Embed Reviews

4.9

rating out of 349 reviews

322

80 - 100 of 349 reviews

Very professional yet down to earth and a fun experience I had today! Everyone was so helpful and sweet. Mike & Mike delivered my bed to me and put it together. They were awesome & I recommend checking this place out! Thank you all very ...

I wanted to Thank Doug and team for the great service. Doug provided much needed guidance along with team providing pictures as we had specific requirements. Everything was spot on as promised. New queen, mattress, foundation and fram ...

I have purchased 3 pieces of bedroom furniture from them over the years. Both the quality of the furniture and the service are fantastic! Doug knows his stuff and is very helpful. It's been a few years since my last purchase, but I calle ...

I bought a waterbed from STL in 2000. In 2021, I called them for a replacement light bulb. No phone tree answered. A human answered. They quickly pointed me in the right direction. Fast, free, human-based product support 21 years la ...

Just purchased my second frame based on outstanding service, support and responsiveness the first time I bought from them. Mike and Doug take the time to explain things so the right solution is recommended. Highly recommend!!!

This is a great product and the personal customer service, a quick phone call following up my order, was a pleasant surprise. Shipping was quick and and within days our bed was more solid than ever.

After spending most of a Sunday looking at beds at the bigger stores my wife spotted this place from the car and we went in not really expecting too much. Doug greeted us was very nice knew everything about all of his products he was sel ...

Doug was so kind and knowledgeable! He went above and beyond by calling me in order to ensure I will be satisfied with the product I purchased. He also made sure I understood what products I was purchasing for my bed frame. Excellent cus ...

Best customer service and pricing! Doug spent an hour on the phone with me making sure I got exactly what I needed.

Customer service is top notch at STL beds. They go above and beyond to be sure customers are satisfied. We have been customers several times and highly recommend them.

These guys saved Christmas for me. I have family coming in for Christmas and desperately needed a new bed frame for guests to sleep on. I ordered well ahead of time from a different retailer, and even taking COVID delays into account I s ...

Ordered a full-to-queen conversion bed frame and it worked out great, very easy to assemble with clear, simple instructions. They even called to confirm the order and make sure I took specific measurements so it would be the right size. ...

I bought a frame to convert a full bed to a queen, after placing the order a representative called and asked a few questions just to make sure I had ordered the right thing, most appreciated the call. The frame came within 3-5 days, eve ...

Excellent customer service, super personalized and helpful and above all, FAST! Got my bed frame shipped to LA in about four days and it is exactly as described. Highly recommend these guys.

Got just what I needed, great customer service! I highly recommend them!

Although STL did not have the obscure product i was looking for, they look like they have a lot of wonderful products, and a great website! Doug was extremely helpful and objective in steering me in the right direction--a breath of fresh ...

Really knowledgable and helpful folks. Great customer service. I have never left their without getting my mattress questions answered. This is the first place I go for my bed and mattress needs.

I recently bought a mattress set for my son. I first visited Doug and STL Beds when I lived in the area. I had shopped around and was impressed with their attentiveness and friendly customer service. I've gone back several times since ...

Received a call from one of the owners that my shipment may be late due to shipping problems related to COVID-19. It was not, but the proactiveness of the owner reaching out was great service. I ordered steel bed rails for an older bed ...

I called Michael at STL and he provided exceptional service to help me identify the bolts and connection platesI needed for a bed no longer made. Even without a sale, he took it upon himself to provide excellent service!!!