Borgman Reviews
Jim Blanchard
Billy Firn greeted me and asked me if I needed assistance immediately upon entering the dealership. His demeanor was not pushy or aggressive, but friendly and genuinely interested in assisting me. As I progressed through the purchase process, I found that he was also very knowledgeable, prompt, and a great person with which to transact my car purchase. Matt, who handled the closing, was also very friendly, knowledgeable, and helpful. The receptionists, Melissa and Colleen, will greet you and make you feel very comfortable when you come into the Borgman dealership. I definitely recommend Borgman Ford Mazda based upon my purchase experience with them.
Ernie Smith
Good service.
Hassan Saab
Buying a car with David Love was smooth from start to finish. Great service, cool guy, and easy to work with. If you’re looking for a car, hit up David!
Roxann Tustin
Not from the area, did some research online looking originally at Mazda CX-9 used vehicle. Talked back and forth with Jon Harwood, test drove some cars later on. Ended up falling in love with their certified pre owned CX-90 and I can say Jon was so helpful, knowledgeable, and responsive. He did everything in his power to get me a good deal and make sure I was taken care of. I will definitely recommend him to anyone I know looking for a Mazda or other used cars.
Drew Fechter
I can only tell you about the service center, but there are many things I can tell you:
1. I was impressed - admittedly, not so difficult.
2. My Brother-in-law was impressed - very difficult!
Prices were reasonable and the service was excellent. Cody at the front counter was incredibly knowledgeable, friendly, and helpful. He outlined everything clearly, including which concerns we had were safety critical and which we could delay without catastrophic failure.
The work was done efficiently, and I got to sit in a comfortable (and beautiful) waiting room. My BIL is likely to buy his and my sister's next cars here based on this experience alone. Very well done.
Courtney Page
Service at Borgnine Mazda was easy and efficient. Caleb was a great salesman and provided us with great care while navigating a new car sale. Highly recommend!
Randall Hartgerink
Excellent response to a question.
Leeza J
Caleb and Brett made buying a car so easy! I will be telling my friends and family to come to Borgman! Thanks for everything!
Taylor Jezak
If you’re tired of being “sold” and just want someone who will treat you like a human, Caleb is your guy. Borgman is the place. End of story.
From the moment I sat down, it was clear this wasn’t going to be the typical dealership experience (I know you know what I’m talking about- the pressure to make a purchase, being pushed into a lease, and being made to feel like you would rather pull your own teeth than sign the paperwork at the end).
Caleb was genuine, easy to talk to, and somehow managed to answer all my questions without making me feel silly or rushed. Which, I have learned, is unfortunately a rare skill in the car world.
Caleb took the time to actually listen to what I needed, and not once did I feel pressured into anything. On top of that, he kept me laughing through the whole process—which, let’s be honest, is not something anyone expects when they’re signing paperwork and talking numbers.
It’s obvious that Caleb—and really the whole Borgman team (shout out Brett!)—cares more about people than pushing inventory. The experience felt honest, relaxed, and even enjoyable.
This was my first time buying a car from a dealership, however, Borgman was my 5th and final stop in my car searching journey. I couldn’t be happier with my experience and the team!
Shawn McClurken
Jon was very respectful good and great at helping us make a great decision on a vehicle
Marjorie Lauria
Jon did an amazing job getting us into a brand new CX-90. He answered all the questions with confidence and was very friendly.
Kristin Comstock
Go see David Love! I went in for a test drive and didn't plan to purchase a vehicle that day, but David made the process so easy and smooth and was not pushy at all. As a female this can be a bit scary to do alone. Go see David if you're looking for a new vehicle.
zeee75
I highly recommend working with Don Johns. Flexible, great communication, no annoying high pressure sales tactics, and excellent attention to detail. I’ll be referring my friends/family/colleagues to Don.
claire holroyd
Jon, James and Brett were great in my car buying process, they have the best prices and service in Michigan
Nothing but good things to say about them and the Mazda brand
Ramses Amon Jordan Martinez
Jake treated me with great hospitality and kindness. He answered every question thoroughly that I had. Would recommend this dealership to anyone that is trying to get a vehicle.
Dave Draft
Jon Harwood is a fantastic sales representative- 10 of 10
Elizabeth Fannon
I just leased my fourth car with Justin Schipper at Borgman. He is the best and so easy to work with. Seamless process from start to finish. We have been so happy with Borgman and would recommend them to anyone. We will be back to work with Justin and the whole team at Borgman.
christine felde
Working with Chris Roby for my Mazda purchase has been a great experience, I would highly recommend seeing him for your next Mazda purchase
Paul Walter
Jon was very helpful especially with the wonderful technology I couldn’t have done it wouldn’t without him. Paul Walter
Steve Wildey
Jon was a great to deal with will definitely come back
Dora Wildey
Jon Harwood was our sales representative and was so knowledgeable and personable! Great experience - thank you!
