Embed Reviews

Ethan Oney

Great place doesn’t give you the run around and no hidden fees. Caleb was polite, responsive and expeditious

Rosalia Beery

Ethan P. helped us so much with the purchase of our new Mazda cx70. We appreciate all his help and time. I highly recommend him helping people with a new car purchase!

Margaret Boenzi

I recently purchased a new Mazda and had a great experience working with Jon. From the beginning, he was responsive, knowledgeable, and easy to work with. He even worked on his day off to help keep the process moving and make sure everything came together smoothly. Jon took the time to answer all of our questions, explain our financing options clearly, and help us make an informed decision without any pressure. He was professional, patient, and genuinely focused on helping us find the right fit rather than just making a sale. The entire process was straightforward and stress-free, and I couldn’t be happier with my new vehicle. If you’re looking for someone who goes the extra mile for his customers, I highly recommend asking for Jon.

Mark Boyles

Cody Dykstra in Mazda Service earned my trust in his handling of multiple repairs to my beloved CX-5. He is a real professional. Thank you, Cody!

John Arends

Great people and great service. Communication is always so important, and they really do that well.

Meghan Bortle

Excellent experience working with Nick Lambert on purchasing our new-to-us Escape. The whole process was very straight forward, they got us the price we wanted, and we were able to walk away with the exact car we came in for. I would highly recommend this dealership to anyone going through the traditional car buying experience for the first time.

Kim Thomas

Excellent service. Highly recommend. Was very happy with my service department experience. Will definitely be going back.

Todd Koenes

Great Service as always.

Brigid B

I had the best experience at Borgman Mazda! This was my first time buying a car and Caleb was such an amazing help. He was polite and very informative. The office was gorgeous and everyone was so friendly. I will recommend this car dealership to anyone. I am very happy with my decision and very thankful to Caleb and the Borgman team.

Mattis Nordfjord

Nick Lambert is a great guy to work with! Detailed, honest and follows through.

Ricardo Corona

Ethan was great, got me a great car and great service! 10/10 would recommend

Phillip Zigterman

Everything was done in a timely fashion & the car was returned clean. Our service advisor was polite & friendly.

Joan Lawton

Great time working with John!

Kim Chrisman

Came in under the quoted cost. Once part arrived time to install was almost immediate, only a few hours. Happy customer!

Lorik Canaj

Recently bought a pre-owned 2025 CX-5 from this location. Working with Ethan P. and it was an excellent experience. Professional, accommodating and fair. I walked away with a great deal and a great vehicle same day. I would recommend Borgman to anyone looking for a Mazda.

Liz

I went in here with an appointment to check out my custom built Ford Bronco Badlands edition with Sasquatch package (that I custom built online) and I had an incredible experience! The sales associate assigned to me was out of the office (day off; I came on a Tuesday morning to avoid the crowds) and so Nick Antuma helped me out with no hiccups. He was able to locate the vehicle for me (which I think is the only one of its kind in the lot haha) and he showed me all the features (there’s a LOT of them!!!) from the trunk to the exterior, interior, removable doors and hard top, and the integrated technology. Lots and lots of features. Driving this Sasquatch car was the easy part haha anyway, I needed a breakdown of payments for this vehicle, which Nick did for me because it’s a big investment and I’d have to plan for it. I’m also not trading in any vehicles for it. So, it was nice to have a clear picture of how much I’d need to set aside for this purchase. Overall, I’m happy I came in because I’ve been putting it off for weeks and I had a really great experience. Thank you, Nick! Suggestion for the Borgman dealership owner: Make a Bronco course at one of your locations! That’ll be so great for customers to be able to try out all the off roading features, capabilities and differentials for the Broncos

Bob Knop

Working with Billy Firn was a great experience. Very professional and patient in helping us get our new car! We highly recommend Borgman Ford sales and service.

Joel Haveman

Borgman is the best dealership in town. If you are buying a car you should stop by and ask for Chris Roby. We have bought 4 cars with Chris and he provides the best service we have ever had.

