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4.9

rating out of 329 reviews

303

20 - 40 of 329 reviews

Absolutely the best customer service! I will be recommending STL beds to everyone I know! Thank you Doug for your knowledgeable tips!!

I would give them 10 stars! I called STL beds the night before I had to move as I was having an issue draining a waterbed. I was using the drain & fill kit but when I turned the water on in my bathroom sink to create the pressure to suct ...

Very responsive and helpful. We could not agree on pricing for a rare product buy they pointed me in the right direction on where to find the product closer to my home

Most people who are making a large investment in a bed tend to research prior to going, to get an idea of what their looking for. That's exactly what I did as far as mattresses and stores to buy from. I found STL Beds, they had 4.9 sta ...

Doug at STL is the best. I had a tricky situation which required figuring out how to make an antique headboard/ footboard work with a new bedframe. Doug worked with me ( long distance) and came up with a creative solution. Easy invoicing ...

My family and friends have been going to STL beds and Doug for a very long time. Today I just purchased my 5th mattress from STL Beds. We can't wait to get our new mattress home and the first sleep. Great service and great experience ...

Fantastic customer service!!! Purchased the bed support for a queen bed and due to the specs of my new bed frame, I wound up needing to cancel my order. I would not have known this had the owner, Doug, not reached out to me to verify tha ...

Great service from Doug on our order from STL. We had to order support system for our queen bed. Doug was amazing and so friendly. Thank you for helping us.

I searched months for the perfect bed and box spring, and finally found exactly what I was looking for at STL Beds. Mike was very informative and helpful throughout the entire process. If you're looking for great quality and impeccable ...

I am now on the 3rd bed purchase from them! They go above and beyond every time I walk in. I tell everyone I know about STL beds. As long as they are open, I’ll never go anywhere else!

I recommend STL Beds completely. Their customer service is 2nd to none. Doug knows his stuff. He and his crew go above and beyond. When i called needing a bed, Doug was able to get me just what i needed the very next day. I have sent sev ...

Thank you STL beds. We were in dire need of a king size bed makeover, new mattress, the whole works. Went in Monday morning and had new bed Monday afternoon. You guys were great. Thank you so much.

There are not enough words to say how life changing our new mattress is from STL Beds! Never buy a mattress from one of those "big name" chain stores! Doug was amazing and explained so many things about mattress quality that my husband a ...

I received a phone call from Doug in regards to the measurements of my antique bed for the conversion frame. I'm so thankful for that call. Although the measurements were fine I/we discovered that the conversion frame wouldn't work due ...

Very fast, very friendly and great prices. Michael made my purchase so easy over the phone and called me a few days later to tell me to that my order was in since we lived close to him he would drop it off on his way home. Best personal ...

My new STL Full to Queen Conversion Kit Lowered Rail Bed Frame Converter DRCV1L arrived within a couple of days of placing the order. The package and contents were in good order. The frame assembly was easy, and the bed frame was very st ...

I ordered extended bed frame rails for a twin XL bunk bed. I received a call immediately after the order to confirm size/fitment as well as tracking information. Frame arrived in two days. I was blown away by the customer service and the ...

Product worked as described. Excellent customer service!

We purchased the full-to-queen conversion rails. Delivered promptly, easy to set up, and works properly. Very satisfied.

I ordered a bed frame support from Walmart and got a call from Doug asking me about my bed to make sure I ordered the right thing — it turns out I did not, and he was very helpful finding the right parts for me and explaining how to inst ...