Tamara Miars
Jon was so helpful & informative giving us lots of time to test drive various models, while giving us positives to each option. He was able to search & find us exactly what we wanted! Highly recommend Borgman Mazda & Jon
lynne kindy
Great service with the purchase of our new Ford Maverick Lariat. We've never "built" a new car and waited for delivery, but it was easy!
Megan Rahall
I have not had any issues or complaints with the service, wait time, or communication. I actually bought my 2024 CX-5 at a different dealership in GR, and travel in from Kalamazoo for my appointments at this specific location. The advisors (Cody/Brent) are great, and note my name when I walk in. Highly recommend this location.
Andrew Parent
Bought a used vehicle from Brandon Wojo. Low pressure sales, and the guy is cool. Definitely recommended if they have what you want.
Rob Olson
Super easy transaction. Gave my terms. They gave me a great price. Signed paperwork 3 hrs later.
R Bo
Jon made buying a car an easy and enjoyable experience, Brett was great too. Knowledgeable staff with the best prices in Michigan. It's worth the drive to Borgman Mazda in Grandville.
Joy Daverman
Matt and his team worked with me to find my dream truck. They were all friendly, professional and quick to respond when I had questions.
tom wauben
After totally our 2023 Mazda, we went right back to Billy Firn for our second car. He was very low pressure and wanted to make sure we got the right car for us. I highly recommend using him if you are in search of a car.
B2
Excellent service and sales
Cody Lang
Jake and Donny do awesome work in repairs! Everyone at Borgman has been nice and friendly during my repairs, and when I initially bought my car from Curt. Great Service guys and continue the great work!
nguyen thao 49
I go with Jon and I am realy enjoy good deal with him!
Luc Truong
Jon H it a good he very helpful.
Tracey Hernandez
So excited to start driving my new lease Mazda CX 30! A huge shout out to Greg and Brett for the smooth transaction, knowledge and positive vibe!
Tina Halasinski
Thanks for all your help Jon Harwood and Brett.
You guys rock!!
Great service
Haley Smith
Loved working with these two. Greg Thompson and Brett. Really helped me find my dream car. Highly recommend!!!
Tracey Hernandez
So excited to start driving my new lease Mazda CX 30 today! A hug shout out to Greg and Brett for the smooth transition, knowledge and positive vibe!
Luana Johnston
Bought my 2018 subaru forester love it! My sales person was super nice and explained everything to me thank you
Larry Martin
My family has really enjoyed having Skip help us buy two brand new trucks. He is very thorough and super thoughtful. He got us a really good deal on the trade-in. I really appreciate his honesty and trustworthiness. Borgman Ford has been really good to work with on our service work as well
As a salesman myself, I can tell when someone is trying to buffalo me. Skip is not a high pressure sales person, but a very genuine gentlemen.
አዜብ ሢን
Brandon B. is an exceptionally kind and helpful young man. I strongly recommend both this dealership and Brandon without reservation.
Dina Anaya
Jim was very friendly and helpful in finding our truck. We really appreciate all that he did to help us.
Crystal Boatman
Had a wonderful experience here! The staff was great and our salesman Billy was top notch! I could not have asked for a better salesman! Will def send anyone looking for a car y'all's way!
Javier Delgado
Excellent service, all the staff very friendly
Dave Z
Kalin and his team in Commercial Services has been instrumental in keeping our fleet up and running efficiently. They are not only highly knowledgeable but also incredibly professional and dedicated to providing top-notch customer service. Always delivering prompt, reliable service, ensuring minimal downtime for our business. Thank you once again! Dave
Aron Duby
Billy Firn was great to work with! This was my first time leasing and he did a great job with explanations, questions, and giving time to make sure everything was understood. He managed to take "that color is too much" and "that color is to little" and seemingly the next morning had the perfect car on the lot. Great deal on the car, trade-in felt right, great guy to work with. Will definitely be back when the lease is up. Highly recommended.
Val Scott
Jake! Fabulous Service desk estimater!
Courteous, professional, and LISTENED to my concerns.
Shout out COLBY for showing me the tire selections, and entertaining us with movies! Both were perfect gentlemen!
Joan Medenbach
Everyone who helped us was wonderful!
Excellent service!
Tai-Ting Woo
Really nice purchasing experience with Jon Harwood. Highly recommend!
Sibyl Tsai
Jon Harwood is really nice and with professional service!! Highly recommend.
Michelle L
Awesome customer service all around, from financing to top notch salesman, David Love! This was my first time buying from this dealership and will definitely be recommending them. They will work with you to get the deal you want, check them out next time you are looking for a great vehicle.