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4.9

rating out of 343 reviews

317

20 - 40 of 343 reviews

My sister has very specific needs. Doug very patiently and consultatively helped us understand how to determine her requirements. He also arranged white-glove delivery which was essential to support her situation. The delivery was smoot ...

The reps at STL Beds were instrumental in taking a mid 19th century bed and making it something we could surprise my mother with. Doug with STL beds went above and beyond to ensure that we could bring this to fruition. They even helped ...

I’ve been a life long customer. Anytime I’ve had a question in relation to the most important 33% of my day, I have reached out for their top notch information on the comfortability of my sleep. I’ve been a customer for almost the last t ...

I am blown away by the service I received today at STL Beds. I placed an order through Amazon for a bed frame support from STL. Within a few minutes of placing the Amazon order I received a text from Michael at STL letting me know he s ...

You never REALLY know a company until you have a problem, do you? Winners step up, losers go away. This company ROCKS! Excellent 5 stars all the way for product quality and customer service after the sale! I have an antique bedroom suite ...

I live in Wisconsin. I drove to 5.5 hours Arnold to feel their beds. This was the only place I could find with normal mattresses for waterbed frames. Michael and especially Doug were amazing and answered all my questions before and duri ...

The process of buying a bed from STL beds was so easy! Michael was super helpful and provided great customer service. The bed I ordered is amazing. Thank you!

Michael Coffman was very helpful and knowledgeable with my interest while deciding which way I want to go with a mattress

Michael Coffman was most professional and very helpful! He helped me with my concerns to find the pillow that would work for me. He went above and beyond! I live out of state and my business transaction was online and over the phone. He ...

I ordered an item that had a high rate of return. I received a call from STL Beds and received excellent detailed advice and instructions on how to install a different product that is superior to solve my problem than the original item I ...

Item arrived two days after purchase and came as described. The company provided a follow-up call to make sure I was ordering what I actually needed. I would definitely recommend!!

Incredible customer service, they were out of stock of the waterbed I ordered so Doug upgraded me to a upgraded mattress at no additional charge. He then added a start up kit and conditioner at no charge. This company trully cares for th ...

Doug spent plenty of time with us. Very knowledgeable & great experience. Lots of mattresses to chose from, till you find the perfect one. Thanks Doug for everything!

We were so impressed with the integrity and thoughtful, creative customer service Michael gave us. We placed an order, and a short time later, Michael called to ask a few follow-up questions. In that process, we realized the item we’d pu ...

Absolutely the best customer service! I will be recommending STL beds to everyone I know! Thank you Doug for your knowledgeable tips!!

I would give them 10 stars! I called STL beds the night before I had to move as I was having an issue draining a waterbed. I was using the drain & fill kit but when I turned the water on in my bathroom sink to create the pressure to suct ...

Very responsive and helpful. We could not agree on pricing for a rare product buy they pointed me in the right direction on where to find the product closer to my home

Most people who are making a large investment in a bed tend to research prior to going, to get an idea of what their looking for. That's exactly what I did as far as mattresses and stores to buy from. I found STL Beds, they had 4.9 sta ...

Doug at STL is the best. I had a tricky situation which required figuring out how to make an antique headboard/ footboard work with a new bedframe. Doug worked with me ( long distance) and came up with a creative solution. Easy invoicing ...

My family and friends have been going to STL beds and Doug for a very long time. Today I just purchased my 5th mattress from STL Beds. We can't wait to get our new mattress home and the first sleep. Great service and great experience ...