Cassidy Duncan

I can’t rave enough at how simple and stress free the car buying process is here. I worked with Billy Firn and I never felt rushed or pressured at any moment, he was attentive to all my needs and allowed me time to make those big decisions. Everyone that played a part in the process was genuinely a wonderful person, I would and have been recommending coming here if you’re in the market for a car.

Pat Arrowood

Borgman found just what I was looking for in a vehicle and in my price range. They went above and beyond in customer service, made sure all questions were answered and everything was to my satisfaction. I couldn't ask for a better experience. Thank You Borgman.

C Eby

We had a fantastic experience buying a car from Ethan Post at Borgman Mazda! From the time I inquired online to the time I signed the papers, we felt well taken care of. When we first arrived (at opening on a Saturday) Ethan was already helping another customer, so Logan stepped in to help us in the meantime. He definitely deserves a shout out for his kind and professional help while Ethan was busy, even though he wasn’t the one getting the sale! We had a lot of questions during the purchasing process, especially as my husband diligently checked the financial numbers, but the deal was executed both fairly, and honestly, with full transparency. Ethan listened to our needs and did not push for anything more than what we stated we wanted in a car. We were also impressed with Mazda’s generosity by honoring military veterans with a discount, and a “current Mazda owners” discount as well. I highly recommend Borgman Mazda and Ethan as a sales associate. He was very knowledgeable and patient with us. You won’t be disappointed.

Justin Arbogast

Came in to work with Justin Schipper for a surprise for my wife. We traded in her vehicle for a new Bronco and he was awesome. Kept everything as a secret for her and I was able to surprise her with the new ride! Amazing service, fast and also considerate to our needs. Didn't try to force us into something we didn't want/need. I'll buy all of my vehicles from Skip and Borgman.

Jeanne Marie Laroque-T

During my time at Borgman’s I had the pleasure of being greeted by Melissa. She is very kind and attentive. She made sure I was comfortable and that my needs were met. She offered beverages and kept me company while waiting for my appointment. Her cheery disposition and kindness made me feel at ease. I hope everyone who visits Borgman’s customer service has the pleasure of meeting her because she will make sure you are cared for.

Todd Leva

We have worked with Justin "Skip" Schipper on maybe our 4th or 5th vehicle through him recently. Skip is an outstanding sales person, but even more so, Skip is a remarkable human being. Employed in the mental health field, I know authenticity when I see it and interact with it. Skip is as authentic as they come. For that matter, the people at Borgman are also genuine. It is rare to find in today's world it seems, but when I see it, it deserves recognition.

Doug Miller

Prompt friendly service always

Matt Vail

My wife and I just bought a new car from Skip! Couldn’t have been any easier! Skip and everyone else there made us feel so welcomed and at ease throughout the entire process. We never felt pressured or rushed and had all of our questions and concerns answered honestly and with great care! We will definitely be back for our next car and would recommend anyone else do the same!

Jordan Ball

Skip was the best! So easy to work with, genuine and got it done for us fast. I can’t recommend going to see him at Borgman enough. We will only continue our future car purchases with him there. The gentleman we worked with for the finance process was great too. 10/10 recommend!!

James Clark

Skip was amazing! We’ve leased 8 cars from him over the last 12 years. Fantastic experience, fantastic sales person!

Cathy Zimmerman

Logan was awesome to work with he was patient kind and trustworthy! Absolutely wonderful customer service! Even Brett, the finance manager was extremely helpful And trustworthy! Would recommend Logan annd Brett and Borgman Mazda to everyone!

Rick Otterbein

Love the new Fusion I bought here. Jim in used cars is great!! I walked in with a set amt. and he found me exactly what I needed. All the staff is very friendly and they went above and beyond to try to help me find my new car. I even left with a full tank of gas! Highly recommend Borgman Ford for your next car need.

