Borgman Reviews

Matt Purvis
I truly enjoyed working with Pete Arends. He purchased my 2021 Ford Lariat. He is a true professional and shoots straight with you. I was very impressed with Borgman Ford. Thanks Pete!
Stacy Trott
Worked with Paul - he worked with us to get in our vehicle same day. Even helped us with questions we had on a loss claim for our other vehicle. Would recommend this dealer!!
Tommy Wilson
Dropped off a 2016 Ford Transit for a Transmission Flush. No issues. Great service.
Marianne Berdanier
Awesome service! Paul made the car buying experience easy and enjoyable. He assisted us with making sure the car was ready to go and helped us with finding the best possible financing. The car was ready to go, as well as, all of the paper work when we came to pick it up. Paul personally went out of his way to help address a few minor issues with some scratches on the car and buffed them out on the spot before we headed out with the car. I would highly recommend working with Paul on purchasing your next car!
Nora Mansfield
Super impressed with Borgman! Paul was a fabulous salesman to work with and made the process and simple and transparent as possible. Really appreciate their business and intentionality. Certainly recommend it to those on the hunt for a car in this wild market.
Savana Driesenga
5 starts isn’t enough!! Just financed a used car from here and it was the first time I’ve ever financed a car and Paul made the experience SO smooth and easy! I could text him with any questions at any time (even on nights and weekends) and he was always quick to answer and help me out. I love my car and if i ever need another car this is the only place I’ll go! Thank you so much Paul and Borgman!
Paul Ketchum
Excellent service, arrived first thing in the morning, advised the service tech I needed a turn signal bulb replaced Took down car information and within 30 minutes, bulb replaced, fluid levels checked and back on the road
Sheila Brouwer
We highly recommend Borgman Ford. We received excellent service, knowledgeable information and tips from Jake in selecting a new Explorer. He was very patient also in showing us the upgrades, new features and kindly answered all our questions. We could not be any happier with our experience. Thank you.
michael schoenwether
Great team
Margaret Krupp
I bought my first car from this dealership! The process was easy and it's obvious they put an effort into making the used cars as good as new. Very strong recommend.
Jennifer Gillham
Nick and Brandon were great to work worth and made the whole process so easy!
Juliette Elton
They were patient and understanding, helped make sure I got the car despite hiccups along the way!
Katie Dorband
Easy and fast experience. Laid back sales. Good service.
Todd Graham
Friend was dropping his car for repair, gave us a loaner car, called in an hour with an estimate that was almost $400.00 less than what bell tire quoted. They are over nighting the parts to get his car repaired the next day. That's what I call great service!
Official N1KO
Great dealership! I worked with Paul mostly and a little bit of mike of Paul did an amazing job with the process of getting a new car. Usually it can take a long time for all of the paper but we were able to get everything setup to make it as quick and simple as it could be. Would highly recommend going here! They have a great collection as well!
J.O. & Beth McNitt
Thank you to the Borgman family for taking such great care of us as customers. Our recent vehicle purchase was a breeze with Zech Keen. Thank you Zech, you are the best! Buying was fast, transparent, easy, and fun! It was the best experience I have ever had purchasing a vehicle! And we love it!!! We will continue to be back and recommend Borgman Ford to all of our friends. Also, thank you to Jake Auterson in Service as he takes excellent care of us when we bring our vehicles in for maintenance and any recalls that may arise. Keep up the great work Borgman Ford! ⭐️⭐️⭐️⭐️
Michael Timm
Overall a great experience buying a new truck. They have decent inventory and a wonderful staff. Billy did an outstanding job helping me choose and purchase a new F-150 Hybrid. He was a pleasure to work with. Everyone I dealt with there was friendly and knowledgeable. I highly recommend!
Tim Derry
I had a great experience with Justin “Skip” Schipper regarding a brand new F150. He couldn’t have been better about questions on the truck, financing, and lease options. He was patient and trustworthy and I never felt like we were playing games. I would highly recommend working with him and Borgman Ford overall. He was outstanding……And I never leave reviews for anything, especially publicly.
Christian Harr
One of the best experiences I've ever had at a car dealership. James was amazing and very helpful. He wasn't pushy which was nice. He worked with us the whole way. One of the best car salesmen I've ever had.
Tim Wanger
We have traded in cars and bought Ford Flexes. The team in the used car area are wonderful. Jim and Frank are awesome. Would highly recommend talking to them for your used car needs!!!
Joel Munoz
Paul and Mike were very helpful and not pushy at all. Not your typical dealers just trying to push products you don't want or need.
tdr109
I’m not one for writing reviews but I worked with salesman Matt C at Borgman Ford. I cannot rate Matt highly enough as a salesman since he was extremely knowledgeable when helping me order my 2022 bronco from the get-go almost a year ago all the way through to delivery. He promised me MSRP from the start and he delivered. My biggest complaint and hassle with purchasing vehicles from dealers in the past was that I’ve always felt pressured to buy without my best interest in mind. Matt changed the game for me and was honest. He never pressured a sale but said things as they were. I respect that. I cannot rate Matt highly enough to anyone that is looking for a vehicle. Props to Borgman Ford. I hope to do business here again as they truly seem like good people who care about the people they serve in their community.
Stephen Witte
Enjoyed purchasing from Borgman Ford. Billy Firn was my sales rep - great follow up on any questions I had and appreciated that he was not pushy whatsoever. I'm not one who enjoys working with the pushy sales stereotype for cars so this was perfect. Ordered the vehicle and it came ahead of schedule.
karl vagt
Huge dealership, service cover's from compact car to large commercial vehicles
Amanda
I bought a 2018 Ford Explorer from here. The staff was super helpful. However the night we brought the car home the battery died. We did not leave any lights on, or have any doors open. I actually texted our sales rep and he answered even after work hours. Our car has since had no problems with the battery.
