Mark S
We were on the market for a helmet for our toddler, so we called spoke to a young gentlemen over the phone who gave us a few recommendations and advice.
We then made our way to the Maribyrnong store, where we were greeted by Colin. He showed us to the kids helmet section and talked us through what we should be looking out for in a helmet. He then proceeded to help fit our toddler with a helmet, and I was amazed by how patient and understanding he was with him.
We felt confident in what we were buying and have one happy and safe little speedster at home.
On behalf of Lincoln, Thank you uncle Colin for helping us on Friday 16th Aug.
Note: We have actually already recommended the Maribyrnong store to a couple of our friends, with young children.
Carl A
Thanks for the service Allison! You are excellent! We'll definitely recommend your store if any of our friends need a bike.
Davina Armitage
Our experience at this shop was nothing but amazing! The staff were so friendly ,helpful and knowledgeable and really made our experience a great one. Would definitely recommend anyone to buy from this store.
Pasook
I recently went in and had an excellent experience. The staff member who assisted me, Allison, was incredibly knowledgeable, friendly, and patient. She took the time to understand my needs and made great recommendations.
Allison's expertise and commitment to customer satisfaction were evident throughout our interaction. She provided helpful information about different bike models and accessories, and even shared suggestions for local bike trails I should check out. I really appreciated her attentive and personalized service.
The shop itself had a wide selection of bikes, parts, and cycling gear. It was clean, well-organized, and easy to browse. The checkout process was smooth and efficient as well.
Overall, I'm very pleased with the service and selection at Trek Bicycle Maribyrnong. Allison's exceptional assistance made my shopping experience truly exceptional. I would highly recommend this shop to anyone in the market for a new bike or looking to service their existing one. The staff's expertise and the shop's commitment to customer satisfaction are unparalleled.
Mick Wharton
Great customer service for a great product at the right price. Highly recommended. Thanks Ally!
Evy Pham
Absolutely stellar customer and bike service! Dropped off my road bike, and it was ready for collection within 24 hours—spanking clean with all repair notes addressed. Thank you, Simon and the team! Much appreciated
Terry Picone
Great place to go for service with attention to details also happy to share their thoughts around their products
Nicole Nwankwo
Awesome team & product
Billy Shahab
Can I just specifically commend one particular staff member, Alli who has been going above and beyond in patiently taking me around to test a bike with her around the car park and showed me all the features of the bike.
She was also not pushy and willing to give me some time to think about it. Overall, her customer service was a big deciding factor on buying Trek instead of other brands and online retailers!
Alli Stephens
Amazing storefit, clean,tidy and spacious. Incredible service from the Team
If you need anything bike related go see the Crew at Trek Maribyrnong
George Oakley
Really nice, helpful, generous staff. (Ali)
Ismail Naim
Best bike shop in the area! always a pleasure dealing with the friendly and knowledgeable staff. If you need a bike pay the team here a visit
Ian Lee
Very friendly and helpful. Recommend to all my friends
Kit Edwards
Shoutout to Reuben and the team for sorting me out all the time, honest quick and well priced turnaround on my bikes (not just Trek).
William Yue
The staff were amazing to deal with, friendly, knowledgeable, and welcoming.
Tyson Harrington
Staff were informative, friendly and helpful
Dan Sidhom
Great Team at Maribyrnong and I would highly recommend the Workshop!
Simon Colabufalo
Had my MTB serviced there. Great work!
Alex Karakasch
Another great experience with Trek, 3rd store I've enagaged work with and they are always consistantly fantastic at dealing with what I need, 10/10.
Ichabod
Fantasticly knowledgable staff, Dan is amazing
Best Trek store in Melbourne.
Oh, and the bikes are brilliant