Callisto Acres

My experience was top notch. James V was my salesman. Everything went smooth from the sale to the financing. Financing was able to save me 2 points from other lenders. Also gave me in my oppinion a competitive payout on my trade in. I will definitely go here again for my next auto purchase.

Joe D

Great and helpful personal here.

Matt Adams

Great sales staff! Not the typical pushy sales experience. Chris Roby was excellent to deal with when handling my new truck purchase.

Evan Shepard

Jake Brower in preowned vehicle sales goes above and beyond for his customers. He continues to offer us excellent customer service. If you are in the market for a new or preowned vehicle, you will not be disappointed with him!

Richard Cooley

It was great that Borgman’s sent a tech person right to my house to take care of the recalls. Their representative was personable and professional. He explained everything he was doing. It was obvious that he enjoyed his job.

Mitch Zaverl

I’ve been buying cars and trucks from Borgman for years. Very friendly staff, sales isn’t pushy. I really enjoy the level of care on the service side of things as well. I’ve referred people and they have gotten the same treatment. Pretty good group of people.

Amanda Lubbers

We just completed our second vehicle purchase at Borgman Ford, and once again, Brandon B and Brandon C made the entire process seamless. It is rare to find a team you can trust year after year, but these guys truly listen and deliver every time. We couldn't be happier with our experience and will definitely be back for the next one. Highly recommend working with the Brandons!

Arnesh Bose

Took the car in for service and was charged for diagnosis even though I was told it was under warranty. I did leave a review for it and was promptly replied by the manager. Not only did he apologized for it but refunded the fee. I appreciate Borgman for making it up and have reinstated my faith in coming back there not just for service but more. I was surprised with my bad experience as I have been coming there for over six years (Ford and Mazda) and always left with a positive impression. Would recommend them 100%, if you have a bad experience atleast talk to the higher up for a resolution.

Deborah DeVoe

My salesman reached out to me to trade in my lease on my Ford Escape a little early so that I would get what I wanted since they have discontinued making them. Borgman had 2 Escapes that were exactly what I wanted. All of the paperwork and financial work was completed efficiently within a week and I was able to get my new care without any difficulties or bad experiences. Borgman has always taken care of me and my cars. I trust them to do so and they are very kind and helpful as well. Hats off to Billy Firn who took the time and great care to complete everything I needed. He even was patient with me when I was checking with family to see if anyone wanted to purchase my trade in care. Thank you so much !!! I won't go anywhere else!!

Steve Bui

I had a great experience at Borgman Mazda. Logan was super patient and helpful with my purchase of a CX-50. They walked me through everything and did so at a friendly and professional manner. It was great experience.

T Brown

Everything done as quoted. Great team work.

Hayden Pattock

This is our second car from this dealership. We had such a great experience with Caleb on our first car we went to him again when we were ready for a second. I wanted a Mazda 3 and the particular one I wanted he found in Troy Michigan and had it sent to the dealership near us within a week. He is very easy to work and very personable. He definitely did some leg work for us. He takes his time with you. Outstanding service!!! Brett in the finance department was great as well, second time we worked with him. Very detailed and professional. I will definitely return to this dealership for all of our car's needs. Todd Pattock

Janiece Nichols

Just drove off with our new ride! Working with Logan and Brett. Best car buying experience ever!

Wyatt

I threw John and his team the challenge of helping me purchase a car this week. Being 2 states away in Minnesota, there was some extra work that needs to go into it. They helped me orchestrate the purchase, delivery, along with mailing documents back and fourth. Their attentiveness to the matter and dedication to helping me is ten fold of what I was receiving from other dealerships. Thank you John and thank you to the Borgman Mazda team for making this possible. I highly recommend for anyone in the surrounding area looking to purchase a vehicle.

Marcy Makino

Caleb was great to work with. He was knowledgeable, patient and so helpful with purchasing a new vehicle. Made things so easy!

Andrea Harwood

Jon over at Mazda was great to work with. Very trustworthy and gave me the absolute best price. Very knowledgeable and appreciated his honesty.

Borgman Reviews