4.9 rating out of 289 reviews
Jessica Serrano
Staff was easygoing and helpful when I picked up my online order
Tony D
Super friendly staff, and great service.
Thank you
Nick Gray
Both of the staff members were very knowledgeable, professional, and cordial. I highly recommend Trek West Chester because they go above and beyond to ensure you’re making the right decisions about your bike and your riding!
Stewart Gross
Bill, Wes and Michael are top notch! My favorite shop in West Chester!!
Mohammad Hamdani
I had an outstanding experience at this Trek shop! Jim and Craig went above and beyond to help me find the perfect bike within my budget. They were incredibly knowledgeable, guiding me through the entire process, from selecting the right model to making sure I got the right size. Both were super friendly and patient, answering all my questions and ensuring I was comfortable with my choice.
When my new bike arrived, they made sure everything was set up perfectly, and I was able to test drive it to ensure it was a great fit. They even helped load the bike into my car afterward. Their customer service is truly exceptional, and I highly recommend this branch to anyone looking for a new bike!
Charles Cranmer
I have been going here for many years. They have the best service and great advice. Also some great sales.
Kevin Barmann
Brought in my child’s bike. They helped diagnose the problems and explained why everything was needed. Will definitely bring my other kids bikes to them, too.
Charles Stein
I purchased a new mountain bike for my son at West Chester Trek Bicycles. Andrew was fantastic with his help. All the people there were great. A very positive experience. The service, speed, and helping my son get set up with his new bike was great. He very much enjoyed them and found this store the best we have purchased a bike at. He loves the quality of the bike we purchased. All the personnel at West Chester Trek made us feel right at home. Very warm experience.
Carol Tomassetti
Great selection of product. The staff is very friendly, helpful and knowledgeable. Overall an excellent shop.
Aaron Ward
Well-appointed local bike shop on the edge of West Chester, with a great selection of Trek's fantastic bikes as well as their auxiliary brands. In-store repairs and service, as well as well-informed and hospitable associates, will allow you to make a purchase that you can be confident will be supported and serviced for the life of your new bike. Andrew in particular is great and helpful, guiding you through the shop's options and their excellent inventory. Thanks Trek!