to work with in the purchase of our used vehicle. Honest, understanding, willing to work with you to set you up for success, and a great help distracting our kids during the longer financing process. Highly recommend!
User profile - Carole Olmstead.
Carole Olmstead
Greeted us right away. Very knowledgeable and helpful. I would buy another car from him.
User profile - Beyond Order.
Beyond Order
Caleb is the man to work with! Greeted us quick and prompt made the process easy and smooth!
User profile - Mugagga Kawuki.
Mugagga Kawuki
Lorgan was excellent to work with, gave me a good deal and made the car buying experience even better and smoother
User profile - Renee Hickerty.
Renee Hickerty
Logan was fantastic. Recommend him to anyone looking for a car.
User profile - Terry Hickerty.
Terry Hickerty
Logan was spectacular to work with. Not pushy and made sure we left happy in a new car
User profile - JM W.
JM W
Loved working with this dealership. They were very fair and reasonable. I will be back the next time I need to purchase a car.
User profile - Ryan Sterenberg.
Ryan Sterenberg
Skip was great to work with. I would definitely buy here again.
User profile - Dawn Hogan.
Dawn Hogan
Caleb was so easy to work with, very professional and was able to answer every question I had. Would highly recommend him
User profile - Katie Tast.
Katie Tast
Came into Borgman Mazda to lease a Mazda CX-50. It was my first time leasing a vehicle. Jon was very transparent through the whole process. I felt super comfortable. I would highly recommend visiting Borgman Mazda, if your looking to buy or lease your next vehicle.
User profile - Saul Justiniano.
Saul Justiniano
We leased a new Mazda with Jon Harwood. It went smooth, we were undecided but he showed all the options until we found exactly what we want.
User profile - Clare Kuiper.
Clare Kuiper
Worked with Nick Lambert’s who did a great job and showed me different options. Am very happy with my 2025 Ford ranger.
User profile - Maui Mackey.
Maui Mackey
Super nice and were very easy to work with especially being 2.5 hours away from them
User profile - Aubrie Ayento.
Aubrie Ayento
Just got my first ever car from here!!! would 100% recommend seeing Jon. Made my experience great and was very kind!
User profile - Marc Thomas.
Marc Thomas
Good Customer Service!
User profile - Sean Flanagan.
Sean Flanagan
We just wrapped up a pretty big deal here and I couldn’t be happier with how everything went. We traded in our leased F-150, picked up a new F-150 lease, and also traded our 2011 F-150 toward a used 2023 Explorer ST. A lot of moving parts, and Skip handled all of it like a pro. Skip was knowledgeable, patient, and straight up easy to work with. No pressure, no games, just clear communication and actually listening to what we were trying to accomplish. He made what could have been a stressful process feel smooth from start to finish. If you’re buying or leasing at Borgman Ford, ask for Skip. Highly recommend.
User profile - Thomas Harp.
Thomas Harp
Jason is the best we went from berger when having our chevy to borgman when buying our bronco and the service and the kindness is total night and day. would recommend this service department to everyone
User profile - Heather Gordon.
Heather Gordon
Great customer service! Made the car buying process easy!
User profile - Damion Morgan.
Damion Morgan
Caleb did a great job helping my family get into a brand new Mazda! Very professional and friendly!!
User profile - Dustin Inman.
Dustin Inman
Caleb was a joy to work to work with. Very informative and professional. Will be coming back in the future for any other vehicles