Alex Jaroch
Highly satisfied with my purchase from Borgmans!!! Very nice customer service, quality car for a great price, car also came with a warranty which normally doesn’t happen. Thank you sales team member Brandon for assisting me through all the steps! 10/10
Maja Lukenda
Such a great customer service, Frank and Brandon were excellent, very friendly , honest and professional, they made my shopping experience such a pleasure. Thank you so much for helping me, I truly appreciated your help. I would recommend this place anytime!!
Chris S
Great Dealership
Douglas
First time using an online ordering process and it worked very well. Sales rep emailed me regularly with updates on my order and the time frame to delivery was as expected.
Gary Rorye
Jake had really good communication and was friendly. Turned out 2 of the 3 vehicles I inquired about were no longer available and the one that was didn't work for my needs. Not his fault on any of that.
Kerri Jean
Best customer service! I had been searching for a couple weeks, putting my wants out at several local dealerships - while most were delayed with their helpfulness, answers and replies, Zech was super helpful and answered my questions before I had to ask! I didn’t feel like a bother or just another customer. Everything about my experiences - from pre-purchasing email communication to financing & driving away - was all worth the 14 hour round-trip drive to work with Zech & Borgmans!
Jeremy Mullins
Bought my Chevy Truck here. Borgman takes care of their customers and vehicles
Daniel Vanderhyde
We have been using Borgman for all our new vehicles over the last 7 years. Always a great experience. Matt Cameron was my guy and makes it quick and convenient.
Keiryn Hillebrand
Michael is amazing! he made this stressful process so much easier on us and I wish I could give more stars! I HIGHLY recommend Borgman Ford of Holland!
Ashlee Gordon
They were very helpful and explained everything on detail. They made me feel comfortable and glad I decided to go with them rather than another dealership. They didn't pressure me into buying anything and allowed me to take my time and decide myself.
Lawanda Brown
I appreciate the good service
levi kendall
Didn't buy my truck from them, but got bad customer service after the sale from the dealership I bought it from. Called and got to talk with Amber ( she needs a raise!!!) Wonderful lady, very knowledgeable, fast and polite. Got everything taken care of on my truck, plus some! At a great price and provided me with a ride to work and picked me up...
Steve Gracheck
My experience in purchasing a 2022 F-150 from Borgman Ford was excellent. The knowledgeable sales staff was professional in their straight-forward handling of the transaction, ordering the vehicle, completing out-of-state paperwork, prepping the truck for delivery and post-delivery follow-up. This transaction was among the best vehicle purchase experiences I’ve had and I do recommend Borgman Ford if you’re in the market for a new Ford product.
Kelsey Harris
When I went into Borgmans I didn't know what to expect. I sat up a test drive online for a Bronco Sport. . . I knew I needed an AWD SUV with space with all the bells and whistles... Nick Antuma was the generous salesman who helped me through the entire, quick and smooth process. He tried to get me in the vehicle I wanted in everyday possible, but my pockets didn't grown over night. So he knew what else I was interested in and what I needed out of my new vehicle... He made it work with only 200.00 down I was able to get a 7 seater Ford Explorer Used, and still have everything I wanted and needed. He has checked on me making sure things are still great. He made me feel like I was making the best choice for myself as well as my kids. I hope to do business with them again. Thanks guys at Borgman. . . Kelsey, Konnor. And Christian.
Cleon Grinage
Nice place, friendly salespeople.
cody kuhlman
Drove from Minnesota to Borgman Ford for a used truck. From first contact with sales rep Jim V everything was great. Very smooth and very clear on information also a huge thanks to there sale manager Peter for helping out with the sale . Highly recommend Borgman Ford for your next vehicle purchase !!!
Alesha Kuhlman
We drove from Minnesota to Borgman Ford for a truck! Since the moment we started communicated with Jim VanLierop, he was on top of everything, quick to respond and very helpful to answer any questions! When we arrived, the business was clean and EVERYONE was friendly! We worked with Jim and Peter Arends, who were amazing and accommodating!! Then working with Brandon C, in finance, he got us a killer rate and had our paperwork ready to go! Seriously, one of the best dealerships we have worked with! Thank you Borgman Ford for your superior customer service!!! HIGHLY RECOMMEND!!
Samantha Snellink
Our first experience with Borgman has been with the auto body shop after our vehicle had significant damage to it. Where our insurance company failed us in customer service, John and his team in the auto body shop went above and beyond for us. We've had experience with several other dealerships in the area and Borgman went above and beyond any other experience we have had. I am beyond impressed with John and his team. Thank you Borgman! You have just earned a customer!
Jordan Wilson
Stopped in for a core return and the person at the parts counter was extremely friendly and helpful with my questions.
Dawn Harrison
Went here just looking for a vehicle for a new driver that wasn't going to break the bank. Found a truck that was perfect and within the week of Christmas we had the truck. No hassle, no worries. Just super friendly professional people. Will go again for the next car.
Faye Mus
I just purchased a Bronco Sport Badlands. They should have named it Bad@$$ because it is. I ordered the Bronco and Ford kept me in the loop as for when it was being built and shipped. I have dealt with Borgman Ford for years. Especially Bernie L. Bernie is my go to guy when ever anyone in my friends and family circle needs a car it's always Borgman and Bernie first. Used or new he does the job. I have always had great service and have been treated very well by Borgman and will continue to work with them in the future.
Alexi Jo
Mike and Brandon helped me get a car two days before Christmas! They even waited at the end of the day for me, which is amazing! Very happy with my experience. It was seriously so much easier and quicker than any other dealer I’ve been too, and this is my first time financing! Very happy with this dealer.